Microsoft Copilot

Overview

Microsoft provides three distinct Copilot experiences, including:

• Copilot Chat (Basic)
• Copilot Chat (Free)
• Microsoft 365 Copilot

An overview of each version is outlined below. 

Copilot Chat (Basic)

• This version is available to Trinity staff and students as part of their Trinity Microsoft 365 licence. 
• This is a secure, enterprise‑protected AI chat experience available via browser, desktop app, Microsoft Outlook and Microsoft Teams.
• Trinity’s enterprise data protection is indicated by a green shield icon on the Copilot Chat screen.
• It is web‑grounded and does not access organisational data unless the user manually provides it.

Copilot Chat (Free)

• This is a free consumer version of Copilot available via Edge, Bing, Windows and copilot.microsoft.com.
• It cannot access work data unless the user uploads it.
• It is not covered by Trinity’s enterprise data protections and does not have the green shield icon on the Copilot Chat screen.
• This version should not be used for Trinity internal data. 

Microsoft 365 Copilot (Paid add‑on)

• This is the full enterprise-grade Copilot, integrated directly into Word, Excel, Outlook, PowerPoint, and Teams.
• It requires an individual add-on licence in addition to your Trinity Microsoft 365 plan.
• This version is not available to Trinity staff or students. 

Learn more about the most common Microsoft 365 apps

The below links contain more information the most commonly used applications within Microsoft 365 apps. These links will give you an insight in common questions related to each application.

Need Further Help?

Search the Knowledge Base for answers to commonly asked questions.

Still need help? Contact the IT Service Desk by one of the below methods.

Email: itservicedesk@tcd.ie
Phone: +353 (01) 896 2000
Web Portal: assist.tcd.ie

Service desk opening hours are:
Monday - Friday: 9:00am - 5:00pm