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How to deal with spoof emails

Laptop with the following text on the screen: How to deal with spoof emails'

A spoof email is a form of phishing where the sender has forged the email header to make it look like it’s coming from someone you know or other legitimate source.

You can recognise a spoof email by checking the email address of the sender – while the “From” field may mislead you into thinking the email is from e.g. a colleague, the email address will have a false domain.

A well-known spoof email / phishing scam is currently in circulation targeting Trinity and other universities. An example of this scam is outlined below:

___Start of phishing message___

Subject: REQUEST


Are you free at the moment? I need your help with something.


Kind Regards

___End of phishing message___

If you respond, the “Request” is often followed by an email asking for Amazon or other online retailers’ gift cards.

If you receive this email or a similar phishing message, please delete it. If you have replied to this email please report it to the IT Service Desk at the earliest opportunity.

Visit the IT Services website if you would like to know more about phishing.

Watch the video below on how to deal with spoof emails for an overview:

Play video on How to deal with spoof emails