b'Financial Services Division20212022\x01 Provide credit control support to the University for debtor invoices in terms of monthly statements, reminder letters to customers, monthly reports, and detailed outstanding debts.\x01 Aim to answer 90% of calls to the FIS Support Helpdesk within 60 seconds and acknowledge email queries within 24 hours of receipt, with every eort to provide a full response within 5 working days (queries of a technical nature may require external support).\x01 Ensure that preferred Trinity suppliers are the primary source for goods and service requirements.\x01 Reconcile all tax returns and annual tax reports and submit to the Revenue on or before the statutory due dates.\x01 Support project sponsors and stakeholders by developing models and information for the assessment, reporting and monitoring of major strategic projects.\x01 Provide relevant and timely resource planning information in support of the Budget Planning & Allocation (BPA) model to Faculties and Divisions, based onthe parameters and timelines agreed by Board/Planning Group.2728'