Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Scheduled Turnitin Maintenance – 25th October 2025, 4pm - 10pm
Turnitin have advised that they will have six hours of maintenance on the 25th October from 4pm to 10pm.
01 Oct 2025
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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my.tcd.ie portal logouts
IT Services are aware of an issue affecting the my.tcd.ie portal. Some students are reporting that they are being logged out of the system while using it.
08 Sep 2025
Service Alert - Active
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403 error affecting Student Wi-Fi users
IT Services are aware of an issue affecting users of the Student Wi-Fi network whereby if they visit certain websites, they are show a page with a 403 error message.
08 Sep 2025
Service Alert - Active
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Phishing email in circulation - 'Invitation to Participate in Competitive Project Bidding'
Delete the phishing email titled ‘Invitation to Participate in Competitive Project Bidding’. If you clicked links or shared info, reset your password and contact IT Service Desk.
02 Sep 2025
Service Alert - Active
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External access disabled to Mailing List website (lists.tcd.ie)
Access to the lists.tcd.ie mailing list website has been restricted to internal access and/or access via VPN.
27 Aug 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.