TCDconnect - How to connect Apple iOS & iPadOS devices to student Wi-Fi service

To complete the process you must be in range of a Trinity Wi-Fi hotspot (see our Trinity Wi-Fi coverage information) in order to register your device on the TCDconnect service, connect it to the Trinity Wi-Fi network and gain fast, secure internet access. Those using the service are assumed to have read and agreed to the terms and conditions.

Broadly speaking there are three steps to carry out in order to get connected:

  1. Connect your device to the TCDwifi network.
  2. Register your device on the TCDconnect service.
  3. Set a device passcode to protect the security of your device in case of theft or accidental lost.

Step 1: Connecting your iOS & iPadOS device to TCDwifi:

In order to connect you must be in range of a Trinity Wi-Fi hotspot - see our Trinity Wi-Fi coverage information.

  1. On your iOS device, launch the Settings app.
  2. Choose Wi-Fi.
  3. Under 'Choose a Network' choose TCDwifi.
  4. Beside 'Username' enter the short form of your Trinity computer account username e.g. 'jbloggs' and not 'jbloggs@tcd.ie'.
  5. Beside 'Password' enter your Trinity network login password.
  6. Tap Join at the top right.
  7. If prompted regarding a 'TCDwlan' certificate then tap Trust at the top right.

Step 2: Register your device on the TCDconnect service.

  1. On the 'Acceptable Use Policy' screen, choose Agree to indicate you accept the terms and conditions for the Trinity student Wi-Fi service.
    If you were not presented with the ‘Acceptable Use Policy’ screen then you need to open Safari or another web browser app and browse to https://tcdnac.tcd.ie.
    If you are using an iPad, tap the 'aA' icon in the address bar and choose Request Mobile Website.

    Request Mobile Website on iPad

  2. At the bottom of the 'Welcome to TCDconnect' screen choose 'Students - Click or Tap Here to Continue'.
  3. On the next screen enter the short version of your Trinity username (e.g. jbloggs and not jbloggs@tcd.ie) and your network login password and then tap Download.
  4. The TCDconnect registration success page will be displayed and in around 90 seconds you will have internet access - it is recommended you close and relaunch your web browser app.

Your device is now fully connected to the TCDwifi student network and any time you are in range of a TCDwifi hotspot on campus or in residences you will connect automatically.

Important to know: If you do not use the TCDconnect service for 75 days you will need to re-register by repeating the steps above.

Step 3: Set a Passcode to protect your device.

In order to prevent unauthorised access to your iPhone in the event that it is lost or stolen follow these steps, if you have not already done so.

  1. On your iOS device, launch the Settings app.
  2. Choose Touch ID & Passcode. Here you can set your Touch ID and Passcode preferences.

Removal Instructions

If you registered your device and now wish to leave the service please follow these steps:

  1. Launch the Settings app.
  2. Choose Wi-Fi.
  3. Choose TCDwifi.
  4. Choose Forget This Network.

Note that IT Services does not recommend that you remove your device passcode lock, as having one helps to protect your device in case of theft or accidental loss and prevents unauthorised access to the TCDwifi network for those devices already configured for the TCDwifi network.

Help with connection process

Further Assistance

Please see our TCDconnect - Getting Help page for further assistance, a schedule of live connection demos with Q&A sessions, and a link to a Peer Webchat Service (available outside of normal working hours).

FAQs

Alternatively, you can check out our TCDconnect FAQ.

Service disruption notifications

TCDconnect is a highly available service, but we will post alerts of any outages/issues and notify you of resolution times in the alerts section of our website and on the IT Services Twitter account.


Related pages