Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Issue saving content within Blackboard Documents while using Blackboard Ultra

Users may experience issues saving content in Blackboard Ultra Documents due to a known software defect.

09 Jul 2025

Service Alert - Active, Service Alert - Resolved
Blackboard Ultra – Document Viewing Issue

Users may see an error when opening documents in Blackboard Ultra. A fix is expected in this week’s maintenance release.

07 Jul 2025

Service Alert - Resolved
Brief scheduled network downtime - Southeast of campus - Tuesday June 24th

Due to essential maintenance works to our IT network, there will be a brief network access outage between 08:00 and 08:10 on Tuesday 24th June, that will affect the following buildings:

23 Jun 2025

Service Alert - Resolved
ESB Essential Maintenance Works

Due to essential maintenance works being carried out by the ESB, there will be a temporary loss of power on Saturday 21 June 2025: 06.00hrs to 11.00hrs.

20 Jun 2025

Service Alert - Resolved
Interruption of SITS data integrations: 27th June to 4th July.

As part of the annual SITS academic rollover taking place next week, SITS data integrations will be suspended from Friday 27th of June to Tuesday 1st of July. Full normal production to resume by the morning of Friday 4th of July.

19 Jun 2025

Service Alert - Resolved
Matlab web portal issues

Matlab portal access issue

22 May 2025

Service Alert - Resolved
Staff VPN Service "at-risk" due to essential maintenance - May 2025

Staff VPN Service "at-risk" due to essential maintenance on May 27th and 29th 2025.

21 May 2025

Service Alert - Resolved
Student Wi-Fi Services "at-risk" due to upcoming maintenance

IT Services will be performing essential maintenance to our student Wi-Fi networks.

21 May 2025

Service Alert - Resolved
Search function issue on the Trinity website (including individual school or departmental websites)

We’re currently looking into a problem with the search function on the Trinity website, including individual school and department sites.

14 May 2025

Service Alert - Resolved
Scheduled Maintenance – TCDwifi firewall system update

We’re performing a firewall system update to improve network reliability—no user impact is expected during this maintenance.

23 Apr 2025

Service Alert - Resolved

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