Tangent at Trinity - Masterclass in Diversity and Unconscious Bias



Unconscious bias at work can have an impact on recruitment, promotion, staff development and even staff retention. It can lead to a less diverse workforce. It is vital that employees understand how unconscious bias impacts decision making at an individual and organisational to promote more inclusive workplaces.

Including a variety of perspectives in our lives and creating equal opportunities for everyone can be challenging. Practising inclusive decision making is difficult due to attitudes held unconsciously that impact how individuals think about and behave towards others. As organisations face unprecedented challenges, evidence indicates that diversity enhances performance across innovation and adaptation.

In this masterclass, you will explore what diversity means in a modern work environment. You will examine evidence that highlights the impact of unconscious bias in order to build a more inclusive organisation. You will explore inclusive decision-making and learn how to mitigate the harmful impact of unconscious bias.

The programme is designed for everyone who would like to learn about unconscious bias. It is suitable for those working in the private and public sector and those working in voluntary and community organisations who wish to create an inclusive working environment.

The masterclass is offered in two formats:

  • Taster session
  • Masterclass

The taster session introduces you to the ideas of diversity and unconscious bias, and how these can influence decision making. It's a unique opportunity to become familiar with the concepts and identify how these relate to your workplace.

The masterclass offers a more comprehensive understanding of the above. It explores these concepts from a range of contexts, introducing tools to help identify bias in decision making and the impact on individuals, teams and organisations.

Completion of the taster session is not a pre-requisite for masterclass participation.

What are the Course Objectives?

On completion of the taster session, you will be able to: 

  • Understand the idea of diversity and inclusion within an organisational context.
  • Appreciate how bias may be impacting decision making in your organisation.

On completion of the taster session a Certificate of Attendance will be provided.

On completion of the masterclass, you will be able to: 

  • Identify bias in your own decision making and develop management strategies.
  • Recognise the role unconscious bias plays in modern work environments.
  • Apply techniques to lessen the influence of bias on individuals and teams.
  • Develop a strategy for building a more inclusive and diverse workplace culture.

On completion of the masterclass a Certificate of Completion will be provided.

Who Teaches the Masterclass?

Jess Hayden: BA, MSc
Jess is an organisational psychologist who works with clients who are trying to break boundaries. Jess helps prepare leaders and teams to withstand challenging situations at work and find their optimum performance environment using tools and evidence from emotional intelligence, decision-making and innovation research.

Lucy McKenna: BA, MA
Lucy is a learning designer, facilitator and coach, with a focus on innovation and change. Lucy has extensive experience designing impactful programmes that take individuals and teams on a journey from reflection to action. Drawing on research and tools from coaching and design she facilitates leaders to push outside their comfort zone and tackle challenges in innovative and creative ways.

Time, Date, and Place

The taster session is delivered as a one-hour online webinar, while the masterclass is delivered over three hours in a live webinar. Attendees should have a computer with microphone and video capability, and are expected to participate in these interactive sessions.

Course Fees

For more information, contact the Tangent team at tangentcourses@tcd.ie


This masterclass is also delivered as part of our eight-week Creating a Culture for Strategic Innovation programme. 

To register for this course, please contact Tangent at: 


Get in Touch

Register Your Interest

Register your interest at Trinity College Dublin, the University of Dublin.

As Ireland’s leading university, we offer a wide range of postgraduate programmes at masters, diploma and certificate level.

Trinity is an international university steeped in history, with a reputation for excellence in education, research and innovation.

Register Your Interest