Professor Amanda Shantz

Professor of Responsible Leadership, Trinity Business School

Biography

Amanda Shantz is a Professor of Responsible Leadership at Trinity College Dublin. A Canadian by birth, Amanda has lived and worked in France, Ireland, Switzerland, and the UK. She holds a PhD from the University of Toronto, an MSc from the London School of Economics, and a BA Hons from McGill University. Her research focuses on how organizations leverage human talent to achieve high levels of success, while at the same time, ensure that they make a positive impact in the communities in which they operate. Amanda publishes her research in top academic and practitioner journals and has won several awards for her work.

She is currently the Academic Director of the Executive MBA (2025-present). She works with various stakeholders and across internal and external teams to develop and deliver a programme that is designed to help emerging and established leaders find both personal and professional success.

Amanda is passionate about unlocking the leadership potential in others and their teams. For over 15 years, Amanda has been at the forefront of developing and delivering high-quality leadership and team development programmes to managers, and executives. Her areas of expertise include self-leadership, managing people, team development, and developing organizations that nurture talent. For example, she has worked with senior leadership and C-suite teams to support strategy development, decision-making processes, and lateral influence. She is known for her ability to distil complex situations to uncover the core issues that truly matter. Further, her infectious enthusiasm and ability to connect with others create an inspiring atmosphere where ideas flourish and collaboration thrives. By blending evidence-based insight with energy, she motivates teams to think creatively and work cohesively.

