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VPN service

VPN service

The Virtual Private Network (VPN) service allows Trinity staff to make a secure, encrypted connection to the Trinity data network from a remote location, such as from home or abroad.

Staff using the VPN service are able to remotely access Trinity network services which are usually restricted to those who are situated in their office on campus.

Who can use this service?


Getting started

To request initial connection to the VPN service, fill out the VPN connection request form.

Once your computer has been configured by the IT Service Desk, there are additional steps you must take in order to connect to the VPN service.

Please see our Staff VPN service guide for instruction on how to use the service.


This service is currently only available to registered Trinity staff and can only be setup on Trinity-owned computers (preferably which have the Trinity software image installed), are networked and so fully compliant with our network security policies including being added to the COLLEGE domain.

The following operating systems are supported on the VPN service:

  • Windows 10 Pro and Windows 10 Education
  • Windows 8.1 Pro
  • macOS Mojave (10.14) or later
  • Linux

Please note: Windows PCs on the VPN service are required to connect to the VPN service for at least an hour each week to ensure necessary updates.

Did you know that you may not need a VPN connection to work remotely?

There are lots of Trinity online cloud services that work without a VPN connection and can be accessed by logging in with your Trinity credentials using a web browser:

  • Trinity email, calendar, OneDrive and Teams all through
  • SITS portal through
  • Blackboard Learn VLE through
  • Panopto through

You will only need a VPN to access the following Trinity services:

  • Network Files and file storage
  • Webauthors making live changes to the webpages
  • Trinity business applications:
    • FIS (if you prepare POs)
    • SITS (client-only, Academic Registry)
    • CMIS timetabling
    • HR users of SODMS

Need further help?

Search the Knowledge Base for answers to commonly asked questions.

Still need help? Contact the IT Service Desk by one of the below methods.

Service desk opening hours are:
Monday - Thursday: 9.00am - 5.30pm
Friday: 9.00am - 5.00pm