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COVID-19 (Coronavirus)

Teaching for current undergraduate students and NEW postgraduate students will begin on 28 September. Teaching for NEW undergraduate students now due to begin on 5 October .  
Postgraduate and Undergraduate Visiting and Erasmus Orientation will take place from 21 September and Undergraduate Orientation for new first years will take place from 28 September.  

Countdown to the September 28 with the clock below.

 

Last updated at 14:00 on 25 September 2020

Key Updates

Update in relation to the COVID-19 situation and Trinity College Dublin.

18 September - The University has introduced new measures in Trinity following the Government’s decision to move Dublin to Level 3 of the Framework of Restrictive Measures in Response to COVID-19. In the context of moving to Level 3, the Minister for Further and Higher Education, Research, Innovation and Science has asked the Dublin universities to reduce student numbers on campus for the coming weeks as part of a wider plan to reduce the number of Covid-19 cases in the capital.

The government has confirmed that higher education is a priority. Trinity will welcome new and returning students to commence learning according to the timetables provided earlier this week. However, following new government guidelines that only teaching which cannot readily be delivered online should be delivered in person, we will have to transfer some teaching that had been planned for in person to online.

In person teaching in the Faculty of Health Sciences and in the Faculty of Engineering, Mathematics and Science will continue as planned either because it is laboratory, practical or other teaching requiring physical presence or because it is required for professional accreditation. Trinity had always planned this approach to teaching in these faculties.

However, if your course is in the Faculty of Arts, Humanities and Social Sciences some of the timetabled in person teaching will need to be moved online until the present restrictions are lifted. Your School or Course Office will be in contact with you with further details next week. It is important to say that not all teaching will move online because some of it may be deemed to be essential for in person delivery by the academics involved in teaching the course, or by accrediting bodies. Furthermore the timetables will not change because teaching will just switch from in person to online.

It is important to stress that:
•        All research activity will continue.
•        All lab-based work and practicals will take place.
•        The Libraries will remain open. The library will post more information about this on its website.
•        We will have some in person events to welcome to new students to College but more limited than previously envisaged.
•        The Buttery will remain open to offer a takeaway service.
•        Travel to/from the university by public transport is permitted for education and teaching purposes.

Trinity will also take further measures to reduce risks of virus transmission on campus. These include the suspension of extracurricular activities that require physical gathering for the present time, the creation of some one-way pedestrian routes in the campus so that contact can be avoided, and only coming on campus if you have face-to-face teaching activities.

Staff members approved by their Head/Manager to return to work on campus need to complete a general induction programme and should refer to an access check list. Please see here for more information.  To view the phased reopening plans (local access) please see here.

Read an overview on the many ways Trinity researchers and other staff are responding to Covid-19.

Watch our ‘Working towards a safe reopening in September’ video series here

FAQS

How does Level 3 of the Living with COVID-19 affect Student Society activity?

  • Indoor or outdoor events or gatherings are not permitted. The exception to this is activity under Trinity Sports – see below under ‘Sport Activity’.
  • This year’s events for Freshers’ week for student societies will take place online. Students can virtually visit society stalls, sign-up and view a full calendar of events at the Online Society Fair from 28 September – 2 October. To find out more, please visit here trinitysocieties.ie/join.
  • Societies are not permitted to run off campus events of any kind during Level 3.
  • Society Rooms will be accessible to Society Chairs/Committee members on a request basis via info@csc.tcd.ie, in line with maximum occupancy set by the College. Otherwise, use of society rooms is prohibited.

How does Level 3 of the Living with COVID-19 plan affect Sport activity?

  • Individuals can continue to exercise and train in all Trinity Sport’s facilities including Trinity Sport Centre, Santry Sports Grounds, Iveagh Sports Grounds and Islandbridge Boathouse. All group fitness classes will be available online via the Trinity Sport app.
  • Groups of up to 15 can exercise, train and play recreational activities outdoors providing there is no contact. For example, clubs or groups of students can get together outdoors to do activities such as bootcamp, hiking, canoeing, running, fitness trail, soccer, etc providing no more than 15 people are involved and they have no physical contact.
  • Exemptions: The following Trinity teams, who compete at high levels in their sport, have been granted Government exemption from level 3 restrictions and can train and compete with appropriate Covid-19 protocols in place. Fixtures that are scheduled to take place on and off campus will go ahead but without spectators.
    • Trinity Meteors – Women’s Basketball
    • Men’s 1st Rugby team
    • Women’s 1st and Men’s 1st Hockey teams
    • Women’s 1st Volleyball team
  • Trinity Clubs are not permitted to hold any other congregations on or off campus and must not, so long as Level 3 continues, congregate before or after training sessions or competitive fixtures.

As part of the Healthy Trinity initiative we encourage our community to be as physically active as possible. The effort made by everyone in acting responsibly to keep Trinity open and safe is much appreciated.

Is Trinity operating as normal?

The university is presently preparing for the new term which begins on September 28th. At present, the campus is only open to researchers who have permission to be on campus, members of staff preparing for the reopening of college, and students who are revising for exams or who need to complete dissertations. Residents are also allowed on campus. Access during office hours is limited to the entrances at Lincoln Gate, Nassau Street and Science Gallery Dublin on Pearse Street. Please use Front Gate for out of hours access.

When can Trinity researchers return to work on campus?

Trinity has developed these guidelines for coming back on campus for research activities. There are a number of key points that need to be made:

  1. It will not be possible to come back on campus for research purposes without there being a plan in place.
  2. That plan needs to be put in place at the School/TRI/Unit level rather than at the level of the individual PI or researcher.
  3. Full details of what is involved in developing a plan and the sign-off process can be found here.
  4. The work involved in planning is detailed and will take some time. The Covid-19 situation is complex and the safety and wellbeing of our community is paramount.
  5. We will be holding some workshops to share best practice and details of these will be posted here.
  6. As soon as the plan for a TRI/School/Unit is signed off, the prioritised access can commence.

The reality of our current situation is that when the protocols set out by Government are followed, and proper social distancing is maintained, the numbers that can be accommodated on campus are low, even when rotas are taken into account. For example, we may only be able to support 20% capacity or less in many areas. The prioritisation that will be done at School/TRI/Unit level will need to take this - and also the wider constraints on supports and services - into account.

More information can be found here.

Can the public access the campus at all?

No. At present access is limited to students and staff and outside contractors helping to prepare for the reopening of college.

Can the public visit the Book of Kells?

The Book of Kells and Old Library Exhibition is closed in response to the most recent government advice on limiting the spread of COVID 19.

While the Book of Kells team was truly excited to welcome the public once again following lockdown, the welfare of our visitors, students and colleagues remains our one priority. We look forward to welcoming you to the exhibition when it is safe to do so.

For refund information, please contact bookofkells@tcd.ie. Additional information can be found here

What is Trinity doing to help the fight against COVID-19?

Many staff are involved in research and on the frontlines. See more here: https://www.tcd.ie/research/researchmatters/covid-19.php

Can I access the libraries?

