Mary-Lee Rhodes
Associate Professor, Business & Administrative Studies

Biography

Dr. ML Rhodes is the Director of Undergraduate Teaching & Learning in the School of Business in Trinity College Dublin and the Deputy Director of Trinity Haus, a multi-disciplinary research Institute in Trinity College. Her research interests and publications span public, non-profit and private management topics with an integrating emphasis on the use of complex systems theory and models to explore organisational and institutional performance in housing systems and public management. She has published articles in a range of academic journals including Public Management Review, Policy & Society, Int'l Public Management Journal, Policy & Politics, Voluntas and Int'l Journal of Housing Policy. Her most recent book, Public Management & Complexity Theory: Richer Decision Making in Public Services was published by Routledge in 2011. She is on the Board of the International Research Society for Publiic Management and a member of the interest group on complex governance networks in the American Society for Public Administration. She teaches services operations and management at undergraduate and post-graduate levels and public management and systems design at graduate level. Her current research is in the area of social impact, well-being and urban management - working with a network of research partners around Europe funded by the EU COST Office. In addition to her academic interests, Dr. Rhodes is involved in several public, non-profit and social entrepreneurial organisations at Board level with a focus on research and service innovation. She is currently on the Board of the Housing Finance Agency and has recently been appointed to the Interim Regulatory Committee for Social Housing in Ireland. Prior to these appointments she had served as the Chairman of Simon Communities Ireland, as a Board member and Chair of the Service Subcommittee for Cluid Housing Association, and as a member of the strategic sub-committee of Clann Credo, Ireland's leading social finance organisation.

Publications and Further Research Outputs

Peer-Reviewed Publications

Rhodes, ML and Dowling, C., What insights do Fitness Landscape Models provide for theory and practice in public administration?, Public Management Review, 2017 Journal Article, 2017 DOI

Rhodes, ML, Murphy, J., Armendariz, F., Enabling leadership in practice: examining the case of ICT development in public healthcare settings, IRSPM Conference Proceedings, IRSPM, Budapest, HU, 19-21 April, edited by Hajnal, G. , 2017 Conference Paper, 2017

Rhodes, ML, Eppel, E, Complexity & Public Mangement: how to teach things we can't predict, IRSPM Conference Proceedings, IRSPM, Budapest, HU, 19-21 April, edited by Hajnal, G , 2017 Conference Paper, 2017

Murphy, Joanne, Rhodes, M.L., Meek, Jack, Denyer, David, Managing the Entanglement: Complexity Leadership in Public Sector Systems, Public Administration Review, 2016 Journal Article, 2016 DOI

Complexity Theory, Networks and Systems Analysis in, editor(s)Ansell, C. and Torfing, J. , Handbook of Theories of Governance, UK, Edward Elgar, 2016, pp364-379 , [Koliba, C., Gerrits, L., Rhodes, ML, Meek, J] Book Chapter, 2016

Gemma Donnelly-Cox and Mary Lee Rhodes, How do Social Impact Bonds Affect the Creation of a Social and Sustainable Finance Ecosystem? The Case of Using SIBs to Tackle Long-term Homelessness in Dublin, Social and Sustainable Finance and Impact Investing Conference, Oxford, UK, 23-24 April 2015, 2015 Conference Paper, 2015

Rhodes, ML and Dowling, C, What insights do Fitness Lanscape Models provide for theory and practice in public administration?, IRSPM, Birmingham, UK, 30 Mar - 1 Apr, 2015 Conference Paper, 2015 TARA - Full Text

Murphy, J., Rhodes, ML, Meek, J., Leadership Theory and Practice in Complex Public Sector Systems, 76th Annual ASPA Conference, Chicago, IL, 6-10 March, 2015 Conference Paper, 2015

Rhodes, ML, Creating Smart and Liveable Cities in Europe: The Case of Dublin, Ireland, IRSPM XVIII, Ottowa, Canada, 8-11 April, 2014, 2014 Conference Paper, 2014

Rhodes, ML and Gemma Donnelly-Cox, Hybridity and Social Entrepreneurship in Social Housing in Ireland, Voluntas, (January), 2014 Journal Article, 2014 DOI

Meek, J. and Rhodes, ML, Decision making in complex public service systems: Features and dynamics, Emergence: Complexity & Organization , 16, (1), 2014, p24 - 41 Journal Article, 2014

