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Staff members will get an official Trinity email account with Microsoft 365.
Your email address will be in the format of: username@tcd.ie. For example, Susan Smith's username is 'smiths' so her email address will be smiths@tcd.ie.
You can also request an 'alias' email address in the format firstname.secondname@tcd.ie. This is referred to as a 'long' email address and works alongside to the 'default' email address. Emails sent to your 'long' or 'default' email address would be received into the same inbox.
Accessing your email and calendar
The application used for viewing your email and calendar is called 'Microsoft Outlook'. The Outlook application is available to all staff via their Microsoft 365 Apps licence.
There are a number of ways to open your staff email and calendar in Microsoft Outlook.
- Log into mail.tcd.ie.
- Log into office.tcd.ie; click on the 'Apps' menu item on the left-hand side; Click the 'All apps' link in the middle-right of the screen; Click on the 'Outlook' tile.
- Install the Outlook app on your computer or mobile device and add your @tcd.ie profile.
Learn more about using Microsoft Outlook to access your staff email and calendar
Multi-factor Authentication
If you are logging in to your staff email or Microsoft 365 from outside the Trinity network you may be required to verify your login using Multi-factor Authentication.
Automatic external forwarding of staff email is not permitted
To protect sensitive information and comply with GDPR obligations, external email forwarding from Trinity staff accounts to third-party email addresses (i.e. any address not ending in @tcd.ie) is not permitted.
Automatically forwarding emails externally poses a risk of exposing personal, student, patient, or research data to unsecured systems outside the University. As such, any auto-forwarding rules to external addresses have been disabled.
If your account still has an external forwarding rule in place, emails will remain in your Trinity staff inbox and will not be delivered to the external address. Instead, you will receive a non-delivery receipt for each attempted forwarded message. These receipts will continue until the forwarding rule is removed.
Please note: This change does not affect your ability to manually forward individual messages from your staff email account.
Related Pages
- Frequently asked questions
- Using your @tcd.ie email address on non-Trinity services / Email authentication
Departmental Calendaring
- How to set up Calendar Sharing in Microsoft 365
- Booking equipment or a room through a 'resource' calendar
- Administering or viewing an 'event' calendar
Sharing/Group Mailboxes and Mailbox Administration
- We are a team / event / function and want to share a mailbox
- I would like to allow a colleague to manage my inbox and meeting requests
- I am a PA / Admin and I need to reply to meeting requests/emails on behalf of my boss
Archiving your email
Need Further Help?
Search the Knowledge Base for answers to commonly asked questions.
Still need help? Contact the IT Service Desk by one of the below methods.
Email: itservicedesk@tcd.ie
Phone: +353 (01) 896 2000
Web Portal: assist.tcd.ie
Service desk opening hours are:
Monday - Friday: 9:00am - 5:00pm