The Library remains open to all registered Trinity staff and students, continuing the current opening hours as follows to Sunday 11th October;

Library Reading Room opening hours

  • The Berkeley, Lecky, Ussher, and Hamilton libraries are open Monday to Friday 09:00-17:00 (counter hours 10:00-16:00)
  • The John Stearne Medical library is open Monday to Friday 09:00-16:00 (counter hours 09:00-16:00)
  • The Joint Research Collections Reading Room in the Old Library is open Monday, Thursday and Friday 10.30-15.30 (by appointment)
  • For further details please see our Library website

    1937 Postgraduate Reading Room reopening

  • The 1937 Postgraduate Reading Room will reopen on Monday 28th September
  • Opening hours Monday to Sunday 08.00-20.00
  • Please note that face coverings are mandatory in the Library at all times along with all other COVID-19 health and safety protocols, including two metre social distancing and a ‘keep right’ policy in all spaces.

    New Booking System

    The Library will launch a new booking system for the modern libraries (Berkeley, Lecky, Ussher, Hamilton, Stearne and 1937) on the Library website on Wednesday 30th September. From this date, readers can start booking slots for Monday 5th October onwards. Once this system is in place, readers will need to book in advance for access to Library spaces. Capacity limits will be set for each building in line with COVID guidelines and the booking system will be linked to our 3D Maps to help readers find their seats.

    Please also check out a range of new services introduced in the Library, including the Online "chat with us" service and the Scan on demand service.

    Student FAQs

    For a quick overview on keeping safe during COVID-19 when you return to campus, please click here.

    Returning to campus

    When will teaching start?

    For Semester 1, classes start on Monday 28 September and finish on Friday 18 December with Study Week running from 9-13 November. Teaching for Freshers will begin on 5 October. The vast majority of postgraduate courses are also due to start on 28 September. A very small number of professional courses will have different start dates and students on these courses will be advised separately. Semester 2 will start on Monday 1 February and finish Friday 23 April. Study Week will be from 15-19 March.

    How do I access campus with COVID-19 restrictions?

    Entry is via three gates, the Nassau Street Entrance, the Science Gallery Gate and Lincoln Place Gate. You will need your student ID card so you can swipe in on arrival and swipe out on departure. Free individual hand sanitizer bottles are being distributed at each entrance and there are refill stations throughout the campus for staff and students.

    How will classes take place?

    Semester 1 will follow a hybrid model which combines online and face to face elements such as offering online lectures for larger class groupings and face-to-face seminars, tutorials and laboratory classes for smaller groups. As much face-to-face teaching and learning as possible will be provided under prevailing health and safety requirements. A decision on the second semester will be taken closer to the time.

    Where can I find out more on the blended teaching format?

    A Resumption of Teaching Working Group is currently working out different scenarios of how to deliver this hybrid teaching format depending on what social distancing protocols will be in force at the time. This will include scenarios for fully online delivery in the case of a second wave of COVID-19 resulting in another lockdown.

    When are exams?

    Semester 1 assessment will now take place during the week starting 11 January 2021 instead of before Christmas. There is a possibility that these assessments may run for a second week in parallel to the Scholarship examinations. Assessment for Semester 2 will take place in the week commencing 10 May.

    What will be the format for exams?

    Semester 1 assessments will predominately be online apart from a very small number of exceptions determined by the Senior Lecturer/Dean of Undergraduate Studies or Dean of Graduate Studies.

     

    What do the government restrictions under Level 3 mean for societies?

    All society activities (both on and off campus) must move online. There will be no physical presence on campus during Freshers Week or in the coming weeks up until at least Friday, 9th October when the current government restrictions are to be reviewed. If you have any questions about societies, please email the Central Societies Committee here.

    When is Orientation Week?

    Postgraduate and Undergraduate Visiting and Erasmus Orientation will take place from 21 September and Undergraduate Orientation for new first years will take place from 28 September. This will include some online introductory sessions on the use of the digital/online teaching and learning environment on platforms such as Blackboard, Panopto and Articulate and it is hoped to also have elements of face-to-face activity dependent on government social distancing protocols at the time.

    International Students

    I received an URGENT email from Academic Registry or Global Relations week ending 07 August 2020 – what do I do now?

    All students MUST complete the form. The reason for asking that this form be completed within such a limited timeframe is to be able to adhere to a government directive and establish how many students need to be looked after in relation to (a) safe arrival into the country and provision of the greet and transport package which includes transport to your accommodation (Trinity secured, supervised or otherwise) and (b) planning accommodation for those that will need to restrict movement for 14 days, if they have not already secured their own accommodation (non-Green countries).

    Why do I need to complete the form?

    This form MUST be completed to adhere to a government directive and establish how many students need to be looked after in relation to (a) safe arrival into the country and provision of the greet and transport package which includes transport to your accommodation (Trinity secured, supervised or otherwise) and (b) planning accommodation for those that will need to restrict movement for 14 days, if they have not already secured their own accommodation (non-Green countries).

    I received the incorrect link (I’m a PG student and received the UG form) do I have to complete it?

    Please complete the form sent by Academic Registry with Global Relations on the subject header sent to you either Thursday 6 August or Friday 7 August. If you are not sure, please choose the link that best describes your current status.

    Forms links:

    New Undergraduates Form

    New Postgraduates Form

    All Continuing Students coming into Ireland

    CAO Students

    New Erasmus Students

    New Visiting Students

    I already have somewhere to stay in Dublin (Airbnb, friend’s or family house etc), do I need to fill this out?

    Yes. If you are travelling to Ireland for the coming Semester, you need to complete the form. It should be reiterated that the Irish Government requests that all new arrivals to Ireland (other than those coming from the countries on the green list) must restrict their movements for 14 days. This means staying at home, and only going out for exercise. Please read the information contained in the link https://www2.hse.ie/conditions/coronavirus/travel.html. By confirming in the form, that you will be able to restrict movement, you are confirming that you will be able to meet this obligation.

    I’ve arranged another place to stay outside of Dublin. Can I change my mind and stay at Trinity accommodation? What do I?

    If you have already secured accommodation and can confirm that you have restricted movement, we would recommend that you please stay in this accommodation. You will still need to complete the form and tick yes if you can confirm that you can restrict movement in this accommodation for the 14 day duration.

    My visa hasn’t been approved yet. Will TCD organise accommodation for my 14 days of restricted movement if I arrive after 7th September?

    Trinity will source accommodation for you if you are unable to. Please ensure you keep us advised of progress on your visa application.

    Who has responsibility to complete the visa process prior to flight leaving?

    It is the responsibility of the student to apply for the visa and to follow the necessary processes. Should you have any queries, please don’t hesitate to reach out and contact us at international@tcd.ie and we will support you as much as possible.

    I’m already in Dublin, do I need to fill out the form?

    If you have already arrived in Ireland and completed your 14 days of restricted movement, and will not be leaving before the Semester begins, please proceed to complete the form. This information is required so that we have a record of each student.

    I’m a PG student, will Trinity provide me with housing and groceries for 14 days?

    If you are arriving into Ireland, we have committed to ensuring all such students can be accommodated in university or university secured and supervised accommodation for this time if accommodation has not already been secured. Please complete the necessary details on the form.