Rhodes, ML and Pellegrini, C., Comparing Theory & Practice in Social Finance in Dublin, ISIRC, Northampton, UK, 1-3 September, 2014 Conference Paper, 2014

ML Rhodes, Ann Torres, Gemma Donnelly-Cox, A Place to Call Home: Addressing Dublin's Homelessness Case Study, 2013 URL

John Dunne & ML Rhodes, The Management of Evaluation in Complex Policy Systems, XVII IRSPM Conference, Prague, CZ, 10-12 April, 2013 Conference Paper, 2013

Jack Meek & ML Rhodes, Decision Making in Complex Public Service Systems: Features & Dynamics, American Society for Public Administration, New Orleans, LA, 15-19 March, 2013 Conference Paper, 2013

Jack Meek, ML Rhodes, Joanne Murphy, Leadership Approaches in Complex Systems, COMPACT II, La Verne, CA, 5-8 June, 2013 Conference Paper, 2013

ML Rhodes & Joanne Murphy, Boundaries in Public Management: A CAS Perspective, XVII IRSPM Conference, Prague, CZ, 10-12 April, 2013 Conference Paper, 2013

Mary Lee Rhodes, Lucia Biondi, Ricardo Gomes, Ana Melo, Frank Ohemeng, Gemma Perez-Lopez, Andrea Rossi, Wahyu Sutiyono, Current State of Public Sector Performance Management in Seven Selected Countries, International Journal of Productivity and Performance Management, 61, (3), 2012, p235 - 271 Journal Article, 2012

Rhodes,ML and Donnelly-Cox, Gemma, What's in a Name?: The meaning of 'Hybrid' in housing organisations in Ireland, Int'l Society for Third-sector Research, Siena, Italy, 10-13 July, 2012 Conference Paper, 2012

John Halligan, Cláudia Sarrico, Mary Lee Rhodes, On the road to performance governance in the public domain?, International Journal of Productivity and Performance Management, 61, (3), 2012, p224 - 234 Journal Article, 2012 TARA - Full Text

Rhodes, ML, Measuring Social Impact in a post-GDP Society, Int'l Society for Third-sector Research, Siena, Italy, 10-13 July, 2012 Conference Paper, 2012

Innovation in Complex Public Service Systems in, editor(s)Stephen P. Osborne & Louise Brown , Handbook of Innovation in Public Services, UK, Edward Elgar , 2012, ppChapter 22 , [ML Rhodes] Book Chapter, 2012 URL

Rhodes, ML and Boyle, Richard, Progress & Pitfalls in public service reform and performance management in Ireland, Administration, 1, 2012, p31 - 59 Journal Article, 2012

ML Rhodes & Gemma Donnelly-Cox, What's in a Name? Social Entrepreneurship and Hybridity in Social Housing in Ireland, 4th Int'l Social Innovation Research Conference, Univ. of Birmingham, 12-14 Sep, 2012 Conference Paper, 2012

Advancing Public Service Governance Theory in, editor(s)P.K. Marks, Frank Boon & Lasse Gerrits , COMPACT Proceedings, Arizona, NM, Emergent Publications, 2012, pp251 - 275, [ML Rhodes] Book Chapter, 2012

Mary Lee Rhodes, Complexity Theory and Public Management: A report from the edge, COMPACT, Rotterdam, Netherlands, 23-25 Jun, 2011 Conference Paper, 2011

ML Rhodes Joanne Murphy Jenny Muir John Murray, Public Management & Complexity Theory: Richer Decision Making in Irish Public Services, UK, Routledge, 2011 Book, 2011

Systems Theory in Housing in, editor(s)Susan J. Smith , International Encyclopedia of Housing and Home, Elsevier, 2011, [ML Rhodes] Book Chapter, 2011

ML Rhodes and David Ferguson, Using Administrative Data to Identify Individual Risk Factors for Unemployment in Economic Downturn, World Statistics Conference, ISI, Dublin, Ireland, 21-25 Aug, 2011 Conference Paper, 2011

John Dunne and ML Rhodes, Using an Attribute-Based Model of Service Quality to Enhance the Decision-Usefulness of Performance Measures in Complex Public Services , IRSPM 15, Dublin, Ireland, 11-13 Apr, 2011 Conference Paper, 2011

