In a world of constant change, where agility is required of our organisations and of ourselves, Emotional Intelligence can be the key difference between struggling and thriving. Emotional Intelligence (otherwise known as Emotional Quotientor, or EQ) can be defined as the ability to recognise and manage our own emotions and recognise and influence the emotions of others.
This masterclass will help you to understand and develop your EQ. This will help you to recognise your strengths and weaknesses, and increase your self-awareness about your values and biases. It will provide you with tools to increase your resilience with emotionally challenging situations at work. You will gain an understanding of the importance of empathy in developing social awareness and navigating more difficult interpersonal dynamics like conflict and relationship repair.
This course is designed for leaders and emerging leaders who would like to learn how Emotional Intelligence can improve their performance and that of their team.
The programme is offered in two formats:
- Taster session
The taster session introduces you to the idea of EQ and how it impacts relationships and performance.
The masterclass provides a comprehensive understanding of EQ and its impact on individuals, teams and relationships.
Completion of the taster session is not a pre-requisite for masterclass participation.
What are the Course Objectives?
The taster session aims to provide you with:
- An understanding of what Emotional Intelligence is and why it matters.
- The skills to use EQ to help you and others perform in challenging times.
On completion of the taster session a Certificate of Attendance will be provided.
On completion of the masterclass, you will be able to:
- Understand how Emotional Intelligence is developed.
- Develop effective communication and influencing strategies.
- Build effective working relationships by tuning into your emotional strengths and needs and helping others do the same.
- Apply the strategies of EQ to help you and others through change.
On completion of the masterclass a Certificate of Completion will be provided.
Who Teaches the Masterclass?
Jess Hayden: BA, MSc
Jess is an organisational psychologist who works with clients who are trying to break boundaries. Jess helps prepare leaders and teams to withstand challenging situations at work and find their optimum performance environment using tools and evidence from emotional intelligence, decision-making and innovation research.
Lucy McKenna: BA, MA
Lucy is a learning designer, facilitator and coach, with a focus on innovation and change. Lucy has extensive experience designing impactful programmes that take individuals and teams on a journey from reflection to action. Drawing on research and tools from coaching and design she facilitates leaders to push outside their comfort zone and tackle challenges in innovative and creative ways.
Time, Date, and Place
The taster session is delivered as a one-hour online webinar, while the masterclass is delivered over two three-hour live webinars across two consecutive weeks. Attendees should have a computer with microphone and video capability, and are expected to participate in these interactive sessions.
Course FeesFor more information, contact the Tangent team at email@example.com
Get in Touch
Register Your Interest
Register your interest at Trinity College Dublin, the University of Dublin.
As Ireland’s leading university, we offer a wide range of postgraduate programmes at masters, diploma and certificate level.
Trinity is an international university steeped in history, with a reputation for excellence in education, research and innovation.