    We will ensure that all supports such as meals are in place for students in university secured and supervised accommodation so that students can restrict movement as required. There will be a cost associated with this service.

    Is there transport available from the airport if I’m not staying at Trinity’s accommodation

    We are planning to provide a Greet and Transport service for all arriving international students arriving into Ireland. More details will be provided as soon as possible. We will also organise transport from the airport for all students arriving into Dublin airport. This service is expected to be provided over a 6 week period from 20 August – 23 September. Further details will follow.

    Is there a separate meet and greet service at the airport for PG students?

    As per the letter, we will organise a meet and greet service at the airports and this will be for all students. We will also organise transport from the airport for all students arriving into Dublin airport. We have been advised that this service will be provided over a 6 week period from 20 August – 23 September. Further details will follow.

    I applied for TCD accommodation but I’m still waiting their approval. What to do in this case?

    All those who have applied for rooms on Campus or at Trinity Hall have been informed of the outcome of their application. Those who have put themselves on the waiting list will be contacted if a room becomes available.

    I have been offered and accepted a room at Trinity Hall or on Campus. Is there anything else I need to do?

    Yes. If you are arriving to complete your 14-day restricted movement period in your Trinity accommodation you MUST apply for “Early Arrival” status as set out in your offer letter as soon as possible. In addition, you MUST order your bedroom and kitchen pack.

    Are there any further details in relation to the flights to Delhi and Beijing previously mentioned?

    The charter flights from China and India to Ireland which had been planned by the Consortium of Irish Higher Education Universities and Institutes will not be going ahead due to regulatory / approval challenges in the context of the current COVID-19 pandemic.

    We hope you will be able to make alternative travel arrangements and we look forward to welcoming you to our university in the coming weeks. A Greet and Transfer service has been arranged at Dublin Airport for all incoming international students. All students will be welcomed at the airport and transferred to their accommodation in Dublin or elsewhere in the country. This is a free service that is being funded by the Irish government. Please note that all incoming students, as is the case for other travellers into Ireland, are required to restrict their movements for 14 days post arrival. Further information will issue in the coming week in relation to arrangements once you arrive in Ireland.

    We look forward to welcoming you to the Trinity community. The situation with Covid-19 continues to evolve constantly. We will continue to update you by email but please also check our social media channels and www.tcd.ie/about/coronavirus/ for the latest information and Frequently Asked Questions.

    I am an international student. Is the Global Room still operating?

    Yes, the Global Room will continue to provide specialist information and support to international students on a wide range of issues, including immigration. Email tcdglobalroom@tcd.ie.

    Erasmus and exchanges

    Will my Erasmus exchange go ahead next year?

    The decision has been made, to continue to offer, where possible, Erasmus exchanges to students in Semester 1 of the next academic year. Decisions about Semester 2 will be made in September.

    All Erasmus exchanges will be voluntary for the forthcoming year. This means that Erasmus exchanges in which the Junior Sophister year abroad is part of an integrated programme will not be mandatory (including those on programmes involving Russian and/or Middle Eastern Languages) in Semester 1 and that all requirements of the programme will be available in Trinity. Students who wish to undertake an Erasmus exchange may do so as long as the host university is accepting inbound students, ideally providing in-person teaching, and it is safe to do so. We would however discourage students from proceeding on an exchange in a University that is planning wholly online learning.

    Students who decide to go on an Erasmus exchange need to make an informed decision and be aware of the following:

    • Students who opt to proceed with their planned exchange but experience difficulties there should note that they will be able to reintegrate into their programme in Trinity as long as they return before the end of week four of our Semester 1. Beyond that cut-off point, students who withdraw from their exchange will lose the semester. This will result in them having to do the year in full the following year.
    • Requests to go off-books in the hope of deferring an exchange for a year will be managed by the Senior Lecturer’s Office, but priority in allocating exchange places next year will be given to students who are a part of that year’s regular cohort of students who are currently in the year below.

    We ask students to check this website on a regular basis as key updates will be posted here, as well as to continue to monitor their Trinity emails daily as detailed information will be sent directly to the relevant students. We also ask students to continue to monitor communications from partner universities and the DFA website for updates on travel restrictions.

    As is the case every year, we advise all Trinity students travelling abroad on student placements or exchanges to procure travel insurance. (https://www.tcd.ie/estatesandfacilities/shared-admin-and-support/insurance/)

    I am nominated to join an exchange programme overseas in the academic year 2020/21. How will COVID-19 affect the exchange programme?

    As the situation unfolds and develops, different universities will have different responses. Some partners may opt to cancel their exchange programme entirely, some partners may cancel Semester 1 exchanges, others may offer online learning either partially or for the full semester/year. The situation is fluid and continues to develop. The Global Relations Office is in touch with all of Trinity’s partners worldwide, working closely with them to establish an approach that prioritises the safety and wellbeing of all students and staff.

    Trinity’s Global Relations Office or the partner university itself will notify the relevant student cohort as soon as there are any updates on their policies and procedures regarding exchange programmes.

    We ask students to check this website on a regular basis as key updates will be posted here, as well as to continue to monitor their Trinity emails daily as detailed information will be sent directly to the relevant students. We also ask students to continue to monitor the DFA website for updates on travel restrictions (https://www.dfa.ie/travel/travel-advice/). At this time, we advise students against making any financial commitment towards their semester overseas, including where possible, accommodation and flights.

    As is the case every year, we advise all Trinity students travelling abroad on student placements or exchanges to procure travel insurance. (https://www.tcd.ie/estatesandfacilities/shared-admin-and-support/insurance/)

    Library

    How do I return books to the Library?

    There are three options for returning books, depending on your circumstances:

    1. If you are a continuing student and don't need to urgently return your books, please feel free to hold on to them for the time being. Due dates for all current loans have been extended to the 11 September 2020 (this date may be further extended if necessary). No fines will accrue during this period.
    2. If you are a final year student (undergraduate or postgraduate), and you are not in a position to drop by the main campus, you can avail of our free postal return scheme, which we provide in collaboration with An Post. For further details, and to place requests, please follow this link.
    3. If you are in a position to travel to the city centre, the Library will be running a book return and 'click & collect' service via Goldsmith Hall, as follows:
      • Mondays: 12 noon - 2pm
      • Wednesdays: 12 noon - 2pm
      • Fridays: 12 noon - 2pm

      Please do *not* attempt to return books outside of the above slots. All returned books will be quarantined for 72 hours and then discharged from borrowers' accounts. Any updates to the above options will be posted here. If you have any questions, please feel free to contact us: library@tcd.ie

    Fees

    Will there be a reduction in fees for the upcoming year because certain teaching will be online?

    For the upcoming academic year of 2020/2021, we are preparing to have face-to-face teaching for all students as far as is compatible with the prevailing social distancing guidelines at the time. Where it is not possible to facilitate face to face learning, due to social distancing requirements and public health advice, a hybrid approach will be taken to providing teaching and learning. This will be facilitated through online lecturers, online tutorials/seminars, online assessments and online graduation ceremonies. On that basis, there will be no reduction of tuition fees for 2020/2021.