ML Rhodes, Whither Ireland? Performance Management in the Public Sector, IRSPM 15, Dublin, Ireland, 11-13 Apr, 2011 Conference Paper, 2011

Housing in, editor(s)Susannah Kingston , Aspirations for Ireland: A New Way Forward, Blackrock, Dublin, Ireland, Columba Press, 2010, [ML Rhodes] Book Chapter, 2010

Mary Lee Rhodes and Simon Brooke, How does Evaluation 'Work'? A case study of Homeless Services in Ireland, Policy and Society, 29, 2010, p149 - 160 Journal Article, 2010

Joanne Murphy and ML Rhodes, Complex Leadership in Complex Organisational Contexts: A multi-level analysis of entrepreneurship, 2nd Int'l Conference on Social Entrepreneurship, Systems Thinking & Complexity, Adelphi University, NY, Apr 3-May 2, 2010, 2010 Conference Paper, 2010

ML Rhodes and Denise Crossan, How a Framework for Social Enterprise may Facilitate Understanding of Public / Non-profit Interactions, IRSPM 14, Berne, Switzerland, 7-9 April, 2010 Conference Paper, 2010

John Dunne and ML Rhodes, Using Conjoint Analysis to increase the Validity of Performance Measures and the Effectiveness of Performance Management in complex public services, IRSPM 14, Berne, Switzerland, 7-9 April, 2010 Conference Paper, 2010 TARA - Full Text

ML Rhodes, Achieving Well-being: Linking organisational objectives to well-being outcomes, IRSPM 14, Berne, Switzerland, 7-9 April, 2010 Conference Paper, 2010

Gerard Bortel, David Mullins, Mary Lee Rhodes, Exploring network governance in urban regeneration, community involvement and integration, Journal of Housing and the Built Environment , 24, (2), 2009, p93 - 101 Journal Article, 2009 TARA - Full Text

A.Fennell, H.Owens, T.Owens, ML Rhodes, The Potential Role of the Private Rented sector for people with Disabilities, Dublin, Ireland, Centre for Housing Research, Sep, 2009 Report, 2009

Mary Lee Rhodes, Connecting the dots: Homeless policy, implementation and evaluation in Dublin, Ireland, IRSPM XII, Copenhagen, Denmark, April 6-8, 2009 Conference Paper, 2009

Rhodes, Mary Lee and Mullins, David, Special Issue on Market Concepts, Coordination Mechanisms and New Actors in Social Housing - Editorial, International Journal of Housing Policy, 9, (2), 2009, p107 - 119 Journal Article, 2009 URL

Mary Lee Rhodes and Simon Brooke, Does Evaluation 'Work'? A case study in Homeless Services in Ireland , ENHR , Prague, Czech Republic, June 29 - July 1, 2009 Conference Paper, 2009

Rhodes, Mary Lee, Mixing the Market: The Role of the Private Sector in Urban Regeneration in Ireland, International Journal of Housing Policy, 9, (2), 2009, p177 - 200 Journal Article, 2009 URL

Rhodes, M.L.,Torres, A.M. and Duffy, Gay, Making Money the Old-Fashioned Way: Trinity College Merchandise, 2009 Case Study, 2009 URL

Mary Lee Rhodes, Complexity and Emergence in Public Management: The case of urban regeneration in Ireland, Public Management Review, 10, (3), 2008, p361 - 379 Journal Article, 2008

Michelle Norris, Elaine Phelan and Mary Lee Rhodes, Homeless Services in Dublin: A Study of Netowrk and game Management, ENHR, Dublin, Ireland, July 6-9, 2008 Conference Paper, 2008

Mary Lee Rhodes and Gemma Donnelly-Cox, Social Entrepreneurship as a Performance Landscape: The case of Front Line, E:CO, 10, (3), 2008, p35 - 50 Journal Article, 2008

Mary Lee Rhodes, How Public Management is Different: Systemic objectives and roles of public sector organisations in Ireland, IRSPM, Brisbane, Australia, March 26-28, 2008 Conference Paper, 2008

"Agent-based Modelling for Public Services: A new framework for policy development" in, editor(s)Linda Dennard, Kurt Richardson and Goktug Morcol , Complexity and Policy Analysis: Tools and Methods for Designing Robust Policies in a Complex World, Goodyear, AZ, ISCE Publishing, 2008, pp357 - 376, [Rhodes, ML] Book Chapter, 2008