Publications and Further Research Outputs

Peer-Reviewed Publications
Non-Peer-Reviewed Publications

Shantz, A., Wang, J. & Malik, A., Disability status, individual variable pay, and pay satisfaction: Does relational and institutional trust make a difference?, Human Resource Management, 57, (1), 2018, p365 - 380Journal Article, 2018, DOI
Bailey, C., Madden, A., Alfes, K., Shantz, A., & Soane, E., The mismanaged soul: Existential labor and the erosion of meaningful work, Human Resource Management Review, 27, (3), 2017, p416 - 430Journal Article, 2017, DOI
Alfes, K., Antunes, B., & Shantz, A., The management of volunteers - What can human resources do? A review and research agenda, International Journal of Human Resource Management, 28, (1), 2017, p62 - 97Journal Article, 2017, DOI
Alfes, K., Shantz, A. & van Baalen, S., Reducing perceptions of overqualification and its impact on job satisfaction: The dual roles of interpersonal relationships at work, Human Resource Management Journal(UK), 26, (1), 2016, p84 - 101Journal Article, 2016, DOI
Shantz, A., Alfes, K., & Arevshatian, L., Bailey, C., The effect of HRM attributions on emotional exhaustion and the mediating roles of job involvement and work overload, Human Resource Management Journal(UK), 26, (2), 2016, p172 - 191Journal Article, 2016, DOI
Alfes, K., Shantz, A., & Alahakone, R., Testing additive versus interactive effects of person-organization fit and organizational trust on engagement and performance, Personnel Review, 45, (6), 2016, p1323 - 1339Journal Article, 2016, DOI
Saksida, T., Alfes, K., & Shantz, A., Volunteer role mastery and commitment: Can HRM make a difference?, International Journal of Human Resource Management, 28, (14), 2017, p2062 - 2084Journal Article, 2017, DOI , URL
Shantz, A., Alfes, K., & Arevshatian, L., HRM in healthcare: The role of work engagement, Personnel Review, 45, (2), 2016, p274 - 295Journal Article, 2016, DOI
Alfes, K., Shantz, A., & Truss, C., Enhancing volunteer engagement to achieve desirable outcomes: What can non-profit employers do?, Voluntas: International Journal of Voluntary and Non-Profit Organization, 27, (2), 2016, p595 - 617Journal Article, 2016, DOI
Alfes, K., Shantz, A., & Saksida, T., Committed to whom? Unravelling how relational job design influences volunteers' turnover intentions and time spent volunteering, Voluntas: International Journal of Voluntary and Non-Profit Organization, 26, (6), 2015, p2479 - 2499Journal Article, 2015, DOI
Shantz, A., Alfes, K., Truss, C., & Soane, E., Drivers and outcomes of work alienation: Reviving a concept, Journal of Management Inquiry, 24, (4), 2015, p382 - 393Journal Article, 2015, DOI
Shantz, A., & Alfes, K., Work engagement and voluntary absence: The moderating role of job resources, European Journal of Work and Organizational Psychology, 24, (4), 2014, p530 - 543Journal Article, 2014, DOI
Shantz, A., & Booth, J.E., Service employees and self-verification: The roles of occupational stigma consciousness and core self-evaluations, Human Relations, 67, (12), 2014, p1439 - 1465Journal Article, 2014, DOI
Shantz, A., Alfes, K., & Latham, G.P., The buffering effect of perceived organizational support on the relationship between work engagement and behavioral outcomes, Human Resource Management, 55, (1), 2014, p25 - 38Journal Article, 2014, DOI
Truss, C., Shantz, A., Soane, E., Alfes, K., & Delbridge, R., Employee engagement, organisational performance and individual wellbeing: Exploring the evidence, developing the theory, International Journal of Human Resource Management, 24, (14), 2013, p2657 - 2669Journal Article, 2013, DOI
Shantz, A., Saksida, T., Alfes, K., Dedicating time to volunteering: Values, engagement, and commitment to beneficiaries, Applied Psychology: An International Review, 63, (4), 2013, p671 - 697Journal Article, 2013, DOI
Soane, E., Shantz, A., Alfes, K., Truss, K., Rees, C., & Gatenby, M., The association of meaningfulness, wellbeing and engagement with absenteeism: A moderated mediation model, Human Resource Management, 52, (3), 2013, p441 - 456Journal Article, 2013, DOI
Alfes, K., Shantz, A., Truss, K., & Soane, E., The link between perceived human resource management practices, engagement and employee behaviour: A moderated mediation model, International Journal of Human Resource Management, 24, (2), 2013, p330 - 351Journal Article, 2013, DOI
Shantz, A., Alfes, K., Truss, C., & Soane, E., The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours, International Journal of Human Resource Management, 24, (13), 2012, p2608 - 2627Journal Article, 2012, DOI
Soane, E., Truss, C., Alfes, K., Shantz, A., Rees, C., & Gatenby, M., Development and application of a new measure of employee engagement: The ISA engagement scale, Human Resource Development International, 15, (5), 2012, p529 - 547Journal Article, 2012, DOI
Shantz, A., Alfes, K., & Truss, C., Alienation from work: Marxist ideologies and 21st century practice, International Journal of Human Resource Management, 25, (18), 2012, p2529 - 2550Journal Article, 2012, DOI
Alfes, K., Shantz, A., & Truss, C., The link between perceived HRM practices, wellbeing and performance: The moderating effect of organizational trust, Human Resource Management Journal, 22, (4), 2012, p409 - 427Journal Article, 2012, DOI
Shantz, A. & Latham, G.P., Transfer of training: Written self-guidance to increase self-efficacy and interviewing performance of job seekers, Human Resource Management, 51, (5), 2012, p733 - 746Journal Article, 2012, DOI
Shantz, A. & Latham, G.P., The effect of stereotype threat on the interview performance of women, Advancing Women in Leadership Journal, 32, (1), 2012, p1 - 23Journal Article, 2012, DOI
Ritz, A., Shantz, A., Alfes, K., & Ashroff, A., Who needs leaders most? The interactive effect of leadership and core self-evaluations on commitment to change in the public sector, International Public Management Journal, 15, (2), 2012, p160 - 185Journal Article, 2012, DOI
Shantz, A. & Latham, G.P., The effect of primed goals on employee performance: Implications for human resource management, Human Resource Management, 50, (2), 2011, p1 - 11Journal Article, 2011, DOI
