Skip to main content

Trinity College Dublin, The University of Dublin

Trinity Menu Trinity Search



VPN service

VPN service

The Virtual Private Network (VPN) service allows Trinity staff to make a secure, encrypted connection to the Trinity data network from a remote location, such as from home or abroad.

Staff using the VPN service are able to remotely access Trinity network services which are usually restricted to those who are situated in their office on campus.

Who can use this service?

Staff

Getting started

To request initial connection to the VPN service, fill out the VPN connection request form.

Once your computer has been configured by the IT Service Desk, there are additional steps you must take in order to connect to the VPN service.

Please see our Staff VPN service guide for instruction on how to use the service.

Requirements

This service is currently only available to registered Trinity staff and can only be setup on Trinity-owned computers (preferably which have the Trinity software image installed), are networked and so fully compliant with our network security policies including being added to the COLLEGE domain.

The following operating systems are supported on the VPN service:

If working remotely, what services do I need a VPN for?

If working remotely, you will only need a VPN to access the following services:

  • Windows security updates:
    • To receive Windows security updates remotely, you are required to be connected to the VPN for at least one hour each working day.
  • Network files and file storage
  • Webauthors making live changes to the webpages
  • Trinity business applications:
    • FIS (if you prepare POs)
    • SITS (client-only, Academic Registry)
    • CMIS timetabling
    • HR users of SODMS

You won't need a VPN to access lots of other services that are hosted in the 'cloud'. An example would be your email, OneDrive, Teams, Blackboard Learn VLE, Panopto, etc.

Need further help?

Search the Knowledge Base for answers to commonly asked questions.

Still need help? Contact the IT Service Desk by one of the below methods.

Service desk opening hours are:
Monday - Thursday: 9.00am - 5.30pm
Friday: 9.00am - 5.00pm