Contact IT Services
IT Services
Ground FloorÁras An Phiarsaigh
Trinity College Dublin
Dublin 2
Ireland Email itservicedesk@tcd.ie Phone+353-1-896-2000
IT Service Desk
All technical or support queries should be addressed to the IT Service Desk only.
Opening Hours
- Monday - Friday: 9:00am - 5:00pm
Online and email queries can be submitted at any time but will only be replied to within normal working hours.
You can contact the Service Desk by one of the following methods.
You can email the service desk at itservicedesk@tcd.ie. Please ensure you fill in the 'Subject' field when emailing.
You can use the ask.tcd.ie portal to raise enquiries and check the status of current enquires with the IT Service Desk.
- Go to http://ask.tcd.ie
- Login with your Trinity username and password
- Select 'Log an enquiry'
- Choose 'IT Services Issue' from the category menu
- Enter the 'Title and Description' of your enquiry in the 'Enquiry Details' window
- Click the 'Log Now' button
The service desk is contactable on (+353-1) 896 2000.
We operate a walk-in service during the following hours:
- Monday, Wednesday, Friday: 9.00am to 1.00pm
- Tuesday, Thursday: 2.00pm to 5.00pm
Administrative Contact Details
Email: ITServices@tcd.ie
Phone: (+353-1) 896 1707
Fax: (+353-1) 671 1181
Post: IT Services, 200 Pearse Street, Trinity College Dublin, The University of Dublin, Dublin 2, Ireland.
IT Services senior management
- Patrick Magee - Director, IT Services
- Dr. Geoff Bradley - Head of Academic Services, Innovation and Digital Platforms
- Helen O’Hara - Head of Management Services
- Paul Flynn - Programme Director of Digital Transformation
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