    As academic provision is proceeding for the academic year 2020/2021, albeit via alternative arrangements including hybrid teaching and learning, payments of fees will be required as normal in accordance with Regulations set out in the Chapter on College Charges of Part II of the Calendar of Trinity College Dublin, the University of Dublin.

    If the University has to move to full online teaching and learning will I be entitled to a refund of fees?

    If in accordance with public health advice a move to full online teaching and learning is required academic provision will proceed for the academic year 2020/2021. Such teaching will be via alternative arrangements including online teaching and learning and payments of fees will be required as normal in accordance with Regulations set out in the Chapter on College Charges of Part II of the Calendar of Trinity College Dublin, the University of Dublin.

    In accordance with Regulation 19 of the Chapter on College Charges of Part II of the Calendar of Trinity College Dublin, the Board accepts no obligation to refund any fee, or any part of any fee, paid in respect of any exercise to be performed in the University. Refunds may only be made in the current academic year in accordance with Regulations 20 and 21 of the Chapter on College Charges of Part II of the Calendar of Trinity College Dublin.

    Are Application Fees refundable?

    All applicants who apply for direct entry to the College (i.e. not through the Central Applications Office) must pay a non-returnable application fee of €55 per course application. Application fees are non-refundable in accordance with Regulation 11 of the Chapter on College Charges of Part II of the Calendar of Trinity College Dublin.

    Are Deposit fees refundable?

    Normally, any deposit paid is non-refundable and non-transferable. If you decide to defer, your deposit will be retained to reserve your place for the following year.

    However, for academic year 2020/21 only, deposit refunds are available to any applicant who withdraws their application due to being affected by the Coronavirus.

    Is the Student Levies and Charges (SLC) Fee payable for 2020/2021?

    The SLC fee for 2020/2021 is payable in accordance with Regulation 15 of the Chapter on College Charges of Part II of the Calendar of Trinity College Dublin, the University of Dublin.

    The SLC Fee consists of the below charges and levies:

    1. Sports Centre charge. The sports charge is a development charge not an access/membership charge. As per the sport charge student referendum agreement, the only waivers in respect of the sports centre charge are for students of financial hardship and such waivers must be approved via the Senior Tutor’s Office.
    2. Student space levy: Subject to public health advice, including social distancing requirements, the University will aim to make available student space areas to students. Students will be required to adhere to public health advice while using student spaces.
    3. Graduation fee: the graduation fee covers the cost of printing and issuing of parchments. Qualifications (ie, Degrees, Diplomas and Certificates) will be awardedwhere a student is eligible to proceed with conferral. Furthermore, the graduation fee covers the cost of holding the graduation ceremony. Costs are still being incurred to carry out the graduation ceremonies and stream such ceremonies online. Regulations 89 and 90 of Part II of the Calendar of Trinity College Dublin provides the graduation fee is fully refundable to all students who become ineligible to proceed with conferral.
    4. U.S.I membership fee (optional): This is an optional fee for U.S.I membership.

    Supports and counselling services

    I am a current Trinity student. Where can I get support during this time?

    You can find support from your Tutor or Senior Tutor’s office at senior.tutor@tcd.ie. Student Counselling is available at student-counselling@tcd.ie while the Chaplains are available at chaplain@tcd.ie

    Find information regarding student supports and services.

    The Library’s Teaching and Research Support team is available online. They’ve listed a number of supports.

    Are Trinity Student Counselling and Student Learning Development Services still available while the College is closed?

    Yes, these services remain available to students for:

    • Telephone counselling/learning support appointments
    • Telephone consultations for students in distress
    • Online support via our SilverCloud programmes.
    • Students who are currently using SCS and SLD will receive telephone calls from their counsellors at the time of their scheduled appointments. More information on counselling services.

    Is the Disability Service still available while the campus is closed?

    The Disability Service Team is working remotely to support students during the COVID-19 closure. The Team will continue to offer student appointments via Microsoft Teams/Skype, phone or email. Bookings can be made with Disability Officers and Occupational Therapists as normal. Staff contact details and booking links are available on the Disability Service Contact page. In addition we have added Inclusive Online Teaching and Learning Resources These pages are designed to help you locate resources and guidance to support you during the period where teaching, learning and assessment will be conducted remotely.

    Is the College Health Service still available while the College is closed?

    Face to face consultations are available if the Doctor determines one is necessary following a telephone consultation. Advice will be provided by phone by the GP on duty at College Health, during the following times:

    Monday to Friday excluding Bank Holidays between the following hours: 9.30-12.00pm and 2-4pm Call: (01 896 1591 or 01 896 1556)

    Please note that appointments or consultations cannot be facilitated by sending an email to College Health, you must call the service directly during the above hours.

    Patients with pre-booked appointments:

    Patients with pre-booked appointments will be contacted by telephone by the doctor with whom they have already made an appointment, on, or before the date of the booked appointment. This doctor will make every effort to provide or advise on appropriate ongoing care to include consideration of prescription needs. Please note that the phone call may not come from the usual TCD number and may be from a withheld number. If you will have enough medication until this appointment date, there will be no need to call in advance as this phone call will deal with prescriptions if needed.

    It is important that your phone line is kept open for this call on the day of your booked appointment. We advise that you are available on your phone from 9am as the call may not come at the specifically booked appointment time.

    Phlebotomy Services

    We are unable to a provide phlebotomy services. This means that booked blood tests cannot take place.

    In an Emergency

    In the event of a medical emergency or if you require urgent care, please contact a GP in the community or your local emergency department.

    What about help with IT?

    Advice on remote learning.

    IT services have also provided a new way to chat with them for assistance via webchat. See all the ways to contact them.

    I have an immigration-related query, where do I find out more information?

    If you are a current student, please click here.

    Prospective students

    Where can I find a quick overview of admission and student support information for 2020/21?

    To find out more about your health and wellbeing, student accommodation, visas, academic support, peer to peer advice, student counselling and more, please click here If you have a specific question, please email academic.registry@tcd.ie and international@tcd.ie. Many detailed questions are also answered at https://www.tcd.ie/study/FAQ/

    I received an URGENT email from Academic Registry or Global Relations week ending 07 August 2020 – what do I do now?

    All students MUST complete the form. The reason for asking that this form be completed within such a limited timeframe is to be able to adhere to a government directive and establish how many students need to be looked after in relation to (a) safe arrival into the country and provision of the greet and transport package which includes transport to your accommodation (Trinity secured, supervised or otherwise) and (b) planning accommodation for those that will need to restrict movement for 14 days, if they have not already secured their own accommodation (non-Green countries).

    Where can I find out information on study visas for Ireland?

    If you have to apply for a visa as you have been offered a place on a course in Trinity, or if you have applied for one and have been granted a study visa for Ireland, but due to travel restrictions are unable to travel and your entry visa will expire soon, please click here to find out what to do.

    Will deadlines for application/acceptance/documents/registration be affected?

    Most acceptance deadlines and other timelines have been extended. If you wish to have your deadline extended please contact the Academic Registry at academic.registry@tcd.ie

    Where can I find out about accommodation options?

    Please check the Accommodation FAQs and refer to https://www.tcd.ie/accommodation/

    Staff FAQs

    General

    What should I do to keep up to date on COVID-19 matters in the University?

