Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Phishing email in circulation - 'Invitation to Participate in Competitive Project Bidding'

Delete the phishing email titled ‘Invitation to Participate in Competitive Project Bidding’. If you clicked links or shared info, reset your password and contact IT Service Desk.

02 Sep 2025

Service Alert - Resolved
Issue affecting the IT Service Desk phone line - extension 2000.

IT Services are aware of a a temporary service issue affecting our IT Service Desk phone line - extension 2000.

01 Sep 2025

Service Alert - Resolved
Issue affecting the Trinity phone line extensions in the 1,000 and 2,000 ranges.

Issue affecting users ability to call Trinity phone line extensions in the 1,000 and 2,000 ranges.

01 Sep 2025

Service Alert - Resolved
Brief Wi-Fi downtime due to essential maintenance - August 2025

As part of the Digital Trinity Infrastructure (DTI) – Network-Gen Network (NGN) project, IT Services will be performing essential maintenance to the Wi-Fi network infrastructure on Thursday 28th August 2025.

27 Aug 2025

Service Alert - Resolved
External access disabled to Mailing List website (lists.tcd.ie)

Access to the lists.tcd.ie mailing list website has been restricted to internal access and/or access via VPN.

27 Aug 2025

Service Alert - Resolved
Some users may be experiencing Wi-Fi performance issues

College Wi-Fi experienced issues around lunchtime today. Service is running, but some users may notice slower speeds. IT Services are working to restore full performance.

26 Aug 2025

Service Alert - Resolved
Unexpected network performance issues

Issue resolved.

12 Aug 2025

Service Alert - Resolved
Issue affecting some users ability to connect to the College network

There is currently an ongoing issue affecting some users ability to connect to the College network. IT Services are investigation the root cause of the issue.

11 Aug 2025

Service Alert - Resolved
Essential maintenance to my.tcd.ie - August 2025

my.tcd.ie will be unavailable from 08:00 to 08:30 and 09:30 to 10:00 on Tuesday, 12th August 2025.

06 Aug 2025

Service Alert - Resolved
Essential upgrades to Trinity servers - 28th July to 06th August 2025

IT Services will be carrying out essential upgrades on all servers hosted across our three data centres from the 28th of July 2025 until the 06th of August 2025.

25 Jul 2025

Service Alert - Resolved

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