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You are here HR Service Centre > Salary Certificates

Salary Cert Process

Employees require salary certificates when they are applying for a mortgage. HR understand how important this process is to people and aim to have every cert completed within 5 days from when the request has been submitted. Please submit a blank copy of the salary certificate which you have been provided by your bank/lender to the HR Service Centre ( Please note we do not provide salary cert templates.

Please also note that some financial institutions ask employees to confirm if they are remote working. If there is a question on your remote working, HR will respond to the employee asking them to seek confirmation from their manager and to email this confirmation to If you see this requirement in your salary cert, please send this confirmation along with the request as it will eliminate delays in completing the information.

For any queries, please contact the HR Service Centre by email at or by telephone on 01 896 3333 (or ext. 3333).