    Staff should check their emails and this dedicated COVID-19 page daily for updates as this is an evolving situation.

    Procedures

    Where can I find the Procedure for Leave and Working Arrangements during COVID-19 Outbreak?

    The procedure can be viewed here: Procedure for Leave and Working Arrangements during COVID-19 Outbreak

    Where can I find the College’s COVID-19 Working From Home Procedures?

    The procedures can be viewed here: Working From Home During COVID19 Procedures

    How do I ensure secure remote and mobile working?

    Staff must ensure that University-controlled data is processed securely and measures should be taken to ensure that no unauthorised person can access such information. To ensure that Trinity-controlled data is processed securely, the Trinity Data Protection and Information Security Offices have drafted guidance for secure remote and mobile working. This guidance is available at https://www.tcd.ie/itservices/working-remotely/.

    Return to Work

    Where do I find the College’s return to campus general induction programme?

    The Trinity COVID19 General Induction module is accessible via Blackboard and must be completed as part of an employee’s preparation for resumption of work on campus. Once approved by your Head/Manager to return to work on Campus, please click on Trinity COVID19 General Induction and follow these steps:

    1. In the Module Search box, type in Returning to Work Safely and click on Go
    2. You will see a module called COVID-INDUCTION, click on it
    3. Click on the Enroll button on the left side of the page. (if you can't see the Enroll button, you may need to click on the blue bar to the left of the screen to make it visible.)
    4. Click on the Submit button on the bottom right of your page
    5. Your page will then say you have been enrolled. Click on the OK button on the bottom right of the page to access the module
    6. Then remember to complete your details at step 3 to confirm you have completed the module

    What are the Daily 5-point self-checks I must ask myself each day?

    Once approved by your Head/Manager to return to work on Campus, you should ask yourself these 5 questions each day prior to travelling to work, do you have:

    1. A recent cough?
    2. Shortness of breath?
    3. A new respiratory illness?
    4. Fever?
    5. Have been advised to self-isolate in the last 14 days since you last attended the workplace?

    If you answer yes to any of the above, please contact your GP immediately, follow their advice and inform your manager accordingly.

    Where can I find an access check list for Schools, research institutes and professional services?

    Please see the access checklist here.

    I’m approved to return to work on campus, do I need my staff ID card to gain access to campus?

    Staff cards are now required to access the Trinity College campus. The details of how you can have a staff ID card issued or renewed can be found HERE. If you have difficulty accessing the website, then please call the HR Service Centre on 01 896 3333 or email hr@tcd.ie

    I am essential staff but I don’t want to want to attend work as I'm afraid I will catch the virus. What should I do?

    Essential staff who have not being advised to self-isolate by a GP/HSE should attend work as normal. If you have a fear of contracting the virus, then discuss this with your line manager in the first instance. The University must consider the risks and consider whether you are a vulnerable employee. Where there is no increased risk for you, the University can request you to attend work. If you continue to be absent from work in these circumstances, it may be unauthorised absence and dealt with accordingly.

    I am required to work on campus however I do not want to travel on public transport. What should I do?

    Higher Education workers are considered essential workers for the purposes of travelling to and from work and using public transport. If you are required to work on campus but do not want to travel on public transport, you need to consider sourcing alternative means of getting to work if walking, cycling or public transport are not feasible.

    I am in a High-Risk Group and feel that I am at risk due to an underlying medical condition. What should I do?

    The HSE advice on Higher Risk groups is set out HERE. Staff should self-declare to their Head/Manager where they consider they are at risk of serious illness from COVID-19. In accordance with Government guidelines high-risk employees should attend the work premises and, in accordance with HSE advice, should take extra care to practice social distancing where possible and wash their hands regularly and properly. Appropriate measures may need to be considered for employees in the high risk category in the work premises where maintaining social distancing is difficult. The University’s Occupational Health service may be consulted for employees in the high risk category, or to determine if an employee falls into this category if necessary.

    Where the staff member is not ill, the line manager should prioritise alternative working arrangements e.g. working from home. Where alternative working arrangements in the staff member’s current role is not feasible, they may be temporarily assigned work outside their core duties.

    Staff in this category who are ill and not available for work should provide a medical certificate covering their absence in line with the University’s Sick Leave policy.

    Heads/Managers who have queries in this regard should contact Employee Relations to discuss further.

    I am in a very high risk (extremely vulnerable) and have been advised to cocoon. What should I do?

    Employees should declare to their Head/Manager if they believe that they are at very high risk of COVID-19. Please refer to the HSE Website for more information. Employees deemed to be very high risk should be facilitated to work from home to the maximum extent possible. Where an employee is very high risk, is cocooning, and working from home in their current role is not feasible, then they may be assigned work outside their usual core duties.

    The University’s Occupational Health service may be consulted for employees in the very high risk category, or to determine if an employee falls into this category. Where an employee who is at high risk of serious illness from contacting CVOID19 and has been assessed by the University’s Occupational Health service as medically unfit for work, the terms and conditions of the University’s Sick leave policy applies.

    Heads/Managers who have queries in this regard should contact Employee Relations to discuss further.

    I live with someone in the high-risk / very high-risk category. What should I do?

    Staff living with high-risk / very high-risk individuals in accordance with Government guidelines should attend the work premises and, in accordance with HSE advice, should take extra care to practice social distancing where possible and wash their hands regularly and properly.

    Staff in such circumstances should self-declare to their Head/Manager where they consider attending the work premises will be risk. Such cases will be assessed on a case-by-case basis with appropriate measures implemented accordingly.

    Heads/Managers who have queries in this regard should contact Employee Relations to discuss further.

    What is temporary assignment?

    Staff who are not medically advised to self-isolate must be available to carry out work to deliver services for the University. Where this is not possible in their substantive role, temporary assignment within their grade across the University may apply or they may be assigned work outside their usual core duties.

    What supports are available for staff?

    Inspire Workplaces Counselling Services provide the University’s EAP service. University staff and their immediate families (those living at home with them who are 18 years of age and older) can avail of up to 6 professional counselling sessions free of charge. Appointments can be made by calling Inspire on freephone 1800 817 433 or by email to workandstudy@inspirewellbeing.ie.

    Inspire also offer a dedicated online Support Hub where staff will find useful information, articles, e-zines, self-assessment tools and much more. To access please click on EAP Inspire Support Hub:

    • On the home page click the purple ‘Sign up’ icon (top right)
    • When prompted enter the company pin (PIN: Trinity!)
    • This will create a randomly generated username – please take note of username
    • Create your own password and start using the Support Hub

    There is useful information on the Human Resources website https://www.tcd.ie/hr/working-from-home/ about working from home and staying healthy at home.

    The HSE also provides advice on looking after you mental health, the details can be found at https://www2.hse.ie/looking-after-your-mental-health/

    Travel & Leave

    Are there restrictions on work-related travel?

    The Department of Foreign Affairs and Trade (DFAT) and Public Health advice continues to advise against non-essential travel. On this basis, Trinity has banned all work-related travel.

    What is essential travel?

