Service Alerts
This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.
Resolved Service Alerts
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Brief scheduled network downtime - Southeast of campus - Tuesday June 24th
Due to essential maintenance works to our IT network, there will be a brief network access outage between 08:00 and 08:10 on Tuesday 24th June, that will affect the following buildings:
23 Jun 2025
Service Alert - Resolved
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ESB Essential Maintenance Works
Due to essential maintenance works being carried out by the ESB, there will be a temporary loss of power on Saturday 21 June 2025: 06.00hrs to 11.00hrs.
20 Jun 2025
Service Alert - Resolved
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Matlab web portal issues
Matlab portal access issue
22 May 2025
Service Alert - Resolved
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Staff VPN Service "at-risk" due to essential maintenance - May 2025
Staff VPN Service "at-risk" due to essential maintenance on May 27th and 29th 2025.
21 May 2025
Service Alert - Resolved
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Student Wi-Fi Services "at-risk" due to upcoming maintenance
IT Services will be performing essential maintenance to our student Wi-Fi networks.
21 May 2025
Service Alert - Resolved
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Search function issue on the Trinity website (including individual school or departmental websites)
We’re currently looking into a problem with the search function on the Trinity website, including individual school and department sites.
14 May 2025
Service Alert - Resolved
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Scheduled Maintenance – TCDwifi firewall system update
We’re performing a firewall system update to improve network reliability—no user impact is expected during this maintenance.
23 Apr 2025
Service Alert - Resolved
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Planned Network Downtime – Institute of Population Health in Tallaght (IPH Tallaght ) - May 14
HEAnet will perform essential maintenance on 14 May from 6pm to midnight, causing a temporary loss of network connectivity at IPH Tallaght. Disruption is expected during this window.
15 Apr 2025
Service Alert - Resolved
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Turnitin Service Incident - 14th April 2025
Turnitin have advised that they are currently experiencing an unexpected Service Incident and are working to resolve. Users may experience delays in Similarity Report generation.
14 Apr 2025
Service Alert - Resolved
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Staff VPN Service "at-risk" due to essential maintenance - April 2025
Staff VPN Service "at-risk" due to essential maintenance on Thursday 17th April 2025.
11 Apr 2025
Service Alert - Resolved
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