b'The Financial Services Division will continue to embracethe dynamic partnership approach through alignmentwith the IT Services Strategy, ongoing investment in theOracle financial information system (FIS) and maintainingProviding the Continuous Improvement Process (CIP) to ensure thatRobust benefits are realised.ManagementInformationKey Achievements 2021/22for StrategicDecision \x01 Prepared the required data and conditions within Oracle to support the increasingMaking demand for sustainable financial information. This will enable Trinity to track, record, and report on various sustainable activities across the University.Objective: Support Trinitys \x01 Generated new financial reports within the ORION platform and Planning, Growth Strategies Budgeting, Cloud Services (PBCS) templates to further improve the quality and and Cost timing of financial information.ManagementInitiatives\x01 Provided ongoing technical support to FIS users across the University in 2021/22, including: \x01 FIS Support Helpdesk (resolving over 21,000 queries)\x01 FIS Clinics \x01 FIS User Group meetings\x01 FIS Teams Channels (providing up-to-date information on developments, guides, tips, and news)\x01 Monthly FIS Support Update\x01 Enhanced the financial close process with the rollout of Account Reconciliation Cloud Services (ARCs), a cloud-based Oracle production that enables improved workflow automation, records management and information transparency around the Universitys month end close cycle.'