Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
-
/filters:quality(100)/prod01/channel_3/media/tcd/itservices/images/service-alerts/service-alert-phishing.png)
Multiple phishing emails in circulation - 27 April 2026
We have received multiple reports of two phishing emails in circulation this morning.
27 Apr 2026
Service Alert - Active
-
/filters:quality(100)/prod01/channel_3/media/tcd/itservices/images/service-alerts/service-alert-yellow.png)
Update or remove Adobe Acrobat on devices you manage
Adobe has released a security update for Adobe Acrobat and Reader for Windows and macOS.
14 Apr 2026
Service Alert - Active
-
Phishing Email with subject "Statement"
We have received reports of a phishing email with the subject line "Statement".
10 Apr 2026
Service Alert - Active
-
Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
-
Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.