Microsoft 365 - Self-service password reset tool
IT Services are migrating our knowledge base web pages away from the IT Services website and into our IT Service Desk Portal at assist.tcd.ie.
To access the new location of this knowledge base entry, click on the link(s) below.
- If you are not logged into your Trinity Microsoft 365 account, then after clicking the link, you will first be prompted to enter your Trinity email address followed by your password.
- Once logged in, you will be able to access and view the knowledge base entry.
Change your password if you know it
Information about using Microsoft 365 to change your password can be found in the below knowledge base entry in the IT Service Desk portal (assist.tcd.ie).
Using Microsoft 365 to change your password
Reset your password if you have forgotten it
Information about using Microsoft 365 to reset your password can be found in the below knowledge base entry in the IT Service Desk portal (assist.tcd.ie).
Reset your computer account password
Unlock your account
Information about using Microsoft 365 to unlock your computer account can be found in the below knowledge base entry in the IT Service Desk portal (assist.tcd.ie).

