Introduction to Intercultural Communication for the Global Workplace



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This Continuing Professional Development (CPD) course was designed by the Trinity Centre for Global Intercultural Communications to provide participants with novel methods for successful intercultural collaboration, inclusive management and effective communications across cultures. With an applied focus, participants will learn about perspectives on intercultural collaboration through real case studies and apply these newly developed skills to their own work and contexts.

Upon successful completion, participants will be able to integrate equality, equity, diversity and inclusion perspectives into their work to enhance the intercultural performance of their projects, and they will be able to design an intercultural communication strategy. They will also use these new skills to improve their:

  • Intercultural communication.
  • Ethical decision-making.
  • Multiplatform storytelling.

What Topics will you Cover?

The six weeks of the course are organised into three parts:

Part 1

The first two weeks of this CPD will introduce relevant perspectives on cultural diversity and methods of localisation and multimedia storytelling for intercultural communication. The facilitators will use case studies to illustrate challenges and opportunities in the global workplace.

Part 2

In weeks three and four participants will have the opportunity of seeing how these perspectives and methods work on the ground through the analysis of empirical evidence and case studies from diverse African and Latin American countries that are key partners for Irish organisations and entrepreneurs.

Part 3

During the last two weeks of the course, participants will assess intercultural practices both at the individual level and in the workplace and they will design an intercultural communication strategy.

Who is this Course For?

People working in organisations and entrepreneurial projects with a culturally diverse staff and/or targeting global markets. Distance and international participants are welcome. The intercultural competences and specific skills provided by the CPD will support the performance of employees, leaders and entrepreneurs across all sectors, from manufacturing and services to the creative industries.

Time, Date, and Place

The next offering of Introduction to Intercultural Communication for the Global Workplace will be announced on this page once details are confirmed. For any queries about this CPD course, please contact us via

If you are looking for accredited courses, check out the flexible and stackable Applied Intercultural Communication Master’s, Diploma and Certificate courses.

Admission Requirements

Participants are expected to have basic computer skills and access to a computer with camera and a microphone. It is not necessary to have previous experience in intercultural communication or foreign-language skills.

Course Fees



Places are limited, so enroll as soon as possible to secure your place on the course. 

You can enroll on the course directly via the PayPal link below. The course fee includes access to the course materials via Blackboard (Trinity’s virtual learning environment) for the duration of the course. Participation in this CPD course does not include access to the Trinity Library or any other student services (including a student identity card). 

Once you have completed the PayPal form and payment, please confirm registration by emailing:

Applicant Name
Applicant Email Address

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Register Your Interest

Register your interest at Trinity College Dublin, the University of Dublin.

As Ireland’s leading university, we offer a wide range of postgraduate programmes at masters, diploma and certificate level.

Trinity is an international university steeped in history, with a reputation for excellence in education, research and innovation.

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