Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Blackboard mobile app sign-in prompts
IT Services are aware of an issue where some students are being asked to re-sign in after a few hours to the Blackboard mobile app.
29 Sep 2023
Service Alert - Active
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Phishing email with subject "Available?" (Gift card scam)
We have received reports of an increase in phishing emails with the subject line "Available?" or similar, that is currently targeting the Trinity community.
21 Sep 2023
Service Alert - Active
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TCDpolls Vevox Scheduled Downtime - Sunday, 24th September
Please be aware that on Sunday 24th September, the TCDpolls Vevox service will undergo some essential maintenance, where the service will be unavailable for approximately one hour between 8 - 9am.
12 Sep 2023
Service Alert - Active
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Supplemental results in my.tcd.ie
Information about supplemental results appearing in my.tcd.ie
08 Sep 2023
Service Alert - Active
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MyTrinityApps Server Upgrade 2023
IT Services will be upgrading the MyTrinityApps servers.
17 Aug 2023
Service Alert - Active
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Phishing Email with subject "Reminder: Action needed for Tcd"
We have received reports of a phishing email with the subject line "Reminder: Action needed for Tcd".
25 Jul 2023
Service Alert - Active
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Dell premier pages - alternative URL for purchasing desktop and laptop computers
Changes affecting the Trinity Dell premier page URL.
02 Jun 2023
Service Alert - Active
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Phishing Email with subject starting "Kindly act promptly"
We have received reports of a phishing email with the subject line "Kindly act promptly: Read and Respond to Trinity College Dublin Employee Notice in Employee Notes Hub".
23 May 2023
Service Alert - Active
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Issue affecting Trellix (formerly known as McAfee) encryption management software
We have received reports of an issue affecting Trellix (formerly known as McAfee) encryption management software on some users computers.
31 Mar 2023
Service Alert - Active
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Inactive Microsoft 365 Groups
IT Services will enable a Microsoft setting that will expire and ultimately delete inactive Microsoft 365 Groups and Teams.
08 Feb 2023
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.