Applications and Admissions

The Applications and Admissions team provides information about admissions requirements and administrates applications to undergraduate and postgraduate courses for students.

We can help with:

• Undergraduate and Postgraduate Admissions

• Garda Vetting

• Erasmus

• Study Abroad Applications

• Entrance Exhibition Awards

• Visiting Student Module Enrolment

Assessment and Progression

We administer university examinations at semester, reassessment and Foundation Scholarship examinations. We organise examination venues, invigilation, the distribution of examination papers, the procurement of materials and supplies, and so on. We also process certain calendar prizes and provide support to School/Course offices across College in progressing students.

We can help with:

• Foundation and non-foundation scholarships

• Past examination papers

• Examination venues

• Reassessment

• Invigilation

• Progression support

• Prizes and awards

Change and Transformation

The Change and Transformation team currently comprises two units:

Online Module Enrolment (OME)

We can help with:

• Online Module Enrolment related queries

Process Improvements

We are responsible for delivering key enhancements to Academic Registry business processes and systems to gain efficiency and to ensure they are sustainable and fit for purpose.

We can help with:

• Identification of process and system improvements
• Optimisation of business processes
• Process Design and re-design
• Business and Systems Analysis
• End-to-end documentation of “as-is” and “to-be” business processes

Graduation and Research

The Graduation and Research team manages the progression of research students in conjunction with the Graduate Studies Office. Our team also schedules and organises your commencement ceremony, from invitation to the day itself.

We can help with:

• Research examination thesis submission for examination
• Research examination
• Results letters
• Approval by Council
• Replacement parchments
• Degree and Diploma Graduation Schedule (undergraduate and postgraduate)
• Degree and Diploma Graduation Ceremonies
• Degree and Diploma Academic Dress
• Seating and additional requirements

Records and Case Management

From time to time, difficulties may occur which affect your ability to continue your studies or to sit examinations. This can disrupt normal academic progression. The Records and Case Management team can discuss your options with you.

We can help with:

• Absence/Deferral from Exams

• Going off-books and re-admission

• Withdrawal

• Repeating a year

• Fitness of Practice

Student Finance

Financial Operations

The Student Finance team is devoted to providing current and incoming students with information about fees and education grants at Trinity.

We can help with:

• SUSI/Grants

• Refunds

• Applications Fees (EU/Non EU)

• Federal Aid

• The Higher Education Authority Free Fees Initiative

Financial Management

Our highly trained Financial Management team plays a very important role for both incoming and current students.

We can help with:

• Invoices

• Billing

• Audit Reports

Service

Service Desk

Our Service Desk provides face-to-face assistance for students and staff with queries ranging from admissions to graduation and everything in between. Here, you will find dedicated student advisors offering a triage service, answering many practical questions quickly and efficiently.

We can help with:

• Documents and Forms

• ID cards

• Student advice

• Transcripts

• Thesis submissions

• Registration

Communications, Human Resources and Administration

Our communications team is responsible for maintaining our social media channels and website, making sure you get the correct information you need.

Business Support and Planning

Business Support and Planning comprises two teams Data Systems Management and Reporting and our Continuous improvement and Project Management. The team is responsible for controlling, maintaining and monitoring data throughout the college, and identifying areas around the Academic Registry which can be improved and enhanced. Using a combination of research and hard work, they help develop all areas of the office, making sure it is a dynamic and agile environment for staff and students.

Staff Contacts

Name	Position	Email
Ronan Hodson	Head of Admissions	Ronan.Hodson@tcd.ie
Peter Hynes	Head of Business and Support Planning	HYNESPE@tcd.ie
Lee Annett	Data, Systems, Management and Reporting Lead	ANNETTLL@tcd.ie
Gillian Fitzpatrick	Continuous Improvement & Project Managment Lead	ANNETTLL@tcd.ie
Bernadette Hogan	Head of Assessment and Progression	hoganb3@tcd.ie
Karen Bebbington	Head of Operations	KBEBBING@tcd.ie
Dermot Cronin	Change & Transformation Project Lead - OME	CRONINDE@tcd.ie
Ambhalika Sounderraj	Change & Transformation Project Lead - Process Improvements	SOUNDERA@tcd.ie
Lorraine Norton	Head of Graduation and Research	NORTONL@tcd.ie
Iwona Brozynska	Student Record & Case Management Lead	BROZYNSI@tcd.ie
Laura Hill	Head of Student Finanace	LAHILL@tcd.ie
Gavin Rice	Student Finance Manager/Deputy Head of Student Finance	LAHILL@tcd.ie
Sarah Dunne	Financial Operations Manager/Business Analyst	LAHILL@tcd.ie
Patricia Barry	Head of Service	Patricia.Barry@tcd.ie
Stephanie Farrell	Service Desk Lead	stfarrel@tcd.ie
Luke Fitzgerald	Communication, HR & Admin Lead	LUFITZGE@tcd.ie