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The first appointment is a Support and Needs Assessment Planning consult (SNAP) to find out how we can support you. For more information and to book your first appointment using our online booking system please see the 'SNAP Consultation' section below.

We also have an emergency appointment available each weekday if you are in crisis. Just email to request one of these. Please note that these appointments are not available to book online. For futher information, please refer to the section below titled 'Emergencies'.

We would appreciate if you could give us 24 hours notice where possible if you need to cancel an appointment. Please email us at

SNAP Consultation (your first appointment)

(Please note that we are unfortunately unable to offer appointments to students in the U.S or Canada due to strict regional licensing laws. If you are on Erasmus in other parts of the world, we can offer you an online consultation to explore what options may be appropriate for you during your time abroad.)

Click here to book a SNAP consultation

All students who request a counselling appointment will be offered, in the first instance, a SNAP (Support & Needs Assessment Planning) appointment. This may also apply to returning clients who have not used the service in the current academic year. SNAP appointments are available for booking at varied times throughout the week with different clinical team members.

In many cases this single opportunity to talk through issues provides enough support for you to manage your situation without further help. In other instances it helps to identify what further supports are available to best meet your needs.

This might include referral to supportive therapeutic groups, information on self-help supports, online therapy programmes, a scheduled appointment to engage in further counselling or, in some cases, referral to external services.

At peak times you may be allocated to a wait list for counselling if there are no available appointments within 2 weeks. We will make contact with you by phone or email to inform you of available appointments while on the wait list.

There is an emergency counselling appointment available each day. To book this appointment email, and the counsellor on duty will call you back.

How to book a SNAP appointment:

To book your 45-min SNAP consultation with an SCS staff member click the button above and choose a suitable time slot from those available. If you have any queries relating to booking your SNAP, please email us at

If you are a Lir student wishing to book a SNAP appointment on site at The Lir Academy, please email us at as these appointments are not available to book via the button above.

If you wish to attend an appointment online or over the telephone but are unable to locate a private space in which to attend your call, please note that we have a room available for this purpose on campus - at the Student Counselling Service in House 47. To reserve the room for your preferred time slot, please click here. Please note that this room is available for SNAP and counselling appointments only and cannot be booked for any other purpose.


In the event of an Emergency that cannot wait, the Student Counselling Service has Emergency slots available every day. Students are asked to use this time for Emergencies only and to book the slot by emailing

Where appropriate, Trinity College Tutors, Student Services and Staff Members can refer a Student to the Counselling Service and book an Emergency Appointment on the Student's behalf.

If your situation is not an Emergency, please make a SNAP Appointment as outlined above.

Please visit the After Hours Support page for a list of contacts.


If, for any reason, you have to cancel or reschedule your appointment, please allow us as much notice as possible, as we may be able to offer the appointment to another student who is waiting to see a counsellor. Simply email and advise us that you will not be able to attend your appointment.