Contact IT Services

IT Services

Ground Floor
Áras An Phiarsaigh
Trinity College Dublin
Dublin 2
Ireland itservicedesk@tcd.ie +353-1-896-2000

IT Service Desk

All technical or support queries should be addressed to the IT Service Desk only.

Opening Hours

  • Monday - Friday: 9:00am - 5:00pm

Online and email queries can be submitted at any time but will only be replied to within normal working hours.

You can contact the Service Desk by one of the following methods.

You can email the service desk at itservicedesk@tcd.ie. Please ensure you fill in the 'Subject' field when emailing.

Email the Service Desk

You can use the ask.tcd.ie portal to raise enquiries and check the status of current enquires with the IT Service Desk.

  • Go to http://ask.tcd.ie
  • Login with your Trinity username and password
  • Select 'Log an enquiry'
  • Choose 'IT Services Issue' from the category menu
  • Enter the 'Title and Description' of your enquiry in the 'Enquiry Details' window
  • Click the 'Log Now' button

Open ask.tcd.ie

The service desk is contactable on (+353-1) 896 2000.

Call the Service Desk

We operate a walk-in service during the following hours:

  • Monday, Wednesday, Friday: 9.00am to 1.00pm 
  • Tuesday, Thursday: 2.00pm to 5.00pm 

 


 

Administrative Contact Details

Email: ITServices@tcd.ie

Phone: (+353-1) 896 1707

Fax: (+353-1) 671 1181

Post: IT Services, 200 Pearse Street, Trinity College Dublin, The University of Dublin, Dublin 2, Ireland.

 


 

IT Services senior management

  • Patrick Magee - Director, IT Services
  • Dr. Geoff Bradley - Head of Academic Services, Innovation and Digital Platforms
  • Helen O’Hara - Head of Management Services
  • Paul Flynn - Programme Director of Digital Transformation

 


 

Work in IT Services

Are you interested in working with IT Services in Trinity College Dublin? Check out the top reasons to work with us.