Mary Lee Rhodes and Gemma Donnelly-Cox, In What Way is Social Entrepreneurship Complex?, 1st Int'l Conference on Social Entrepreneurship and Complexity, Adelphi Univ., NY, April 24-26, 2008 Conference Paper, 2008

S.Brooke, F.Cassidy, R.Courtney, M.Morris, J.Pillinger,ML Rhodes, Housing First - Ending long-term homelessness in Dublin: Report of the evaluation of homeless services - 2008 Series, Dublin, Ireland, Homeless Agency, Dec, 2008 Report, 2008

Jenny Muir and Mary Lee Rhodes, Vision and Reality: Community Involvement in Irish Urban Regeneration , Policy & Politics, 36, (4), 2008, p497 - 520 Journal Article, 2008

Rhodes, ML and J. Murray, "Collaborative Decision-making in Urban Regeneration: A complex adaptive systems perspective" , International Public Management Journal, 10, (1), 2007, p79 - 101 Journal Article, 2007

ML Rhodes, "Mixing the Market - the Role of Private and Non-profit agents in Urban regeneration in Ireland", ENHR, Rotterdam, Netherlands, 24-28 June, 2007 Conference Paper, 2007

Rhodes, ML, "Strategic Choice in the Irish Housing System: Taming Complexity", Housing Theory & Society, 24, (1), 2007, p14 - 31 Journal Article, 2007

Rhodes, ML & van Bortel, Gerard, "Comparing housing networks: issues and opportunities", ENHR Comparative Housing Policy seminar, Dublin, Ireland, 19-20 April, 2007 Conference Paper, 2007

Mullins, D. and Rhodes, ML , "Special Issue on Network Theory and Social Housing - Editorial", Housing Theory & Society , 24, (1), 2007, p1 - 13 Journal Article, 2007

Muir, Jenny & Rhodes, ML, "Vision and Reality: Community Involvement in Irish Urban Regeneration", ENHR, Rotterdam, Netherlands, 24-28 June, 2007 Conference Paper, 2007

ML Rhodes, "Complexity and Emergence in Public Management: The case of urban regeneration in Ireland", IRSPM X, Potsdam, Germany, 2-4 April, 2007 Conference Paper, 2007

Rhodes, ML, "Complexity as the Mother of Participation: Urban regeneration in Ireland", 10th International Research Symposium on Public Management, Glasgow, Scotland, April 10-12, 2006 Conference Paper, 2006

Mullins, D. and Rhodes, ML , "Network Theory and Social Housing", European Network of Housing Research conference, Ljubljana, Slovenia , July 2-5, 2006 Conference Paper, 2006

Murphy, Joanne & Rhodes, ML, "A Place for Leadership?: Complex Adaptive Systems and the role of leadership theory", Studying Leadership, Cranfield University, 14-15 December, 2006 Conference Paper, 2006

Mary Lee Rhodes & Justin Keogan, "Strategic Choice in the Nonprofit Housing Sector: An Irish Case Study", Irish Journal of Management, 26, (1), 2005, p122 - 135 Journal Article, 2005

Mary Lee Rhodes, "Strategic Choice in the Irish Housing System: taming complexity", European Network of Housing Research , Reykjavik, iceland, June 29-July 3, 2005 Conference Paper, 2005

Mary Lee Rhodes, "Agent based modelling for policy analysis: exploring the Irish housing system", ISCE Workshop on Complexity & Policy Analysis, Cork, Ireland, June 22-24, 2005 Conference Paper, 2005

Rhodes, ML and P. Haynes, Social Housing in Ireland: A Study in Complexity, European Network of Housing Research conference, Cambridge, UK, July 3-6, 2004 Conference Paper, 2004

Mullins,D., Rhodes, ML, Williamson, A, Non-Profit Housing Organisations in Ireland, North and South: Changing Forms and Challenging Futures, 1, Belfast, Northern Ireland, Northern Ireland Housing Executive, 2004 Book, 2004

Rhodes, ML and J. Keogan, Strategic Choice in the Nonprofit Housing Sector: An Irish Case Study, Irish Association of Management, Dublin, Ireland, Sep 1- 3, 2004 Conference Paper, 2004

