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Trinity College Dublin, The University of Dublin

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Getting Help

IT Services website

Our website has a bunch of useful IT knowledge base pages. You can use the search in the top right of every page or else browse our knowledge base listing page.

IT Service Desk

If you don't find an answer to your query on our website then you can contact the IT Service Desk for further assistance.

More Help:

TCDconnect service

For further assistance with the TCDconnect service please see the TCDconnect FAQ page. If you need further help please contact the IT Service Desk.

SITS Support

Queries regarding the SITS service should be directed to asksusu@tcd.ie.

New students and staff

If you are a new student or member of staff the best place to begin is the Getting Started section.

Assistive Technology Service

Some users with accessibility requirements may find the facilities available via the Assistive Technology Service provided by the Disability service of benefit.

Datapac printing, scanning and photocopying service

If you require assistance with the printing/scanning/photocopying facilities in the Library and IT Services computer rooms please contact the Datapac technician.

Online registration and fees payment

If you have any queries relating to online registration or fees payment please contact Academic Registry.

Refresh - IT Repairs

Refresh is an on-campus IT repair centre for staff and students' personal laptops and smartphones.

Trinity staff should note that hardware repairs for College-owned IT equipment bought from the approved suppliers should be directed to the relevant supplier, and that hardware purchases should only be made through the approved suppliers.

For more information please see the Refresh website.