Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Scheduled network maintenance - Lloyd building - 19th May
Due to essential upgrades to our IT network, there will be maintenance work carried out between 07:45 and 08:30 on Tuesday 19th May, that will affect the Lloyd building.
18 May 2026
Service Alert - Active
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AnyConnect VPN app updates may affect some macOS users
We are aware that some macOS users may experience issues downloading updates for the AnyConnect VPN app, which may result in users being unable to log in.
13 May 2026
Service Alert - Active
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Multiple phishing emails in circulation - 27 April 2026
We have received multiple reports of two phishing emails in circulation this morning.
27 Apr 2026
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.