Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Search function issue on the Trinity website (including individual school or departmental websites)

We’re currently looking into a problem with the search function on the Trinity website, including individual school and department sites.

14 May 2025

Service Alert - Resolved
Scheduled Maintenance – TCDwifi firewall system update

We’re performing a firewall system update to improve network reliability—no user impact is expected during this maintenance.

23 Apr 2025

Service Alert - Resolved
Planned Network Downtime – Institute of Population Health in Tallaght (IPH Tallaght ) - May 14

HEAnet will perform essential maintenance on 14 May from 6pm to midnight, causing a temporary loss of network connectivity at IPH Tallaght. Disruption is expected during this window.

15 Apr 2025

Service Alert - Resolved
Turnitin Service Incident - 14th April 2025

Turnitin have advised that they are currently experiencing an unexpected Service Incident and are working to resolve. Users may experience delays in Similarity Report generation.

14 Apr 2025

Service Alert - Resolved
Staff VPN Service "at-risk" due to essential maintenance - April 2025

Staff VPN Service "at-risk" due to essential maintenance on Thursday 17th April 2025.

11 Apr 2025

Service Alert - Resolved
Student Wi-Fi Services essential maintenance - 10 and 11 April 2025

The will be essential maintenance performed on the Student Wi-Fi Services on Thursday 10 April and Friday 11 April 2025.

09 Apr 2025

Service Alert - Resolved
Login Issues with Trinity Library accounts - 28th March 2025

Login Issues with Trinity Library online accounts on Friday 28th March, 2025.

28 Mar 2025

Service Alert - Resolved
Scheduled Turnitin Maintenance - 29th March 2025, 3:00pm - 3:30pm

Scheduled maintenance will take place on 29th March 2025 from 3:00pm - 3:30pm

24 Mar 2025

Service Alert - Resolved
Essential upgrades to Trinity servers - 20th to 31st March 2025

IT Services will be carrying out essential upgrades on all servers hosted across our three data centers from the 20th of March 2025 until the 31st of March 2025.

19 Mar 2025

Service Alert - Resolved
SITS and access to my.tcd.ie portal will be unavailable - 14th to 17th of February 2025

SITS will undergo an essential application upgrade and will require downtime from 15:00 on Friday 14 February until 13:00 on Monday 17 February 2025.

10 Feb 2025

Service Alert - Resolved

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