First posted: 27 June 2025

IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.

The issue results in the users' file becoming hidden on the NAS storage folder.

IT Services are actively looking into resolving the issue.

As a temporary workaround, users can first save their file to their own computer and then copy it to the NAS storage location.