Introduction to Intercultural Communication for the Global Workplace



This CPD was designed by the Trinity Centre for Global Intercultural Communication to provide participants with novel methods for successful intercultural collaboration, inclusive management and effective communications across cultures. With an applied focus, participants will learn about perspectives on intercultural collaboration through real case studies and apply these newly developed skills to their own work and contexts.

Upon successful completion, participants will be able to integrate equality, equity, diversity and inclusion perspectives into their work to enhance the intercultural performance of their projects, and to design an intercultural communication strategy. They will also use use these new skills to improve their:

  • Intercultural communication.
  • Ethical decision-making.
  • Multiplatform storytelling.

What Topics will you Cover?

The six weeks of the course are organised into three parts:

Part 1

The first two weeks of this CPD will introduce relevant perspectives on cultural diversity and methods of localisation and multimedia storytelling for intercultural communication. The facilitators will use case studies to illustrate challenges and opportunities in the global workplace.

Part 2

In weeks three and four participants will have the opportunity of seeing how these perspectives and methods work on the ground through the analysis of empirical evidence and case studies from diverse African and Latin American countries that are key partners for Irish organisations and entrepreneurs.

Part 3

During the last two weeks of the course, participants will assess intercultural practices both at the individual level and in the workplace and they will design an intercultural communication strategy.

Who is this Course For?

People working in organisations and entrepreneurial projects with a culturally diverse staff and/or targeting global markets. Distance and international participants are welcome. The intercultural competences and specific skills provided by the CPD will support the performance of employees, leaders and entrepreneurs across all sectors, from manufacturing and services to the creative industries.

Who Teaches the Course?

You will benefit from the guidance of two Trinity College Dublin lecturers with extensive practical experience:

Dr Théophile Munyangeyo

As Assistant Professor in the Centre for Global Intercultural Communications and Department of French, School of Languages, Literatures and Cultural Studies, Trinity College Dublin, Dr Théophile Munyangeyo has worked extensively in higher education across Africa. In European universities, he has extensively taught communication theories and cross-cultural communication course.

He has led research and enterprise groups, coordinated academic partnerships and Knowledge Transfer Partnership projects funded by national and international public bodies and private agencies.

Dr Yairen Jerez Columbié

As Assistant Professor in the Centre for Global Intercultural Communications and Department of Hispanic Studies, School of Languages, Literatures and Cultural Studies, Trinity College Dublin, Dr Jerez Columbié has experience in mass media, cultural entrepreneurship and higher education in Latin America and the Caribbean.

She has also led multidisciplinary teams and interdisciplinary research funded by national and European bodies. Her work has facilitated intersectoral collaborations and co-design processes with industry stakeholders and policymakers from diverse cultural and professional backgrounds.

Time, Date, and Place

The CPD will be delivered online, combining live-stream learning sessions on Thursday evenings from 6pm-8pm and pre-recorded lessons over the course of six weeks. Participants are encouraged to work independently for an additional four hours a week. Time commitment to complete this course is 36 hours.

Continuous self-assessment and co-assessment will take place through a course progress page and consultation hours with the training facilitators.

Participants will receive a Certificate upon successful completion of the required exercises of this CPD course. Full attendance record is required.

If you are looking for accredited courses, check out the flexible and stackable Applied Intercultural Communication Master’s, Diploma and Certificate courses.

Admission Requirements

Participants are expected to have basic computer skills and access to a computer with camera and a microphone. It is not necessary to have previous experience in intercultural communication or foreign-language skills.

Course Fees



Places are limited, so enroll as soon as possible to secure your place on the course. 

You can enroll on the course directly via the PayPal link below. The course fee includes access to the course materials via Blackboard (Trinity’s virtual learning environment) for the duration of the course. Participation in this CPD course does not include access to the Trinity Library or any other student services (including a student identity card). 

Once you have completed the PayPal form and payment, please confirm registration by emailing:

Applicant Name
Applicant Email Address

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Register your interest at Trinity College Dublin, the University of Dublin.

As Ireland’s leading university, we offer a wide range of postgraduate programmes at masters, diploma and certificate level.

Trinity is an international university steeped in history, with a reputation for excellence in education, research and innovation.

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