Skip to main content

Trinity College Dublin, The University of Dublin

Trinity Menu Trinity Search

IT Services Knowledge Base

You are here Computer Accounts > Change your computer account password > Students

How students can change their password

The options available to students to change their password are listed below.

Password change options

Option 1: Using Microsoft 365 Self-Service Password Reset

The Microsoft 365 self-service password reset tool allows you to change your password if you know it, reset your password if you have forgotten it, or unlock your account. This tool is available via office.tcd.ie.

More about Self-Service Password Reset

Option 2: Using a Windows computer registered for the College network

To reset your password using a Windows computer connected to the College network:

  1. On the keyboard, press Ctrl+Alt+Del.
  2. Click the Change a password link.
  3. Depending on how your computer is enrolled on the Trinity network, the next screen will be one of the following options:

    1. For older devices setup for the college.tcd.ie domain, when shown the screen below type the old (current) password, then the new password and confirm it.



    2. For newer devices setup since August 2024, an internet browser window will open showing your Microsoft 365 Security info page. In the popup window, enter your new password, confirm it and click Submit.

Contacting the Service Desk to change your password

To keep your account secure the Service Desk team cannot change your password via requests received by email or via assist.tcd.ie.

The team can reset your password, once you know your original password, via a phone call to the Service Desk on (01) 8962000. If you do not know your original password you will need to call to the Service Desk in person with your Trinity student ID card.

New students - Setting your password for the first time

After you have activated your computer account at my.tcd.ie, you will receive a message in your Intray with your username and and "Initial Network Login Password". The message will include the steps on how to change your initial password and set up Multi-factor Authentication in Microsoft 365. Full step-by-step instructions are available on our web page for Obtaining your student computer account.

Why do I need to change my password?

Passwords are often broken, stolen or cracked without the knowledge of the victim. For instance, this can happen as a result of a phishing email or through malware.

Very often stolen passwords are not used immediately. If you change your password regularly, even if your password is somehow stolen, the thief does not have the opportunity to use it.

Related Pages