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You are here Wired and Wi-Fi Networks > Student Wi-Fi > Getting help

Getting Help

For advice on connecting your device to the Student Wi-Fi service, please consult our Student Wi-Fi connection process and FAQ pages.

Contacting the IT Service Desk

During normal working hours, if you require help getting connected, then please contact the IT Service Desk.

Service disruption notifications

The Student Wi-Fi service is a highly available service, but we will post alerts of any outages/issues and notify you of resolution times in the alerts section of our website and on the IT Services Twitter account.