Lecture Capture (Panopto) - FAQ's
General
Panopto Links Not Working After Ultra Copy (Migration)
When you use the Ultra Copy (migration) function (in your Ultra module 25/26), Panopto will copy video links that point to the respective videos in the original modules' Panopto folders (e.g., Original module 24/25). The Ultra copy (migration) does not transfer Panopto video links in the original module (Physics-202425) that point back to a historical module (Physics-202324) where the actual videos are stored.
To resolve this issue, please watch the Staff video guide below
What is Trinity Panopto Portal?
The Trinity Panopto Portal is a video content management web portal at panopto.tcd.ie that a staff member can sign in to create and record video content. It can be used to create and store staff training videos, it can record events such as professor inaugural talks, record live lecture streams, flipped classroom scenarios, record research fieldwork, audio only podcasts. It lets you share video content at the user level, the trinity organisation level, or the public internet level.
Panopto
Note: For lecture video materials for your students, use the Panopto-integrated service within Blackboard. The Panopto portal is for non-Blackboard video material, for a wider audience.
What uses can I make of this service?
This service allows a lecturer potentially to do the following:
Create classroom-type lecture recordings
Create audio or video recordings of Theatre or Seminar room class lectures using audio, video, screen capture, and PowerPoint presentations within Blackboard (or independently of Blackboard) for playback by your students on a range of devices, including laptops, tablets, and smartphones.
Create micro-lectures or flipped-classroom recordings using your device.
Create micro-lectures at your computer in your office, in your laboratory, on a field trip, or any other suitable location using your desktop computer, laptop computer, tablet, or smartphone. These micro-lectures can be prepared in advance of your next lecture as a discussion medium for your students to read and consume before the next lecture.
Student-led recordings
The service could be used by students under the direction of the lecturer to present their work or to improve student presentations through practice.
Once-off lecture recordings
If you have a non-TCD guest speaker delivering a talk or lecture in Trinity, the lecture can be recorded and downloaded as an mp4 file.
Lecture Recording webcasting/streamed
You could stream or webcast your lecture to a wider online audience in real time using this service. This may be useful for online courses.
Download the lecture recordings in the MP4 format.
You can download the lecture recordings and post them to your Trinity website for viewing by a wider non-TCD audience if required.
Instructional/Training recordings
This service could be used to create instructional guides or training material recordings for in-house staff training.
Viewing Issues
Staff or Students are unable to view lecture-recorded content
Staff
If you have set up your Panopto Lecture Capture Folder link in the Blackboard Ultra Module content area and clicked on your Panopto Lecture Capture Folder link, it should bring you into the Panopto Folder area with the Create button, but if your web browser security settings are configured in a certain way, you may get the following experience:
- You are asked to sign in, but when you click sign in, it doesn’t work, returns you to the same page with the same message, and nothing happens.
- You get an internal error. Please contact your administrator.
- The Panopto link doesn't bring you to the Panopto Folder window with the Create button to do a recording
This means your web browser is blocking Panopto from working with Blackboard. In this case, you need to check your web browser settings to ensure cross-party cookies are enabled. View the Panopto support page for help configuring the cross-party cookies setting across a range of web browsers to resolve this issue. If you are using an iOS device, you may also need to disable the 'Prevent Cross-Site Tracking' setting in Safari or Google Chrome.
Students
If you have logged into your Ultra module in Blackboard and you have clicked on a Panopto Lecture recording created by your lecturer on the module content area, the recording will normally play back for you, but if your web browser security settings are configured in a certain way, you may experience one of the following:
- You are asked to sign in, but when you click sign in, it doesn’t work or returns you to the same page with the same message, and nothing happens
- The Panopto recording does not play back for you.
- You get an internal error. Please contact your administrator.
This means your web browser is blocking Panopto from working with Blackboard. In this case, you need to check your web browser settings to ensure cross-party cookies are enabled. View the Panopto support page for help configuring the cross-party cookies setting across a range of web browsers to resolve this issue. If you are using an iOS device, you may also need to disable the 'Prevent Cross-Site Tracking' setting in Safari or Google Chrome.
Can I schedule a lecture recording in advance?
No, not presently, but we would hope to have this available in the longer term.
Sharing
Can my lecture be broadcast/streamed to a wider audience using this technology?
Yes, this service allows a real-time lecture to be streamed via a web link to additional participants who may be located elsewhere.
Can I download the lecture recordings from Blackboard?
Yes, you can download the lecture recordings as MP4 files, which can be viewed on a range of devices. In some cases, you may want to upload your lecture recording to your departmental website, but be careful about web server storage capacity, as these MP4s tend to be very large.
I'm unable to email my lecture recording MP4 file to a colleague. Why is this?
It is better to share the lecture recording on Blackboard rather than trying to email it; Microsoft 365 email has a file size limit that may not allow this type of large file. If you need to send an MP4 to someone, the HEAnet FileSender service is a useful alternative. See HEAnet FileSender