Siteimprove Website Governance Tool

Siteimprove is an all-in-one platform we use to check the website for errors, and improve Quality Assurance, SEO, and Accessibility.

logoWeb Authors who are actively working with us can access this tool to help them deliver an engaging, compliant, and optimized digital experience to their audience.

Contact Anna Sweeney - Digital Content Officer, to gain access to this tool.

Digital Certainty Index

When you first login to the tool you will see a Dashboard with 4 scores displayed. The first is the DCI Index. The DCI Score is calculated based on a website's performance across three categories: Quality Assurance, SEO, and Accessibility.

Learn more about the DCI Index.

Where should I begin?

We recommend improving your overall DCI score by focussing on the Quality Assurance section first. By fixing your broken links and misspellings, you can dramatically improve the quality assurance score and enhance the user experience of your site.

This is an ongoing process, as links become broken all the time, and Web Authors are frequently updating content that needs to be checked for spelling errors. You should aim keep to keep your Quality Assurance score above 90. If it dips below this, take a look at your QA dashboard to see what needs to be fixed.

Once you receive a login, you can find FAQs and Guides on the Siteimprove website to help you navigate the dashboard and keep on top of this. To get the most out of using this tool, we'd also recommend taking the short 60 minute course, following the in app tutorials, and participating in a live webinar, all linked below.

Quality Assurance Score

This score reflects a website’s credibility and trustworthiness regarding its user-facing characteristics. Your website's Quality Assurance Score is determined by its performance in four subcategories: Content Quality, Content Freshness, User Experience, and Security.

Your score is low if you have broken links and misspellings, content that hasn't been updated frequently and links to external sites that Google has identified as untrustworthy.

Learn more about the Quality Assurance Score.

Accessibility Score

This score is a measure of how well a website tests against web accessibility standards set out in WCAG (Web Content Accessibility Guidelines) 2.0. Your website's Accessibility Score is determined by the number of success criteria a site fulfils under the three WCAG conformance levels (A, AA, AAA).

Learn more about the Accessibility Score.

SEO Score

This score is a measure of how well the user-facing and technical aspects of a site contribute to search engine optimization, and ultimately, higher rankings and organic traffic. Web Authors should focus on the content category of this module, to help increase their SEO score.

Learn more about the SEO Score.