Rhodes, ML and G. MacKechnie, Understanding Public Service Systems: Is there a role for complex adaptive systems theory?, Emergence, 5, (4), 2003 Journal Article, 2003

Rhodes, ML, Implementing Social Policy in the Non-Profit Sector: Housing in Ireland, North & South, Irish Social Policy Association Annual Conference, Dublin, Ireland, September 4-5, 2003 Conference Paper, 2003

Rhodes, ML, Understanding Public Service Systems: Is there a role for Complex Adaptive Systems Theory?, Managing the Complex IV, Ft. Myers, FL USA, Dec 7-10, 2002 Conference Paper, 2002

Rhodes, ML and MacKechnie, G, Can Complex Adaptive Systems Theory be Applied to Organisational Cases?, 17th Annual Eropean Group for Organisational Studies Colloquium, Lyon, France, July 5-7, 2001 Conference Paper, 2001

Mullins,D., Rhodes, ML, Williamson, A, Non-Profit Organisations and Public Housing Services in Northern Ireland and the Republic of Ireland: incorporation and regulation, impacts on voluntarism and civil society, 5th International research Symposium on Public Management, Barcelona, Spain, April 9-11, 2001 Conference Paper, 2001

Mullins,D., Rhodes, ML, Williamson, A, Organisational Fields and Third Sector Housing in Ireland: North and South, Voluntas, 12, (3), 2001, p257-278 Journal Article, 2001

Rhodes, ML and MacKechnie, G, The Management of Public Services: and organisational fractals approach, 7th Annual International Conference of Advances in Management, Colorado Springs, CO, USA, July 12-15, 2000 Conference Paper, 2000

Mullins,D., Rhodes, ML, Williamson, A, The Changing Role of Third Sector Housing Organisations in Ireland's Two Jurisdictions: the application of the concept of organisational fields, Conference for International Third Sector Research, Dublin, Ireland, July 5-7, 2000 Conference Paper, 2000

Rhodes, ML, A Strategy for Systems Thinking in Urban Services, 3rd International Research Symposium on Public Management, Birmingham, UK, March 10-12, 1999 Conference Paper, 1999

Rhodes, ML and MacKechnie, G, The Interaction of Public, Private & Voluntary Organisations in the Provision of Urban Housing, Public and Private Sector Partnerships: Furthering Development, UK, Sheffield Hallam University Press, 1999, pp332-348 Conference Paper, 1999

Non-Peer-Reviewed Publications

Rhodes, ML, Navigating Service System Landscapes, GBHI Seminar Series, Trinity College, 31 May, 2017, Global Brain Health Institute Invited Talk, 2017

Rhodes, ML, Ireland's SIB Pilot: Lessons Learned, conférence sur l'innovation sociale et l'investissement à impact social, Paris, France, 26 Sep, 2016, Secrétaire d'Etat chargée du Commerce, de l'Artisanat, de la Consommation et de l'Economie sociale et solidaire Invited Talk, 2016

Rhodes, ML, Housing, Homelessness and Ireland's first Social Impact Bond, FENIX Programme, Dublin, Ireland, 11 May, 2016, Centre for Social Engagement Invited Talk, 2016

Rhodes,ML, Impact Investing and the first Social Impact Bond in Ireland, Focus Ireland Lunchtime Seminars, Focus Ireland, Dublin, 14 May, 2015, Focus Ireland Invited Talk, 2015

Rhodes, ML, Measuring Social Impact: Looking for Inspiration, Northern Ireland Voluntary Action Futures: Research Agendas, NI Council for Voluntary Action, 8 March, 2013, Uinv. of Ulster, Institute for Research in Social Sciences, TSRC Invited Talk, 2013

ML Rhodes, Smart Cities, Smarter Citizens, 5th Annual Conference of Assocation for Chinese Studies in Ireland, Univeristy College Dublin, Sep 8, 2012 Invited Talk, 2012

ML Rhodes, What's in a Name? Researching Role & Performance in Hybrid Organisations, Social Enterprise Invited Speaker Series, University of Auckland, Auckland, New Zealand, 18 April, 2012, Faculty of Business & Economics Invited Talk, 2012

