Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Unexpected downtime for my.tcd.ie - 16 February 2026
IT Services are aware of an issue affecting the my.tcd.ie portal today, 16 February 2026.
16 Feb 2026
Service Alert - Active
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Blackboard issue with document links - February 2026
With the release of Blackboard SaaS 4000.8 to production last week, Blackboard reported a change that inadvertently may have caused some links to become corrupted.
11 Feb 2026
Service Alert - Active
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Essential infrastructure upgrades - 10th February to 02nd March 2026
IT Services will be carrying out essential infrastructure upgrades across our Data Centres starting from the 10th February until week beginning March 2nd 2026.
09 Feb 2026
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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my.tcd.ie portal logouts
IT Services are aware of an issue affecting the my.tcd.ie portal. Some students are reporting that they are being logged out of the system while using it.
08 Sep 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.