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You are here IT Security > Phishing and fraudulent emails > How to report a phishing email

IT Security - How to report a phishing Email

Everytime you report phishing emails it helps to:

  • Identify and block similar emails in the future
  • Reduce the overall amount of spam/phishing email being delivered to Trinity email accounts

Steps to report an email as spam/phishing

Staff

Outlook on your computer

  1. Save the spam/phishing email message - in Outlook this would mean opening the email to view it and then choosing File - Save As and saving it to your computer
  2. Create a new, blank email message and attach the saved spam message to it
  3. Copy and paste the original spam message subject line into the new message subject line
  4. Send the new message to junk@office365.microsoft.com

Outlook on the web

  1. Login to your email via mail.tcd.ie
  2. Click on the phishing message
  3. Click the three dots next to the forward icon
  4. Click Security options > Mark as phishing

Viewing Headers

Outlook on the web
  1. Login to your email via mail.tcd.ie
  2. Select the phishing message and take caution to not click on any links within the message
  3. Within the preview pane, click on the three dots next to the forward icon
  4. Select View > View message details
  5. A Message details window will appear containing the header information of the message. Please copy the entire contents and send it to itservicedesk@tcd.ie
Outlook on your computer - Windows
  1. Double click the phishing message and take caution to not click on any links within the message
  2. Click File tab in the top left of the message
  3. Choose Properties from the bottom of the list and you'll see Internet Headers listed at the bottom
  4. Please copy the entire contents and send it to itservicedesk@tcd.ie
Outlook on your computer - Mac
  1. Ctrl-click the message within your folder listing
  2. Select View Source from the drop-down menu. A window will open showing the header information of the selected message.

Students

MyZone

  1. Open your email on MyZone
  2. Open the email you'd like to report
  3. At the top right of the message next to the Reply button, click the three dots
  4. Select Report Phishing