#TCDLibrarySurvey – Improving Your Library Experience

Last week we launched #TCDLibrarySurvey seeking feedback from staff and students on their experience of using the Library.

Our last survey in 2018 showed a 79% overall satisfaction rate with the Library; 85% of students thought the Library helped them succeed on their course; and 77% said the Library had the right resources for their course.

In that survey, we asked you ‘what one thing could the Library do’ across three key areas. We received some great suggestions and as a result of your feedback, we were able to embed the following services and resources:

To help you find hard copy resources more easily:

  • An interactive 3D mapping tool to navigate Library spaces more effectively, and to visualise the exact location of any open shelf items that you may want to borrow or consult. The mapping application is integrated into Stella Search and more recently, the Library booking system
  • The MyReadingList service, fully embedded in Blackboard enables academics to point students to the availability of material, in real time, in Stella Search. A new digitisation service will allow request of scanned copies of content from Library holdings
  • A scan on demand service to facilitate requests for scanned copies of print materials, especially reference materials and periodicals. The service is free of charge and has been very much welcomed by readers not in a position to visit the physical Library

To help you find digital resources more easily:

  • A virtual bookshelf for journals: the Browzine app allows you to stay on top of research in your discipline. ‘Push notifications’ alert readers to new articles for reading on the go
  • New video guides to get you started with planning your search journey and helping you to find and evaluate information. Bespoke information skills workshops and one to one research consultations with your Subject Librarian to refine your research topic
  • Improved access to e-journals with LEAN Library. By starting your literature search in Google, Google Scholar or PubMed, LEAN Library seamlessly connects you with full text access to articles and PDFs

To improve the Library building and spaces:

  • Sensory Library tours co-delivered with the student Disability Ambassador team have provided a bespoke experience for students with sensory disabilities. Limited to six people, the tours highlight quiet study spaces and resources for those who find Library spaces overwhelming
  • A new informal learning space inside the Lecky Library entrance has been remodelled with bright comfy single-seaters and tables, acoustic baffles and new carpet tiles give the area a strong visual identity
  • An improved Services Hub on the lower level of the Berkeley Library: bespoke study desks were installed to facilitate access to PCs, the tables in the group study rooms were replaced and additional soft furnishings were installed to create informal learning spaces

Thanks to everyone who has so far completed this year’s #TCDLibrarySurvey

We want to continue to learn from your experience of using the Library. By having your say, you are providing us with valuable insights that help shape Library services. We appreciate you taking the time to let us know your thoughts.

As a thank you for taking part, participants will be entered into a prize draw to win AirPods, a Fitbit tracker, Trinity Gift Shop online gift cards, One4all vouchers and T-card top-ups.

If you have any queries about this survey, please contact us at library@tcd.ie