    Trinity College staff in line with all public sector employees are advised against non-essential travel under the current public health COVID19 restrictions. Neither the Dept of Foreign Affairs & Trade (DFAT) nor the Dept of Public Expenditure & Reform (DPER) provide a definition of what is or is not essential travel. A degree of common sense is required for each individual to determine if their travel during this time is essential (vital, crucial, critical) or otherwise, taking into account their civil responsibility in trying to stop COVID19 spreading in Ireland.

    The HSE advises that the safest thing is to not travel abroad as the risk of bringing back the virus from other countries remains high. Therefore, in line with the Government’s Guidance on working arrangements in the Public Service during COVID19 of which Trinity College staff are bound, any staff who intends to undertake non-essential travel abroad and are required to restrict their movements for 14 days on return to Ireland, must make provision by way of an annual leave or unpaid leave application for the additional period of restricted movement.

    Staff who due to the lockdown, relocated to their home country and who are now required to return to Ireland to resume their duties, such travel is considered essential travel. For new incoming staff who are due to commence work in Trinity and who must travel to Ireland to do so, such travel is also considered essential travel. Staff in these two categories, who if on arrival in Ireland must restrict their movements for 14 days, may work from home for the period of restricted movement.

    If I choose to travel abroad and have to restrict movements on my return, how will this time be recorded?

    Anyone coming into Ireland (apart from Northern Ireland and individuals arriving in Ireland from locations with a security rating of normal precautions “green”), is required to restrict their movements for 14 days. Responsibility to provide for the period of restricted movement arising from non-essential travel overseas is a matter for each individual employee. In order to protect public health, employees are required to advise their employer of any intention to travel overseas.

    The Dept of Public Expenditure & Reform (DPER) sets out guidelines for Return to Work Safety Protocol for the Public Service (updated 30th July 2020) . Trinity College staff in line with all public sector employees are advised against non-essential travel under the current public health COVID19 restrictions. Where there is an intention to undertake non-essential travel overseas to a non “green” country, all employees must make provision by way of an annual leave or unpaid leave application for the additional period of restricted movement, in line with the normal application rules for such leave. This arrangement is applicable to all civil and public servants regardless of whether they can work from home.

    In this regard, Trinity College staff are required to take annual leave or unpaid leave to facilitate this period of restricted movement. Special leave with pay will not apply during this period. You should discuss this with your Manager prior to travelling. The requirement that employees advise their employer of travel abroad is necessary for the protection of public health. In line with public sector employees, working from home is not an option during this period.

    Can pre-approved annual leave or parental leave be cancelled or postponed during the COVID-19 crisis period?

    Annual leave and parental leave should be discharged as scheduled unless it is completely unavoidable to provide essential cover. If requests from staff to cancel / postpone approved leave are received, the Manager should give full consideration on a case by case basis to the consequence of granting the request and how it may impact the function / area overall. Where such requests are approved, the staff member should understand that it may not be possible to grant the cancelled / postponed leave at the preferred time in the future for operational reasons as a consequence of the closure due to COVID-19.

    Can Shorter Working Year arrangements be cancelled or postponed during the COVID-19 crisis period?

    The expectation is that any shorter working year arrangement that is scheduled will proceed as planned. Where there is a business requirement, it may be possible for Managers to cancel or postpone shorter working year arrangements with the agreement of the staff member. If requests from staff to defer approved shorter working year arrangements are received, the Manager may agree to defer the arrangements on an exceptional basis and subject to business requirements.

    How should flexi-time schemes operate during the COVID-19 crisis period?

    In order to keep delivering essential services to all the College Community, we need flexibility and adaptability. The operation of traditional flexi-time/attendance management rules do not support the flexible arrangements and agility required during this extraordinary situation.

    The normal operation of flexi-time or equivalent attendance management rules, including any flexi-time accruals and deficits, is to be temporarily suspended during the period of COVID-19 to facilitate the required new ways of working across the public service. Any balances accrued by employees before the suspension of flexible working hours arrangements can remain and be held over until the COVID working arrangements are no longer in place and Flexitime is reintroduced.

    I have returned to Ireland from non “green list” country and I reside in Trinity accommodation. What should I do?

    Anyone coming into Ireland (apart from Northern Ireland and individuals arriving in Ireland from locations with a security rating of normal precautions “green”), is required to restrict their movements for 14 days. You have a personal responsibility to adhere to the Irish Government’s regulations in this regard. Your actual residence/room is your home base and not the wider College premises/grounds. You should remain in your residence and not to attend the workplace until the 14 day restricted movement period is completed.

    Diagnosis, Self-isolation, Restricted movements

    I’ve been diagnosed with COVID-19. Will I be paid?

    Special leave with pay may be granted where appropriate HSE or medical confirmation of COVID-19 diagnosis is provided, in accordance with the HSE Guidelines. Staff must complete the COVID-19 Self-Declaration Form. The HSE or medical confirmation of COVID-19 diagnosis is required with the completed form.

    I’ve been diagnosed with COVID-19. How will my time off work be recorded?

    Any special leave with pay granted for a diagnosis of COVID-19 will not count as part of the staff members sick leave record. The application of special leave with pay will apply for the number of days advised by the HSE/doctor. This will be recorded locally as CV19 Special Leave with Pay on the staff members attendance record.

    I've been advised to self-isolate. Will I be paid?

    The HSE sets out the criteria for self-isolation. Staff cannot voluntarily choose to self-isolate. Where HSE or medical advice is that the staff member must self-isolate then special leave with pay may be granted. In the event that written HSE or medical confirmation to self-isolate is unavailable at the commencement of the self-isolation period, the staff member must complete the COVID-19 Self-Declaration Form to record the HSE or medical advice received and forward on the written confirmation once received. The completed form should be forwarded by the staff member to their line manager as soon as possible.

    I've been advised to self-isolate. How will my time off work be recorded?

    Any special leave with pay granted for the purpose of self-isolation will not count as part of the staff members sick leave record. The application of special leave with pay will apply for the number of days advised by the HSE/doctor. This will be recorded locally as CV19 Special Leave with Pay on the staff members attendance record.

    I am on special leave with pay due to self-isolation and have since contracted COVID-19. Will I still be paid?

    Where a staff member is already on special leave with pay due to self-isolation and subsequently contracts COVID-19, the special leave with pay will continue for the duration of the illness, subject to medical certification being provided and the COVID-19 Self-Declaration Form being completed.

    I have been advised to restrict my movements as I am a close contact of a confirmed case of COVID-19. Will I be paid?

    Special leave with pay does not apply to employees who are required to restrict their movements as a precaution as they are not ill. The HSE sets out the criteria for restricted movements for close contacts. Staff cannot voluntarily choose to restrict their movements. Where HSE or medical advice is that the staff member is a close contact and must restrict their movements, working from home for the period will be facilitated where feasible. Where it is not feasible, then the staff member may be assigned work outside of their usual core duties. Staff must cooperate with all such flexibilities while they are restricting their movements.

    In all such cases, employees remain available for work whilst at home, where they have been advised to restrict their movements as a precautionary measure.

    *NOTE: This FAQ does not apply to employees who are required to restrict their movements arising from a decision to undertake non-essential travel abroad against government advice. See specific FAQ on this above.

