Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Upcoming downtime scheduled for Panopto service

IT Services will be performing essential maintenance works to the Trinity Panopto Lecture Capture service which will require a significant amount of downtime on 18th June 2024.

05 Jun 2024

Service Alert - Resolved
TARA essentials maintenance June 2024

IT Services will performing essential maintenance to Trinity's Access to Research Archive (TARA) from Wednesday, 5th June, 12pm until Thursday, 6th June, 4pm.

04 Jun 2024

Service Alert - Resolved
Matlab Licence upgrade - 30th May 2024

IT Services will upgrade the Matlab licence on Thursday 30th May between 08:30 and 10:00.

27 May 2024

Service Alert - Resolved
Panopto scheduled downtime, June 6th 2024

IT Services will be updating the Panopto Integration service within Blackboard on Thursday, 6th June 2024.

27 May 2024

Service Alert - Resolved
T4 Web CMS – Essential Maintenance – Wednesday 29th May 2024

T4 will be performing essential maintenance work on the Web CMS on Wednesday 29th May 2024, between 20:00 and 22:00.

27 May 2024

Service Alert - Resolved
Two Step Sign-In issue affecting Eir customers

We are aware of issues affecting Eir mobile customers not receiving their two step sign-in text message code.

23 May 2024

Service Alert - Resolved
Turnitin Service Issue

Turnitin are currently experiencing an unexpected service incident. During this time, users may experience slowness when uploading submissions as well as delayed report generation.

15 May 2024

Service Alert - Resolved
Panopto maintenance work - May 2024

IT Services are performing maintenance works on the Panopto live service web portal between 8am-12 noon on Thursday, 16th May, no downtime is expected

15 May 2024

Service Alert - Resolved
Unexpected issue with sharing files and folders externally from SharePoint

We are aware of an issue impacting users in Trinity trying to share files and folders to external email addresses from SharePoint.

24 Apr 2024

Service Alert - Resolved
Turnitin Service Issue

Turnitin are currently experiencing an unexpected service incident. During this time, you may experience slowness in Similarity Report generation.

22 Apr 2024

Service Alert - Resolved

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