Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Issues with third party tools within Blackboard

IT Services are aware of issues with third party tools such as Turnitin and Panopto within Blackboard.

20 Oct 2025

Service Alert - Resolved
Essential maintenance to the Trinity firewall - 30th of October 2025

IT Services will be carrying out essential maintenance on our firewall between 08:00 and 10:00 on the 30th of October 2025.

20 Oct 2025

Service Alert - Resolved
Essential upgrades to Trinity virtual servers - 13th to 17th of October 2025.

IT Services will be carrying out essential maintenance on our virtual servers between the 13th and 17th of October 2025.

07 Oct 2025

Service Alert - Resolved
Wi-Fi Services "at-risk" due to upcoming maintenance

IT Services will be performing essential maintenance to our Wi-Fi networks.

02 Oct 2025

Service Alert - Resolved
Staff VPN Service "at-risk" due to essential maintenance - October 2025

Staff VPN Service "at-risk" due to essential maintenance on October 02nd and 03rd 2025.

01 Oct 2025

Service Alert - Resolved
Scheduled Turnitin Maintenance – 25th October 2025, 4pm - 10pm

Turnitin have advised that they will have six hours of maintenance on the 25th October from 4pm to 10pm.

01 Oct 2025

Service Alert - Resolved
403 error affecting Student Wi-Fi users

IT Services are aware of an issue affecting users of the Student Wi-Fi network whereby if they visit certain websites, they are show a page with a 403 error message.

08 Sep 2025

Service Alert - Resolved
Brief Wi-Fi downtime due to essential maintenance - 05 September 2025

As part of the Digital Trinity Infrastructure (DTI) – Network-Gen Network (NGN) project, IT Services will be performing essential maintenance to the Wi-Fi network infrastructure on Friday 05th September 2025.

04 Sep 2025

Service Alert - Resolved
Problem with SITS account information for new students

RESOLVED: Some new students are unable to view their computer account details in SITS.

03 Sep 2025

Service Alert - Resolved
Phishing email in circulation - 'Invitation to Participate in Competitive Project Bidding'

Delete the phishing email titled ‘Invitation to Participate in Competitive Project Bidding’. If you clicked links or shared info, reset your password and contact IT Service Desk.

02 Sep 2025

Service Alert - Resolved

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