Connecting to the Staff Wi-Fi network

Please note, the Staff Wi-Fi network has moved from the network name "TCDwireless" to "TCDwifi".

The "TCDwireless" network is no longer being broadcast.

If your Staff device was previously connected to "TCDwireless", there is no need to re-register the device for connecting to "TCDwifi". Simply follow the steps below.

Steps to connect to "TCDwifi"

Connecting on a computer

1. Ensure that the rotating or private MAC address is off:
   • On Windows, go to Settings > Network & Internet > Wi-Fi. Ensure “Random hardware addresses” is turned off.
     • Full connection steps for Windows
   • On macOS, click on the three dots next to TCDwifi. After clicking the three dots, if you are presented with a dropdown list of options, choose “Network Settings”. In the “Private Wi-Fi address” dialog box, select "Off" from the dropdown, then click "OK". Click “Turn Off” followed by "OK" when prompted.
     • Full connection steps for macOS
2. Select "TCDwifi" from your available Wi-Fi networks.
3. Connect using your Trinity IT username and password.
4. You should then be connected to "TCDwifi"
   • Once connected to "TCDwifi", go back to your list of available Wi-Fi networks. If "TCDwireless" is still listed, right-click on it and select "Forget".

Connecting on a mobile device

Please follow our switching instructions (in the red box) for iOS or Android on our website. 

Further help

If you experience any issues, please contact the IT Service Desk for help.