Shantz, A., Wright, K., & Latham, G.P., Networking with boundary spanners: A quasi-case study on why women are less likely to be offered an engineering role, Equality, Diversity and Inclusion: An International Journal, 30, (3), 2011, p217 - 232Journal Article, 2011, DOI
Shantz, A. & Latham, G.P., An exploratory field experiment of the effect of conscious and subconscious goals on employee performance, Organizational Behavior and Human Decision Processes, 109, (1), 2009, p9 - 17Journal Article, 2009, DOI
Alfes, K., Shantz, A., & Ritz, A., A multilevel examination of the relationship between role overload and employee subjective health: The buffering effect of support climates, Human Resource Management, 57, (2), 2018, p659 - 673Journal Article, 2018, DOI , URL
Hewett, R., Shantz, A., Mundy, J., & Alfes, K., Attribution theories in human resource management research: A review and research agenda, International Journal of Human Resource Management, 29, (1), 2018, p87 - 126Journal Article, 2018, DOI
Shantz, A., Coming full circle: Putting engagement into practice, Organizational Dynamics, 46, (2), 2017, p65 - 66Journal Article, 2017, DOI
Yarlagadda, R., Bailey, C., Shantz, A., Briône, P., Zheltoukhova, K., Purposeful leadership for the future police service, International Journal of Emergency Services, 6, (3), 2017, p200-208Journal Article, 2017, DOI
Truss, C., Alfes, K., Shantz, A., Rosewarne, A., Still in the Ghetto? Experiences of secretarial work in the 21st century, Gender, Work and Organization, 20, (4), 2013, p349-363Journal Article, 2013, DOI
Alfes, K., Shantz, A., Truss, C., The link between perceived HRM practices, performance and well-being: The moderating effect of trust in the employer, Human Resource Management Journal, 22, (4), 2012, p409-427Journal Article, 2012, DOI
Bailey, C. & Shantz, A., Building an ethically strong organisation, MIT Sloan Management Review, 60, (1), 2018, p75 - 82Journal Article, 2018, URL
Soane, E., Booth, J. E., Alfes, K., Shantz, A., & Bailey, C., Deadly combinations: How leadership contexts undermine the activation and enactment of followers' high core self-evaluations in performance, European Journal of Work and Organizational Psychology, 27, (3), 2018, p297 - 309Journal Article, 2018, DOI , URL
Shantz, A., Banerjee, R., & Lamb, D., The relationship between male and female youth volunteering and extrinsic career success: A growth curve modeling approach, Non-Profit and Voluntary Sector Quarterly, 48, (2S), 2019, p201 - 225Journal Article, 2019, DOI , URL
Alfes, K., Shantz, A., Bailey, C., Conway, E., Monks, K., & Fu, N., Perceived HR system strength and employee reactions toward change: Revisiting HR's remit as change agent, Human Resource Management, 58, 2019, p239 - 252Journal Article, 2019, URL
van Dijk, H., Shantz, A., & Alfes, K., Welcome to the bright side: Why, how, and when over qualification enhances performance, Human Resource Management Review, 30, (2), 2020Journal Article, 2020, URL
Booth, J.E., Shantz, A., Glomb, T.M., Duffy, M.K., & Stillwell, E., Bad bosses and self-verification: The moderating role of core self-evaluations with trust in workplace management, Human Resource Management, 59, (2), 2020, p135 - 152Journal Article, 2020, URL
Hewett, R., Shantz, A., & Mundy, J., Information, beliefs and motivation: The antecedents of HR attributions, Journal of Organizational Behavior, 40, (5), 2019, p570 - 586Journal Article, 2019, URL
Fürstenberg N., Alfes K., Shantz A, Meaningfulness of work and supervisory‐rated job performance: A moderated‐mediation model, Human Resource Management, 2020Journal Article, 2020, DOI
Hewett, R. & Shantz, A., A theory of HR co-creation, Human Resource Management Review, 2021Journal Article, 2021
Dempsey-Brench, K. & Shantz, A., Skills-based volunteering: A systematic literature review of the intersection of skills and employee volunteering, Human Resource Management Review, 2021, p100874Journal Article, 2021, DOI
Shantz, A., Sayer, M., Byrne, J., Dempsey-Brench, K., & Kavanagh, S., In the eye of the storm: Turbulent times and the MBA, Academy of Management Proceedings, 2021, (1), 2021, p12905Journal Article, 2021, DOI
Shantz, A., Sayer, M., Byrne, J., & Dempsey-Brench, K., Grand Challenges and the MBA, Journal of Management Education, 47, (3), 2023, p292 - 323Journal Article, 2023, DOI
Dempsey-Brench, K. & Shantz, A., When give-back turns to blowback: Employee responses to learning from skills-based volunteering, International Journal of Human Resource Management, 34, (8), 2023, p1500 - 1529Journal Article, 2023, DOI , URL
Healy, J., Hughes, J., Donnelly-Cox, G., & Shantz, A., A long and winding road: The hard graft of scaling social change in complex systems, Journal of Business Venturing Insights, 21, (e00455), 2024, p1 - 7Journal Article, 2024, TARA - Full Text
Boekhorst, J., Hewett, R., Shantz, A., & Good, J., The double-edged sword of manager caring behavior: Implications for employee wellbeing., Journal of Occupational Health Psychology, 2021, p507-521Journal Article, 2021
Shantz, A. & Byrne, J., A tale of trauma, friendship, and personally relevant research, Academy of Management Learning and Education, 2023, p32-39Journal Article, 2023
Byrne, J., Shantz, A., & Bullough, A, What about us? Fostering authenticity in entrepreneurship education, Academy of Management Learning and Education, 2023, p32-39Journal Article, 2023
Hamza-Orlinska, A., Maj, J., Shantz, A., & Vassilopoulou, J., Unlearning diversity management, Journal of World Business, 2024Journal Article, 2024
Neu, M., Barton, L., Shantz, A., & Bruch, H, Telework and Firm Performance: Individual Access versus Organizational Dispersion., Sonja Taneja (Ed.), 2024Journal Article, 2024
Barton, L., Neu, M., Shantz, A., & Bruch, H., Organizational Telework Access Dispersion and Firm Performance, Human Relations, 2026Journal Article, 2026
Dempsey-Brench, K., Tempesta, A., & Shantz, A., Centralized HR policies across borders: A qualitative investigation of subsidiary buy-in, Human Resources International Conference, Bangalore, India, April 2026, 2026Conference Paper, 2026
Dempsey-Brench, K., Hughes, J., Hewett, R., & Shantz, A, Inside out: Leveraging institutional entrepreneurship to drive responsible business practices, IRSPM, Perth, Australia, 2026Conference Paper, 2026

