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Support for audio-visual (AV) equipment in IT Services teaching rooms

IT Services and our managed service partner provide pro-active checks and reactive maintenance of the AV (audio-visual), lecture capture, Wi-Fi and related IT equipment in the centrally timetabled teaching spaces known as the Senior Lecturer Pool Rooms across the University. The IT Services managed teaching spaces make up approximately 20% of the teaching spaces on campus and are typically the large teaching spaces that are shared across multiple schools.

Locations of IT Services teaching rooms with AV equipment

View the list of IT Services teaching rooms with AV equipment.

Getting AV equipment support

Pro-active checks and reactive maintenance of the AV equipment in IT Services managed teaching spaces is provided by IT Services staff and our managed service partner. We hope that these checks minimise any issues with the IT equipment.

If you require support for AV equipment in an IT Services teaching room, please contact our service partner Fitting Image, referencing the room number of where the equipment is located:

There are also on-site technicians, available from 8am – 6pm each day, that can be dispatched if the phone assistance does not resolve the issue.

Video user guides

A series of short video user guides for AV systems for three locations in the Arts Building (the Burke Theatre, Lecture room 3126, and the CleverTouch screen in room 3137) is available via the link below.

Video user guides

Requests to assist with moving/disposing/configuring equipment

Requests to assist with any of the following activities can only be carried out by IT Services, if the equipment is a teaching room supported by IT Services.

  • Physical movement of equipment
  • Removal/disposal of old equipment
  • Unboxing, setup and configuration of new equipment

Requests should be sent to the IT Service Desk.