Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Important Security Update required for Chrome, Firefox, Safari, Edge and more

A recently discovered security vulnerability has been announced and critical security updates are available for a range of apps, most notably web browsers such as Chrome, Firefox and Edge.

05 Oct 2023

Service Alert - Resolved
Compatibility issue between SPSS Statistics and macOS Sonoma (14.0)

SPSS Statistics (Any version) is presently not compatible with the latest version of macOS - macOS Sonoma (14.0).

05 Oct 2023

Service Alert - Resolved
Phishing email from the email address HR-Payroll-Tcd

We have received reports of a phishing email from the email address 'HR-Payroll-Tcd' currently targeting the Trinity community.

03 Oct 2023

Service Alert - Resolved
Blackboard mobile app sign-in prompts

IT Services are aware of an issue where some students are being asked to re-sign in after a few hours to the Blackboard mobile app.

29 Sep 2023

Service Alert - Resolved
Timetable at my.tcd.ie not accessible – Tuesday 26 September

We are aware of an issue that is currently affecting my.tcd.ie, where students are unable to access their timetables.

26 Sep 2023

Service Alert - Resolved
Phishing email with subject "Available?" (Gift card scam)

We have received reports of an increase in phishing emails with the subject line "Available?" or similar, that is currently targeting the Trinity community.

21 Sep 2023

Service Alert - Resolved
TCDpolls Vevox Scheduled Downtime - Sunday, 24th September

Please be aware that on Sunday 24th September, the TCDpolls Vevox service will undergo some essential maintenance, where the service will be unavailable for approximately one hour between 8 - 9am.

12 Sep 2023

Service Alert - Resolved
Supplemental results in my.tcd.ie

Information about supplemental results appearing in my.tcd.ie

08 Sep 2023

Service Alert - Resolved
Essential maintenance to the Content Management System - September 2023

IT Services is performing essential maintenance to Trinity's content management system (CMS) on Tuesday 5th September 2023.

04 Sep 2023

Service Alert - Resolved
Dell Premier Page Issue - August 2023

We are aware of an issue completing orders for new laptops or desktops with Dell via the Dell Trinity Premier Pages.

28 Aug 2023

Service Alert - Resolved

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