    I am on special leave with pay. How often should I update my manager?

    The general principles applying to the management of sick leave, for example the requirement to contact managers and for ongoing contact with staff who are on special leave with pay for this purpose, will apply.

    I am on annual leave. I’ve been diagnosed with COVID-19 / medically advised to self-isolate. How will my time off work be recorded?

    Special leave with pay may be granted where a staff member on annual leave provides appropriate HSE or medical confirmation of COVID-19 diagnosis or recommendation to self-isolate in accordance with the HSE Guidelines. Staff must complete the COVID-19 Self-Declaration Form. The HSE or medical confirmation of COVID-19 diagnosis is required with the completed form.

    Special leave with pay will apply for the number of days advised by the HSE/doctor. This will be recorded locally as CV19 Special Leave with Pay on the staff members attendance record. The missed annual leave can be discharged at a later date as agreed with and approved by their Manager.

    What if I don’t provide the appropriate COVID-19 /ordinary medical confirmation to my line manager?

    In the event of non-compliance with the University’s Sick Leave Policy and/or the provisions of special leave with pay (including the requirement to provide bona fide confirmation of self-isolation/diagnosis of COVID-19) existing procedures, including with-holding of pay and/or disciplinary measures, may be invoked.

    What if I don’t return to work after being granted special leave with pay?

    When granted special leave with pay, staff will be expected to comply at once with any directions which may be given by the University and to take all practicable steps to resume duty as soon as possible. Non-compliance with this may result in the with-holding of pay.

    Can I claim illness benefit whilst on Special Leave with Pay?

    Staff on special leave with pay are not permitted to claim any form of Illness Benefit payment from the Department of Employment Affairs and Social Protection.

    I have a family member that has been told to self-isolate. What leave arrangements can I avail of?

    If a staff member in this situation has been advised by the HSE that there is no need for them to self-isolate, they can explore alternative working patterns and working from home with their line manager, where feasible. If the staff member wishes to stay at home for the purpose of caring for family members, they may be able to avail of other forms of leave under University policies such as Annual Leave, Parental Leave, Special Unpaid Leave of Absence or Force Majeure (as defined under the Parental Leave Act 1998). The granting of any leave is subject to the approval of the Head of School /Administrative and Support Area.

    Parental leave requests should be made using the parental leave application form. In these extenuating circumstances and on an exceptional basis, the normal notice periods for such applications will be waived and accepted retrospectively.

    Special Unpaid Leave of Absence requests should be made using the unpaid leave application form.

    Force Majeure applications should be made using the application form available HERE

    I need to be at home due to School/Creche closure. What happens?

    Special leave with pay is not available for COVID-19 caring arrangements. Where such staff members can work from home, this should be facilitated to the maximum extent feasible. Steps should be taken to increase the scope for remote working and all opportunities and flexibilities need to be explored. There are other flexible working options that line managers can offer to staff in addition to home working arrangements. These arrangements can support staff to manage caring responsibilities at home (including facilitating shared caring arrangements with partner) and can support segregation of the workforce and social distancing measures. For example, alternative working patterns, flexible or staggered shifts and weekend working may be explored, where feasible.

    Ordinary Illness

    What happens if I have an illness other than COVID-19?

    Under the terms and conditions of the University’s Sick Leave Policy, ordinary illness should be recorded locally by the line manager as sick leave.

    What if I am on ordinary illness sick leave and subsequently contract COVID-19?

    If a staff member is on sick leave due to ordinary illness and is subsequently diagnosed with COVID-19, the special leave with pay may be granted retrospectively in lieu of sick leave. The staff member would be required to complete the Self-Declaration Form and return it to their line Manager with the appropriate medical confirmation as soon as possible.

    Managers

    As a Manager, what should I do when a staff member contacts me about potential COVID 19 infection?

    You need to establish specifically:

    • Whether the staff member has consulted a doctor or the HSE (if not, they should be advised to do so immediately).
    • Whether the staff member has been diagnosed as an actual or probable case. If the staff member is medically diagnosed with COVID 19, special leave with pay may be granted.
    • Call the College Health Centre (Tel 01 896 1556) to report diagnosis
    • Ensure the staff completes the Self-Declaration Form and returns it to you with the appropriate medical confirmation as soon as possible.
    • Record this locally as CV19 Special Leave with Pay on the staff members attendance record.

    If a staff member becomes unwell at work, Manager’s should refer to and follow the guidelines set out in their local Resumption Plan for dealing with a suspected case of COVID-19 infection in the workplace.

    As a Manager, what leave records do I have to keep?

    The Organisation of Working Time Act 1997 requires employers to hold records of all forms of leave. It is important that records of all leave (CV19 special leave with pay, annual leave, unpaid leave etc.) are kept locally in each area. These should be readily available for University and DES statistical data, if requested.

    Health and Advice

    General safety

    What health and safety precautions can I expect at Trinity?

    Trinity has put a range of measures in place to protect students, staff and visitors during Covid 19. These include:

    • Clear signage at all entrances to buildings and within buildings of the COVID 19 precautions that apply to everyone; hand hygiene, coughing and sneezing etiquette, social distancing and the wearing of face masks in designated areas.
    • A one-way entry and exit route for buildings - where possible
    • The provision of hand sanitisers and dispensers throughout the campus
    • A keep right and keep moving policy on all stairways
    • A one-person policy for all lifts on campus
    • Clearly designated seating that maintains social distancing
    • For teaching and learning purposes, a physical distance of at least 1m shoulder to shoulder should be maintained between students, with mandatory wearing of cloth face coverings, visors or face shields. For staff, a distance of 2m should be maintained between the staff member and students. Where there is a risk that the 2m distance could be compromised or where teaching activity requires the staff member to be less than 2m from the student, staff should wear a face covering, or other appropriate protection to be provided by the College.
    • Gloves should not be worn unless required and must never be used as a substitute for hand hygiene.
    • After each group leaves a workspace, high-contact surfaces should be cleaned with water and detergent and not with disinfectant.
    • To the greatest extent possible, Trinity will keep records of attendance at all events for 4 weeks in case required for contact tracing purposes.
    • If people spend more than 2 hours or more in a shared space together, they may be regarded as COVID-19 contacts in the event that someone present is subsequently identified as a case.
    • Computer keyboards will need to be covered with waterproof covers to facilitate cleaning after use.

    Face coverings

    Are face coverings currently mandatory in Trinity?

    At present the wearing of face coverings is mandatory for all teaching and learning events for all students and staff, in all the Libraries, and public areas of the campus such as the Buttery and the Book of Kells. Following the Statutory Instrument 296 of 2020, from 10 August to 5 October 2020, a range of public premises and service types are specified where social distancing can’t be achieved and the wearing of face coverings is mandatory. A face covering is defined as ‘a covering of any type which when worn by a person covers the person’s nose and mouth.’

    Will I need to wear a face covering when teaching begins?

    Yes. In addition to the current mandatory requirement, the Government has also provided Implementation Guidelines for Public Health Measures in Higher Education. These will apply to all staff and students of Trinity when teaching commences from 28 September onwards and until further notice. Trinity will require all students to wear face coverings for all teaching and learning events. Teaching staff have been asked to wear visors where possible instead of face coverings while teaching as this will reduce the impact on communication.

