Service Alerts
This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.
Resolved Service Alerts
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Staff VPN Service "at-risk" due to essential maintenance - May 2025
Staff VPN Service "at-risk" due to essential maintenance on May 27th and 29th 2025.
21 May 2025
Service Alert - Resolved
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Student Wi-Fi Services "at-risk" due to upcoming maintenance
IT Services will be performing essential maintenance to our student Wi-Fi networks.
21 May 2025
Service Alert - Resolved
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Search function issue on the Trinity website (including individual school or departmental websites)
We’re currently looking into a problem with the search function on the Trinity website, including individual school and department sites.
14 May 2025
Service Alert - Resolved
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Scheduled Maintenance – TCDwifi firewall system update
We’re performing a firewall system update to improve network reliability—no user impact is expected during this maintenance.
23 Apr 2025
Service Alert - Resolved
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Planned Network Downtime – Institute of Population Health in Tallaght (IPH Tallaght ) - May 14
HEAnet will perform essential maintenance on 14 May from 6pm to midnight, causing a temporary loss of network connectivity at IPH Tallaght. Disruption is expected during this window.
15 Apr 2025
Service Alert - Resolved
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Turnitin Service Incident - 14th April 2025
Turnitin have advised that they are currently experiencing an unexpected Service Incident and are working to resolve. Users may experience delays in Similarity Report generation.
14 Apr 2025
Service Alert - Resolved
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Staff VPN Service "at-risk" due to essential maintenance - April 2025
Staff VPN Service "at-risk" due to essential maintenance on Thursday 17th April 2025.
11 Apr 2025
Service Alert - Resolved
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Student Wi-Fi Services essential maintenance - 10 and 11 April 2025
The will be essential maintenance performed on the Student Wi-Fi Services on Thursday 10 April and Friday 11 April 2025.
09 Apr 2025
Service Alert - Resolved
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Login Issues with Trinity Library accounts - 28th March 2025
Login Issues with Trinity Library online accounts on Friday 28th March, 2025.
28 Mar 2025
Service Alert - Resolved
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Scheduled Turnitin Maintenance - 29th March 2025, 3:00pm - 3:30pm
Scheduled maintenance will take place on 29th March 2025 from 3:00pm - 3:30pm
24 Mar 2025
Service Alert - Resolved
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