VPN service

Getting started

To request initial connection to the VPN service, fill out the VPN connection request form.

Once your computer has been configured by the IT Service Desk, there are additional steps you must take in order to connect to the VPN service.

Please see our Staff VPN service guide for instruction on how to use the service.

• Submit a VPN connection request
• VPN service guide

Requirements

This service is currently only available to registered Trinity staff and can only be setup on Trinity-owned computers (preferably which have the Trinity software image installed), are networked and so fully compliant with our network security policies including being added to the COLLEGE domain.

The following operating systems are supported on the VPN service:

• Windows 10 Pro and Windows 10 Education - See supported versions
• Windows 8.1 Pro - See supported versions
• macOS Mojave (10.14) or later - See supported versions
• Linux

If working remotely, what services do I need a VPN for?

If working remotely, you will only need a VPN to access the following services:

• Windows security updates:
  • To receive Windows security updates remotely, you are required to be connected to the VPN for at least one hour each working day.
• Network files and file storage
• Webauthors making live changes to the webpages
• Trinity business applications:
• FIS (if you prepare POs)
• SITS (client-only, Academic Registry)
• CMIS timetabling
• HR users of SODMS

You won't need a VPN to access lots of other services that are hosted in the 'cloud'. An example would be your email, OneDrive, Teams, Blackboard Learn VLE, Panopto, etc.