Programme Overview

  November 2024
Format Online
Duration  6 Evenings 
Dates September 2024 (TBC)
Schedule 6.30 pm -9.00 pm
Tuition Fees Certificate for Completion Route (CC) €1850
Micro–Credential Route (MC) €2000


Who is this programme designed for?

This programme is designed for those in management roles or those transitioning into management, with the underpinning logic that effective communication and leadership is critical to success, maximising engagement, nurturing talent and teamwork.

What does the programme offer to participants?

Delivered over 4 full days in three separate modules, participants learn how to directly improve performance and the professional development of the people within their organisation and/or value chain.


The programme covers conversation practice, coaching skills principles and essential elements of talent management by way of practical exercises, tools and techniques.

This programme can also be delivered on a custom basis to organisations if requested.


  • Talent Engagement Essentials
  • Coaching Skills
  • Professional Development through 360 Feedback
  • Giving & Receiving Feedback
  • Difficult and Effective Conversations Practice Sessions

Lecturers: Melissa Sayer

Why undertake the programme for credits?

Micro-credentials are short flexible modules that lead to accreditation in the form of ECTS. For further general information about micro-credentials please click here.

Hear what past participants say: 

"Coaching conversations with peers and coaches allowed us to see where we had room to improve and grow so as to become more beneficial as an employee and as part of a high-performing team. It provided us with the opportunity to get to the source of underperformance by generating a culture of feedback and continuous improvement. All this was achieved through a positive, supportive, and non-judgmental environment." 

- Joyce Power, Quality Manager, HealthBeacon.

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