Google Android Support Statement
This information is relevant to staff and students using a smartphone or tablet running Android.
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Read our information on protecting your mobile device.
Supported versions of Android
The versions of Android listed below are supported for connectivity to College Wi-Fi services and other central IT services as documented on our website. To help ensure the security of College IT systems and your own data there is no support for older versions of Android which Google no longer supports or provides security updates for.
Support is for the full release of the versions listed below. New versions of Android are released gradually by different manufacturers, and we cannot provide support for Beta or pre-release versions.
Supported versions
- Android 16
- Android 15
- Android 14
- Android 13
Rooted devices and sideloading apps
IT Services cannot provide support for any devices that have been rooted.
Also, we cannot provide support for apps that have been 'Sideloaded'. Sideloading is the process of downloading and installing apps from an unofficial source; for example from outside the official Google Play Store.
We can only provide support for Android devices that use the official Google Play store natively; we cannot support devices that use their own app store, or which do not ship with the Google Play store as the default app store.
Third-party app support on Android
Certain third-party app providers will only support the use of their apps on the versions of Android supported by Google. For example, Microsoft will only support the use of the Teams and Outlook apps on the versions of Android supported by Google and will not guarantee the security or operation of these apps on unsupported versions of Android.