Service Alerts
This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.
Resolved Service Alerts
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Turnitin Service Incident – 19th May 2026
Turnitin have advised that they are currently experiencing an unexpected service incident.
19 May 2026
Service Alert - Resolved
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Scheduled network maintenance - Lloyd building - 19th May
Due to essential upgrades to our IT network, there will be maintenance work carried out between 07:45 and 08:30 on Tuesday 19th May, that will affect the Lloyd building.
18 May 2026
Service Alert - Resolved
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Unexpected issues with MyTrinityApps - 14 May 2026
We are aware of an issue currently impacting MyTrinityApps, where the software portal becomes intermittently inaccessible.
14 May 2026
Service Alert - Resolved
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AnyConnect VPN app updates may affect some macOS users
We are aware that some macOS users may experience issues downloading updates for the AnyConnect VPN app, which may result in users being unable to log in.
13 May 2026
Service Alert - Resolved
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Unexpected issue affecting certain Trinity online services - May 2026
IT Services are aware of an issue that affected certain Trinity online services today, 11 May 2026, between 12:50 and 13:50.
11 May 2026
Service Alert - Resolved
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Blackboard Issues with 4000.15.0 Release
Blackboard is currently experiencing issues related to the 4000.15.0 release. Tests with release conditions may not be visible to students.
08 May 2026
Service Alert - Resolved
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Scheduled maintenance to our Wi-Fi networks - May 2026
As part of scheduled maintenance to our Wi-Fi networks, IT Services will be carrying out work between 1am and 4am on the 6th, 7th and 8th May 2026.
05 May 2026
Service Alert - Resolved
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Dell Premier pages - No computers listed for purchase
There are currently no laptops or desktops available for purchase on the Dell premier pages.
29 Apr 2026
Service Alert - Resolved
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Multiple phishing emails in circulation - 27 April 2026
We have received multiple reports of two phishing emails in circulation this morning.
27 Apr 2026
Service Alert - Resolved
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Update or remove Adobe Acrobat on devices you manage
Adobe has released a security update for Adobe Acrobat and Reader for Windows and macOS.
14 Apr 2026
Service Alert - Resolved