Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Scheduled Turnitin Maintenance – 7th February 2026 – 4:00pm to 10:00pm GMT
A maintenance window of six hours is scheduled for Saturday, 7th February
08 Jan 2026
Service Alert - Active
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Phishing emails in circulation - December 2025
IT Services have been alerted to a series of spear phishing emails currently targeting members of the Trinity community.
11 Dec 2025
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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my.tcd.ie portal logouts
IT Services are aware of an issue affecting the my.tcd.ie portal. Some students are reporting that they are being logged out of the system while using it.
08 Sep 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.