ML Rhodes, Understanding Homelessness, Invited Speaker Series, Southern Cross University, Coolangatta, Brisbane, Australia, 28 March, 2012, Southern Cross University, Research Centre for Tourism, Leisure and Work Invited Talk, 2012

Kevin Magee and ML Rhodes, Estimate of Potential Costs in Irish Public Expenditure in 2009 arising from Waste, Fraud & Error, Dublin, Ireland, SAS Ireland, Feb, 2011 Report, 2011

ML Rhodes, Non-profit organisations and Complex Systems: The case of 'Front Line', FENIX programme seminar, Dublin, Ireland, 10 May, 2011, IDEELL ARENA and Trinity Centre for Nonprofit Management Invited Talk, 2011

ML Rhodes, What's in a Name? Measuring Performance in Hybrid Organisations, Queens University Seminar Series, Belfast, Northern Ireland, 20 May , 2011, School of Business, Queens Univ Belfast Invited Talk, 2011

Organising Systems and Levels in, editor(s)Litton, Frank, Tony Farmar and Frank Scott-Lennon , Ideas at Work: Essays in honour of Geoffrey MacKechnie, Dublin, Ireland, A&A Farmar, 2005, pp253 - 271, [Mary Lee Rhodes] Book Chapter, 2005

Rhodes, ML, Value for Money Audit on the Waiting List Initiative: reference partner report on the preliminary phase, 2002 Report, 2002

Rhodes, ML and Clayton, V., The Changing Role of Housing Association Sector: Profile on the Republic of Ireland, ICSH Biennial National Social Housing Conference, Galway, Ireland, Sep 18-20, 2001 Conference Paper, 2001

ML Rhodes, Irish Local Energy Agencies: Perspectives on the Institutional Framework, Dublin, Ireland, Irish Energy Centre, Oct, 2000 Report, 2000

Research Expertise

Description

My research is aimed at understanding the nature of societal well-being and the role of governance and public service systems in urban management. Specific research topics include: defining and measuring social impact, modelling complex public service systems, processes of value co-creation and analytics for public service managers. Doctoral research projects currently under supervision include work on performance measurement in healthcare and policy-change processes. Vacancies for high-calibre PhD students exist in the following areas: . Co-creation processes in collaborative urbanism (see COST TU1204 project) . Indicators and drivers of well-being in urban environments . Hybrid organisations in housing / homeless service sectors . Measures of risk and return in Social Investment markets . Analytics for public service managers

Projects

  • Title
    • COST TU1204: People-friendly Cities in a Data-rich World
  • Summary
    • Network for researchers interested in the nature of 'people-friendly' cities and how technology, design processes and collaborative urbanism contribute to these.
  • Funding Agency
    • European Science Foundation
  • Date From
    • May 2013
  • Date To
    • May 2017
  • Title
    • HEA Research Grant: "Towards Richer Decision-Making"
  • Funding Agency
    • Higher Education Authority of Ireland
  • Date From
    • 2004
  • Date To
    • 2007
  • Title
    • Non-profit Housing in Ireland
  • Summary
    • Study of the evolution and impact of housing associations in Ireland and Northern Ireland
  • Funding Agency
    • Dept. of Environment, NI Housing Executive
  • Date From
    • 2000
  • Date To
    • 2003
  • Title
    • Research Support Grants for application to Marie Curie Funding
  • Summary
  • Funding Agency
    • Enterprise Ireland
  • Date From
    • 2014
  • Date To
    • 2016
  • Title
    • The Changing Role of Nonprofit Housing Organisations in Ireland
  • Funding Agency
    • Northern Ireland Housing Executive, Department of the Environment
  • Date From
    • 2000
  • Date To
    • 2003

Keywords

; Complexity Theory; Housing policy, homelessness; IRISH HOUSING SYSTEM; LIveable Cities; public management; Smart Cities; SOCIAL HOUSING

Recognition

Awards and Honours

Snow Foundation Award for Best Case or Simulation in Collaborative Nonprofit Management May 2013

Best Paper in Stream: Irish Management Conference 2004

Memberships

International Research Society for Public Management 2004 – current

American Society of Public Administration 2011 – current

International Society for Third-sector Research 2009 – current

European Network of Housing Researchers 2000 – 2008

American Academy of Management 1999 – 2003

INFORMS 1999 – 2002