Truss, C., Alfes, K., Delbridge, R., Shantz, A., & Soane, E. (2013)., Employee engagement in theory and practice, London, Taylor & Francis Books, 2013Book
Relevance of employee engagement across cultures from the perspective of HR professional associations in, editor(s)Truss, C., Alfes, K., Delbridge, R., Shantz, A., & Soane, E. , Employee engagement in theory and practice, London, Taylor & Francis Books, 2013, pp203 - 223, [Shantz, A. Schoenberg, J., & Chan, C.]Book Chapter
Kipfelsberger, P. & Shantz, A, Work meaningfulness, Encyclopaedia of Organizational Psychology, 2023Journal Article
Seong, M. & Shantz, A, Sexual harassment., Encyclopedia of Organizational Psychology, 2023Journal Article

Research Expertise

Keywords

Economics and Business Administration, Human resources management, Psychology and cognitive sciences,

Recognition

Trinity Business School Research Award 2019
Most highly cited paper award of 2016, Emerald 2016
Teaching Award, IESEG School of Management 2015
Human Resource Management Review Best Paper Award 2020
Richard Beckhard Memorial Prize (Sloan MIT) 2019
Trinity Business School Teaching Award 2018
Teaching Award, School of HRM, York University 2013
University of St Gallen, Teaching Award 2023
Academy of Management Human Resources Division Best Paper Award 2024
Human Resource Management Review Scholarly Impact Award 2017
Trinity Business School Teaching Award 2019
Academy of Management Management Education Division Best Paper Award 2021
University of St Gallen Teaching Award 2024
Trinity Business School Research Award 2018
Excellence in Reviewing Award, Human Resource Management Review 2022
Teaching Award, University of Toronto 2007 and 2008
University of St Gallen Teaching Award 2025

Academy of Management present

Chair of Social Media, Academy of Management Human Resources Division 2014-17
Editorial Board member for Human Resource Management 2018-present
Editorial Board member for International Journal of Human Resource Management 2016-present
Elected Executive Committee Member of the Human Resources Division of the Academy of Management 2019
External Examiner, London School of Economics 2016-present
Editorial Board member for Human Relations 2014-2016
Scientific Committee Member of the Chartered Association of Business Schools 2019
Associate Editor for Human Relations 2016-2021
Edited a special issue in Organizational Dynamics (2017) on employee engagement in practice. 2017
External Examiner and Chair of Committee for Department of Higher Education of Cyprus to accredit two MSc programmes in Human Resource Management 2017
Editorial Board Member, Human Resource Management Review 2019-present
Co-edited a special issue on employee engagement in the International Journal of Human Resource Management, 24(14) 2013