    Will I be allowed to not wear a face covering due to health reasons?

    The Implementation Guidelines for Public Health Measures in Higher Education advises that appropriate arrangements are in place whereby staff or students who are vulnerable can declare this and that specific appropriate measures can be put in place. This includes the reasonable exception to the wearing of a face covering on health grounds.

    I am hard of hearing and I rely on lip reading to communicate. I am concerned that the combination of social distancing and the wearing of face coverings will make communication extremely difficult for me when attending Trinity. What alternatives are there?

    Teaching staff have been asked to wear visors instead of face coverings whenever 2m social distancing is not possible. This should assist all students in a teaching situation. It should also be noted that Statutory Instrument 296 of 2020 states the following reasonable excuses can apply (to not wearing a face mask):

    1. the person cannot put on, wear or remove a face covering -
      • because of any physical or mental illness, impairment or disability, or
      • without severe distress,
    2. the person needs to communicate with a person who has difficulties communicating (in relation to speech, language or otherwise),
    3. the person removes the face covering to provide emergency assistance or to provide care or assistance to a vulnerable person,
    4. the person removes the face covering to avoid harm or injury, or the risk of harm or injury,
    5. the person removes the face covering in order to, and only for the time required to, take medication,
    6. the person removes the face covering at the request of a responsible person, or of a worker, in order to enable him or her to ascertain the person’s age by reference to photographic identification for the purposes of the sale of goods or services in respect of which there is a minimum age requirement or where the responsible person, or worker, has lawful authority to verify the person’s identity, or
    7. the person removes the face covering at the request of a responsible person, or of a worker, in order to assist the responsible person or worker to provide him or her with healthcare or healthcare advice.

    Is it possible to get face coverings with clear panels to facilitate those with hearing difficulties?

    For those students with hearing difficulties or for those students who rely on facial cues, the Irish Deaf Society is selling an FDA approved face mask that has a clear panel. These can be found at:

    Other precautions/testing

    What personal precautions should I be taking?

    The best way to protect yourself is to practice social distancing (keep a space of 2 metres (6.5 feet) between you and other people), wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer. Other sensible measures include turning your head away from people when you sneeze, using a tissue or your sleeve and disposing of tissues quickly. Wearing a mask in public places where social distancing is difficult is also recommended.

    We realize that it is highly probable that the virus will spread despite all public health measures, and we will offer as much support as possible to any member of the college community that may contract the virus.

    Should you have any particular concerns, please contact the HSE hotline on 1850 241850 for further advice.

    Where can I access more health advice in relation to COVID-19?

    Please follow advice published on the HSE website. Call HSE Helpline on 1850241850 in relation to risk of contracting the Coronavirus. Callers should press 1 when they are advised for coronavirus guidance. In the case of medical emergency, call 112 or 999.

    What do I do if I have cold and flu like symptoms?

    Stay calm. If you have a temperature take paracetamol. Rest in bed and take plenty of fluids.

    Self isolate. Please see Self-Isolation and Self-Quarantine for advice on how to do this.

    Ring the college Health Service - Tel 01 896 1556, or your own GP and they will talk to you and assess whether you meet the criteria for a swab test for COVID-19. If it is a weekend you can wait until Monday morning to do this.

    If you feel you need to see a doctor because you are very unwell and cannot self-manage your condition please call DUBDOC 01 4545607. DO NOT call them if you just want to get tested as this needs to be organized through your own GP.

    What do I do if I think I have been in contact with COVID-19/Coronavirus?

    Self isolate. Please see Self-Isolation and Self-Quarantine for instructions. Ring the College Health Service 01 896 1556 or your own GP. They will organise a test if it seems appropriate. Do not ring at the weekend but wait until Monday morning. Please reserve 999/112 calls for medical emergencies.

    Can I get tested for COVID-19 on campus?

    Yes. Trinity is working with the HSE to establish an on-campus COVID-19 testing facility available to staff and students who are referred for testing. This will allow for a faster response for the College community.

    I have a medical condition and am concerned about attending Trinity, can I request that all of my course content be provided online?

    While students are expected to attend their face-to-face teaching and learning activities some students with underlying medical conditions may request more or all of their course content to be provided online. Students in this position should contact their tutor and the Head of their Department or School. Each request will be dealt with on a case-by-case basis by the relevant School.

    Trinity Accommodation

    These FAQs address queries by students who have been offered accommodation located at Trinity Hall in Dartry or the city centre Campus only in 2020-21.

    How is Trinity College going to manage campus accommodation during the COVID19 crisis?

    Trinity is following the guidelines issued by the Health Service Executive (HSE) at all times to ensure best possible levels of safety and security for all residents of the College. Updates will be posted here as they happen.

    Will I get a refund of my accommodation advance licence fee if I decide (a) not to accept my course offer, (b) to defer my place, or (c) if I am not allocated a room in Trinity?

    Yes in all 3 cases but for (a) and (b) you need to give at least 2 weeks’ notice of your decision. In all cases pleases let the Accommodation Office know as soon as possible so an offer can be made to another student.

    What will happen if I accept my room offer but then my travel to Dublin is affected by a COVID-19 related travel restriction in my home country or in Ireland?

    Please contact us at residences@tcd.ie or trinity.hall@tcd.ie to discuss your options.

    If there is a second COVID-19 lockdown in Ireland during the 2020-21 academic year, will I receive refund of accommodation licence fee paid if I need to leave?

    If you are instructed by College authorities to vacate your room and are in a position to safely do so, then any prepaid licence fee will be refunded.

    Given the COVID-19 protocols, what will the rules for student residents on social/physical distancing be?

    Personal responsibility will be more important than ever for all living in shared accommodation. Guidance, based on Health Service Executive (HSE) advice, will be provided to all students on arrival.

    Will students have to restrict their movement for 14 days on arrival in Ireland?

    If you are arriving to Ireland from another country, please see Health Service Executive (HSE) guidelines here: https://www2.hse.ie/conditions/coronavirus/travel.html.

    What health supports will be available to students living in Trinity accommodation if they have to restrict their movement on arrival or if they become sick due to COVID-19?

    For information about the Trinity College Health Service, see: https://www.tcd.ie/collegehealth/.

    How will students self-isolate if they are living in Trinity accommodation?

    If a student develops COVID-19 symptoms they must remain in their bedroom and contact their doctor and College Health as soon as possible and follow their guidance.

    If I have a specific question regarding residential life in Trinity College Dublin, where may I find more information?

    Further information on student residences in Trinity College is available here: https://www.tcd.ie/accommodation/

    More information

    HSE’s Health Protection Surveillance Centre webpage, including FAQs and regular updates

    Updated travel advice on the Coronavirus from the Department of Foreign Affairs

    World Health Organisation - Q&A on coronaviruses

    World Health Organisation - Myth busters about the novel coronavirus

    Department of Health - Coronavirus disease (COVID-19)

    Here are a few simple steps that can slow the virus down #ItsInOurHands #COVID19 #coronavirus