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Employee Assistance Programme (EAP)

The University's EAP service is provided by Inspire Workplaces Counselling Services. University staff and their immediate families (those living at home with them) can avail of up to 6 professional counselling sessions at no cost. This is a strictly private and confidential service.

24 / 7 Helpline & Telephone Counselling Service

This facility is designed as a means for staff to resolve any personal or work related concerns, in confidence. Staff can receive immediate support, advice and information on a wide range of emotional, personal or work related issues. Telephone Counselling is available where practical and suitable to the issue. The number for this service is 1800 817 433.

Online Wellbeing Portal

Inspire also offer a dedicated online wellbeing portal where staff will find useful information, articles, e-zines, self-assessment tools and much more. The University's login details are:
Username: TCD                Password: tcd@eap

Face-to-Face Counselling

Counsellors are available to meet, face-to-face, to confidentially discuss and help staff to resolve any work place or personal issues they may encounter. Appointments are held at the counsellor's place of work which will be advised to staff when setting up an appointment.

Counselling appointments are available Monday to Friday, 8am to 10pm (last appointment at 9pm) and Saturday, 9am to 4pm in the greater Dublin area and beyond.

Contacting the Service to make appointments:

To make an appointment or to enquire about the suitability of telephone counselling, staff contact Inspire directly themselves. Staff with accessibility requirements are requested to advise Inspire when making their appointment. The contact details for Inspire are:

General Queries

For general queries on the service, please contact the HR Service Centre on 01-8963333 or send an e-mail to