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How students can change their password

To access the new location of this knowledge base entry, click on the link(s) below.

• If you are not logged into your Trinity Microsoft 365 account, then after clicking the link, you will first be prompted to enter your Trinity email address followed by your password.
• Once logged in, you will be able to access and view the knowledge base entry.

Option 1: Using Microsoft 365 to change your password

Information about using Microsoft 365 to change your password can be found in the below knowledge base entry in the IT Service Desk portal (assist.tcd.ie).

Using Microsoft 365 to change your password

Option 2: Using a Windows computer registered for the College network to change your password

Information about using a Windows computer registered for the College network to change your password can be found in the below knowledge base entry in the IT Service Desk portal (assist.tcd.ie).

Using a Windows computer registered for the College network to change your password

Contacting the Service Desk to change your password

To keep your account secure the Service Desk team cannot change your password via requests received by email or via assist.tcd.ie.

The team can reset your password, once you know your original password, via a phone call to the Service Desk on (01) 8962000. If you do not know your original password you will need to call to the Service Desk in person with your Trinity student ID card.

New students - Setting your password for the first time

After you have activated your computer account at my.tcd.ie, you will receive a message in your Intray with your username and and "Initial Network Login Password". The message will include the steps on how to change your initial password and set up Multi-factor Authentication in Microsoft 365. Full step-by-step instructions are available on our web page for Obtaining your student computer account.