Information for students learning from home using IT services and resources

So that IT Services can assist you in studying and completing your assessments in April & May 2020 while the College is closed, we have put together some information on this page including key information about Blackboard Learn VLE, MyZone and Google online services, as well as preparing for assessment online.


Advice for students undertaking online exams

Please see our dedicated online assessment page for students.


Blackboard Learn VLE

Use Blackboard Learn VLE to access your course material and receive module annoucements from lecturers.

Login to Blackboard Learn VLE using your Trinity username and password.

Getting help with Blackboard Learn VLE (click to expand)

You can get lots of helpful information about Blackboard Learn on the IT Services website VLE page.


MyZone and Google online services

All official communications from Trinity will go to your Trinity email address. During this time, it is particularly important to check your @tcd.ie email.

You can access your Trinity email at myzone.tcd.ie using your Trinity username and password.

Using online storage with Google Drive (click to expand)

As part of Gmail, you have access to online storage with Google Drive. It's the perfect place for all your notes, articles and assignments as you get unlimited space to store your data files.

Find more information about Google Drive and how to use it on the IT Services website.


Software and online services


Phishing

As the Trinity community is adjusting to working/learning remotely, we would like to remind you to remain vigilant about protecting yourself against cyber threats. Hackers are taking advantage of this new situation and it is important to recognise fraudulent emails if you are subjected to a phishing attack.

Be vigilant for scams and phishing

  • Be vigilant to the possibility of phishing when reading emails. Treat any email that asks for your username and password details with extreme caution and be mindful of emails which contain hyper-links to external websites.
  • The consequences of falling victim to a phishing attempt are not limited to your own account but could affect the University as a whole.
  • Always trust your instincts and don’t be tempted to respond hastily to an email which threatens to disable your account.
  • Additionally, be aware of financial scams. Always verify unusual requests sent by email (even if the email appears to have come from a colleague’s genuine Trinity email account) to spend or transfer sums of money with colleagues in person or via a known telephone number.
  • IT Services will never ask for your username and password in any email we send. You can confirm the validity of any communications from us by contacting the IT Service Desk at itservicedesk@tcd.ie.

Learn More About Phishing

How to detect phishing emails


Research Data Collection and Storage

Working remotely may create new challenges for researchers collecting, processing and storing data. Data collection can occur in many different ways, varying by discipline, methodology and research project. While working remotely it is important to ensure that we maintain the University’s high standards of data management to ensure that all data is handled in a reliable, secure and compliant manner.

Learn more about Research Data Collection and Storage when Working Remotely.