Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Essential Network Maintenance - 14th July 2026
Due to essential maintenance, Network services will be at risk of intermittent service disruption between 08:00 and 10:00 on 14th July 2026.
03 Jul 2026
Service Alert - Active
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Essential infrastructure upgrades - 2026
IT Services will be carrying out essential infrastructure upgrades across our Data Centres starting from the 10th February 2026.
02 Jul 2026
Service Alert - Active
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Interruption of SITS data integrations: 3rd July to 10th July.
As part of the annual SITS academic rollover taking place next week, SITS data integrations will be suspended from Friday 3rd of July to Tuesday 7th of July. Full normal production to resume by the morning of Friday 10th of July.
30 Jun 2026
Service Alert - Active
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Scheduled Turnitin Maintenance - 18th July 2026 - 4pm to 10pm
Turnitin have advised that they will have scheduled maintenance on the 18/07/26 from 4pm to 10pm Irish Standard Time.
22 Jun 2026
Service Alert - Active
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Phishing email in circulation - 04 June 2026
We have received multiple reports of a phishing email in circulation this morning.
04 Jun 2026
Service Alert - Active
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AnyConnect VPN app updates may affect some macOS users
We are aware that some macOS users may experience issues downloading updates for the AnyConnect VPN app, which may result in users being unable to log in.
13 May 2026
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.