Updated: 12 May 2026
This issue has been resolved.
IT Services
Updated: 11 May 2026 at 14:10
Access to all affected services has now been restored.
The issue lasted from 12:50 - 13:50. General College outbound internet connectivity was not affected during this period.
IT Services will continue to monitor services for the next several hours.
First posted: 11 May 2026 at 13:50
IT Services are aware of an issue affecting certain Trinity online services. The list of currently impacted services are shown below:
- my.tcd.ie
- assist.tcd.ie
- The assist.tcd.ie portal can still be accessed via this URL - https://tcdeu-amc.ivanticloud.com/Default.aspx#1778502530461
- mytrinityapps.tcd.ie
When users attempt to access these services, they are faced with a "This site can’t be reached" message.
IT Services are working with our external partners to resolve this unexpected issue.
Updates will be posted here.