Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Wi-Fi Services "at-risk" due to upcoming maintenance

IT Services will be performing essential maintenance to our Wi-Fi networks.

02 Oct 2025

Service Alert - Resolved
Staff VPN Service "at-risk" due to essential maintenance - October 2025

Staff VPN Service "at-risk" due to essential maintenance on October 02nd and 03rd 2025.

01 Oct 2025

Service Alert - Resolved
403 error affecting Student Wi-Fi users

IT Services are aware of an issue affecting users of the Student Wi-Fi network whereby if they visit certain websites, they are show a page with a 403 error message.

08 Sep 2025

Service Alert - Resolved
Brief Wi-Fi downtime due to essential maintenance - 05 September 2025

As part of the Digital Trinity Infrastructure (DTI) – Network-Gen Network (NGN) project, IT Services will be performing essential maintenance to the Wi-Fi network infrastructure on Friday 05th September 2025.

04 Sep 2025

Service Alert - Resolved
Problem with SITS account information for new students

RESOLVED: Some new students are unable to view their computer account details in SITS.

03 Sep 2025

Service Alert - Resolved
Phishing email in circulation - 'Invitation to Participate in Competitive Project Bidding'

Delete the phishing email titled ‘Invitation to Participate in Competitive Project Bidding’. If you clicked links or shared info, reset your password and contact IT Service Desk.

02 Sep 2025

Service Alert - Resolved
Issue affecting the IT Service Desk phone line - extension 2000.

IT Services are aware of a a temporary service issue affecting our IT Service Desk phone line - extension 2000.

01 Sep 2025

Service Alert - Resolved
Issue affecting the Trinity phone line extensions in the 1,000 and 2,000 ranges.

Issue affecting users ability to call Trinity phone line extensions in the 1,000 and 2,000 ranges.

01 Sep 2025

Service Alert - Resolved
Brief Wi-Fi downtime due to essential maintenance - August 2025

As part of the Digital Trinity Infrastructure (DTI) – Network-Gen Network (NGN) project, IT Services will be performing essential maintenance to the Wi-Fi network infrastructure on Thursday 28th August 2025.

27 Aug 2025

Service Alert - Resolved
Some users may be experiencing Wi-Fi performance issues

College Wi-Fi experienced issues around lunchtime today. Service is running, but some users may notice slower speeds. IT Services are working to restore full performance.

26 Aug 2025

Service Alert - Resolved

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