Frequently Asked Questions

Undergraduate Students

Monday - Thursday: 9.00am - 5.30pm
Friday: 9.00am - 5.00pm

Should you be absent for medical reasons please provide a copy of your medical certificate to both your course Executive Officer and your College Tutor. Please submit your medical certificate within 3 days of the missed period.

If you have successfully completed 3 years of the programme you are eligible to receive the award of Ordinary B.A.
In order to receive the award of Ordinary B.A you must apply via your College Tutor. If you are a past student or do not have a College Tutor you can apply through the Senior Tutors Office via this link:

Should you wish to request an extension on your assignment deadline you can make your application via your College Tutor.

You should expect to receive your assessment results usually within 20 working days of the assessment. Feedback on your assessment is available via your Blackboard submission once results have been published. Learning from coursework & examination feedback is seen as an important part of a student’s ongoing academic, professional and personal development. As such, you are advised to incorporate this feedback into your continuing development throughout the course.

Please note all results published throughout the year are provisional until ratified at the Court of Examiners.

If you are experiencing problems or are unable to access your TCD email account please contact IT Services, their contact details are as follows;

You can contact the IT Service Desk by any of the following methods:

  • E-mail: (please ensure you fill in the 'Subject' field)
  • Phone: ext. 2000 (+353 1 896 2000), during working hours
  • Walk-in: to the IT Service Desk in Áras An Phiarsaigh, during working hours
  • Web Portal:

Note that queries relating to the SITS service should be directed to

Web and email queries can be submitted at any time but will be replied to only within normal phones hours, or the following working day if sent outside of normal hours.

Walk-In service, deliveries & collections
Monday - Thursday: 9am - 5.30pm
Friday: 9am - 5pm
Queries at the walk-in service are dealt in strict rotation; take a ticket from the dispenser in the Áras an Phiarsaigh (AAP) lobby and wait in the lobby until your number is displayed on the screens overhead.
A link to a map of the TCD main campus can be found below;

Please note that all technical or support queries should be addressed only to the IT Services Helpdesk, and be aware of the Helpdesk opening hours when attempting to contact IT Services.

Should you wish to take a year out from the programme (go Off Books) or withdraw from the programme, you should contact your College Tutor in the first instance.

The College and School offer a wide range of support for its students:

Sources of Support and Help in College

Student Counselling Service – 199 - 200 Pearse Street, Tel: 896 1407, or email: Emergency appointments are available. (Entrance to the Service via College Campus adjacent to the Creche). This service is confidential and free to students.
Chaplains – House 27, Paddy Gleeson and Peter Sexton: 896 1260, Darren McCallig : 896 1402 ; Julian Hamilton : 896 1901 - The Chaplains run a Bereavement Support Group for those who have experienced loss (please contact the Chaplains). The Chaplains will also help you make contact with other religious communities in Dublin.
College Health Service – House 47 (beside the rugby pitch), Tel: 896 1556. Appointments may be made in person or by telephone. This service is free to most students.
College Tutors and Senior Tutor’s Office, House 27. Tel: 896 2551. You can find your tutor's name and contact number on the Student Information System:  Niteline - A confidential help-line for students run by students is available during term-time, by telephone between 9pm and 2.30am from Thursday to Sunday at 1800 793 793.
Student 2 Student - A group of Trinity students trained in listening and support skills who are available for face-to-face supportive chats. Confidential, free, and flexible. Email:, phone: 896 2438.

Please contact the Academic Registry directly regarding entry criteria and application queries.
The Academic Registry
Biotechnology Building
Trinity College
Dublin 2
Telephone: +353 1 896 4500

Please contact the Admissions Office regarding Mature and Advanced entry criteria:  Please also refer to the Mature Student Office website for useful information.
The Academic Registry
Biotechnology Building
Trinity College
Dublin 2
Telephone: +353 1 896 4500

Questions regarding the vaccinations required should be forwarded to the School Allocations Department. 01 896 2692

Please contact the Academic Registry, Telephone +353 1 896 4500

Please email the Undergraduate Team on the relevant email address listed below to make your request:

When you receive your course offer you are asked to choose your preferred hospital, hospital places are given on a first come first serve basis.

Clinical skills training begin within the first semester of your Junior Freshman (1st Year). Mop up sessions are also available to students, at their own expense, who are unable to make the scheduled sessions.

There are a number of prizes available to School of Nursing and Midwifery students: details of these prizes can be found on page 29 of the Undergraduate Course Handbook

You can view your results on the MyTCD Portal, via the Academic History option.

Phone: (01) 416 2200 / 2201 / 2202
Postal Address:
Centre for Learning and Development,
Trinity Centre,
St. James’s Hospital,
Dublin 8.

Your exam timetable will be published on your portal

Information on commencement/graduation is available from the Academic Registry

No, Trinity has a very strict policy on this and cannot accept any application past the 12 noon deadline (Irish time) on the closing date.