TCPID graduate Oscar Daly receives a permanent contract with AIB

We are very happy to share that our graduate Oscar Daly has been offered a permanent contract with AIB.

We asked Oscar to tell us about his time in Trinity College, his job in AIB and about what getting a permanent contract means to him.

Can you tell us a little bit about yourself and your background?

My name is Oscar Daly. I am 23 years old, from Sandycove and am a graduate of the Certificate in Arts, Science and Inclusive Applied Practice in Trinity College Dublin. I worked in Coillte for two six months internships before I was offered an AIB contract for a six month internship. I work in the Customer Care and Conduct department on the Data and Reporting team.

I enjoy watching and playing rugby, attending matches with family, working out and going to the cinema. I also enjoy meeting new people, hanging out with my friends and cousins, and always trying to reach my full potential in everything I do.

I am extremely grateful to my secondary school CBC Monkstown principal Gerry Duffy who suggested I sit the applied Leaving Certificate, which my family agreed with. I wouldn’t be where I am now – the first person in my family to have attended and graduated from Trinity College – if it wasn’t for him and my family.

What did you enjoy the most about your time as a student in Trinity College Dublin?

Meeting new people across all the modules we completed.

What were your favourite modules on the Certificate in Arts, Science and Inclusive Applied Practice?

My favourite modules were Drama and Disability Rights. From a broader perspective the course seemed like a challenge to me, and I’m always up for a challenge.

Can you tell us what you have done since you finished your studies in Trinity College?

Since I graduated from Trinity College I participated in internships in both Coillte and AIB.

Can you tell us about your first internship in Coillte and the work that you did there?

I worked in human resources and recruitment with Coillte. I particularly enjoyed participating in a workshop in Avondale House, as well as interviewing people from across the organisation for the newsletter. What really left an impact from my time in Coillte was the people, including Megan, Ruth and Ciara who I worked with. My Nana and Grandad both passed away while I was in Coillte, and I wrote articles about the importance of them to me in the newsletter. They were so proud of me working there.

When did you start your internship in AIB?

I started my internship in AIB in July 2024.

Can you tell us about the work that you do in AIB?

Following two months of internships in AIB I secured a permanent position in the Customer Care and Conduct team. It’s an enjoyable and interesting job with lots of variety It’s been a pleasant surprise that I’ve gotten to work with and support the Chief Customer Office. There are six different teams within Customer Ccare and a lot of the work I do is focused on Data and Rreporting. Then I also carry out a lot of general administration tasks and other interesting jobs.

What is your favourite thing about working in AIB?

I really enjoy the variety AIB offers, as well as supporting the Chief Customer Office.

Can you tell us a little about your colleagues in AIB and how they support you?

I work in the Customer Care department in the Data and Reporting team. I previously reported to Vinny and I work alongside Luke and Fabiana . When Vinny retired Luke became my manager and we sit on a team under Rob . Since I was made permanent I am carrying out more jobs across Customer Care. Luke mentioned to me that I'd be working closely with the Chief Customer Office which is completely different to what I've been doing and a real learning experience at just 23 years old. I get support from across the whole AIB team including my manager Luke, and also support from Rob who Luke and the whole Data andReporting team report to.

What do you enjoy the most about working in AIB?

Getting to experience new tasks like working closely and supporting the Chief Customer Office.

How did you feel when you found out that you were being offered a permanent role in AIB?

Shocked, surprised, happy and delighted.

How do you think you have changed since you first started as a student in Trinity College in 2021?

I have changed a lot through learning new skills and taking on new challenges. I have stepped a little more out of my comfort zone than I thought I would ever do and take on new tasks.

When I was in transition year we went to Connemara. It was my first time staying somewhere new away from my parents and my house. We had a Transition Year (TY) Awards presentation night where we graduated from TY in 2019. The TY coordinator was on stage and presenting the next award. She mentioned courage and endeavor and then she mentioned my name. I was shocked and surprised that I had gotten the TY courage and endeavor award for 2019. What really drove change in me was when I was in TY I wrote to Gerry Duffy who had been appointed as the new Principal of CBC Monkstown. I asked him could I become principal for a day for my work experience to improve my leadership skills both in school and then ultimately in college.

What are your goals for the future?

My goal is to continue progressing and growing in AIB, making my way to different leadership positions within the bank. My father was a Chief Operating Officer (COO) in his own company, and I’d love to follow in his footsteps by become hopefully the CCO some day, or maybe a different role altogether. My parents and grandparents and also family and friends told me I would be CEO of a company or the President of Ireland!

In the future in AIB I would like to make my way up to the executive leadership roles. I think it would also be an honour to be appointed to the a school Board of Management part time, perhaps even my old school CBC Monkstown.

From Oscar's AIB colleague Luke

"Oscar has been great for the team. Whenever he is assigned a task, he takes to it with considerable pride. While our now retired manager Vinny was in charge of getting Oscar settled in AIB, I was charged with making sure he has valuable work to undertake. This has led to him working with colleagues from around the Customer Care and Conduct function. Oscar is known fondly in the office for his confident and affable nature, this combined with the immense pride and diligence he places in his assigned role has led to Oscar receiving compliments from numerous people including senior members of staff. Oscar is a pleasure to work with and I am delighted he has been made permanent. I wish him many happy years working for AIB."

"I am reluctant to say Oscar was ever shy but he was a bit tentative at first. The banking world is incredibly complex and it can be a lot to take in for anyone. But everyone can usually find a niche and Oscar has found his in administrative work. He takes his job very serious and at times it can be challenging but Oscar always finds a solution. The main string to his bow is his wonderfully affable nature. This nature actually helps him to complete his tasks as he has over time built up a network of individuals who know the byzantine world of banking and are more than willing to help him out when they can. I am looking forward to getting Oscar more work across the Chief Customer Office function so he can learn more about AIB and its various operations."

From Oscar's family:

From Oscar's Mum Margaret and Dad Kevin

I was beyond thrilled to hear that Oscar was made permanent. We are so proud and happy for him it is an amazing achievement for Oscar we are very grateful to the Trinity staff for their help encouragement and support over the last few years. We are also grateful for the Support and help Oscar has received from AIB.

From Oscar's cousin Ross

I am very proud of Oscar with what he has achieved in his career so far. His hard work and dedication to his job is very inspiring.

From Oscar's Aunty Deirdre

I was absolutely ecstatic when I heard that Oscar had secured a permanent role in AIB, so well deserved. When Oscar was small, I used to bring him into AIB and he always said he wanted to work there when he was older. All these years later he is fulfilling this ambition. I am so proud of him, and he should be so proud of him himself too. Absolutely delighted.

From Oscar's brother Alec

I'm so proud of my brother for landing his first full time job it's a big step, I know his hard work, dedication and determination will take him far.

From Oscar's cousin Harry

I was very happy to hear that Oscar had been offered a permanent contract at AIB, all his hard work paid off and it was well deserved.