TCDconnect - How to get connected

laptop user

What is this page about

This page gives information on the process to register with the TCDconnect service. The TCDconnect service allows students wishing to connect to the wired or Wi-Fi network to register and connect their devices to the Trinity data network. Connecting to the TCDconnect service is a self-service process that enables you to connect to the network in a short time-frame as you are able to check for and meet the necessary software and security requirements.

The information below is also available in the TCDconnect Guide for Students booklet which can be picked up from outside the IT Service Desk in Áras an Phiarsaigh.

Who will find this information useful.

This information is for Trinity students who wish to connect to the TCDconnect service.

General requirements

The following are the general requirements for connection to the Trinity network via the TCDconnect service:

Network Access Control

The Network Access Control system that helps automate the connection process ensures all computers connecting meet basic security requirements ensuring a safer and more secure experience for all users. For more information on this please see our outline of the benefits of using Network Access Control below.

Benefits of using Network Access Control (NAC)

Faster Registration and Access to the Network

Prior to the NAC system each request to connect to the Trinity network was processed manually and meant a turnaround time of several working days following the submission of an online form. Registration using NAC now allows automated access to the network that same day for those computers that meet the basic security requirements.

Providing a More Secure College Network

Viruses, spyware, bots and other malware can cause serious problems for any private network and the computers connected to it. By using NAC we are ensuring that computers on the Trinity network have the most basic security software updates to prevent infection from malware and in doing so, help to provide a much more secure network for all.  This also helps individual users when they make use of less secure networks, at home or in hotels for example, as their computers have been brought up to a higher level of security.

What if we had no NAC?

On large data networks that do not have any security requirements it is often the case that the network is congested and so slow as to be unusable, due to the abundance of computers infected with viruses and malware.  On smaller private networks, at home or in hotels for example, this often does not become a major issue.

If using a computer on a less secure network then your data, both local and online, is at much greater risk of being compromised. Subsequently any support clinics for such networks can become overwhelmed with the requirement to help students clean and restore their computers to working order, and if possible recover data, following infection.

In the absence of an automated connection process the only way to ensure those connecting meet certain security requirements would be to return to a manual process of dealing with connection requests.  This would be infeasible given the large numbers connecting to the student network on a daily basis.

Connecting to the TCDconnect Wi-Fi network

Before you can connect, you must configure your device, and then you can register your device via network access control.
The steps to register your device for the TCDconnect Wi-Fi network depend on whether you are in a Trinity location or not. For example, if you are on campus in an area with Trinity Wi-Fi coverage using a device with any of the operating systems listed below then follow the steps under Option 1, however if you are at home using a Windows or macOS X computer you may wish to use Option 2 to use the TCDconnect remote registration service.

Option 1 - Configuring and registering your device from Trinity Locations with Wi-Fi coverage

Step 1: Configure your device
When you are in range of a wireless hotspot in Trinity you will see 'TCDwifi-firststeps' listed as an available Wi-Fi network. When you connect your device to TCDwifi-firststeps you will be given configuration instructions for connecting to the 'TCDwifi' student Wi-Fi network.

Select your device or operating system from the list below for step-by-step instructions for configuration & registration.:

If convenient, you can configure your device in advance of coming to campus by following the connection process guide. Once you have configured your device to connect to TCDwifi it will automatically connect whenever it is in range.

Step 2: Register you device.
For Windows and macOS devices, the next step after configuring your device to connect to the Wi-Fi network, is to run a security scan to register your device and ensure that your Windows device is up to date.

  • Launch a web browser and browse to any external site* such as http://www.irishtimes.com and you will be automatically redirected to the TCDconnect registration pages, where you can download and run the scan.
  • When the scan completes a results page will be displayed.  If your device passes the scan then you will be connected within 90 seconds.

All other devices simply register by launching a web browser and browse to any external site* such as http://www.irishtimes.com and where you will be automatically redirected to the TCDconnect registration pages, enter your Trinity credentials and you will be connected within 90 seconds.

*Please note the external site you chose to connect to must be http:// and not https:// - otherwise you will see a "site is private" message when trying to connect.

Important to know: If you do not use the TCDconnect service for 40 days you will need to re-register by repeating the steps above.

Option 2 - Registering your device from Non-Trinity Locations

If you are at home or any non-Trinity location and if you are using a Windows or macOS X computer then you can use our TCDconnect remote registration service in order to register your device for the TCDconnect Wi-Fi service.

This remote registration service lets you register your device before you get to campus and lets you know if you meet the requirements for connection, saving you time when you do arrive on campus. Should you have any problems with the remote registration service you can try the steps in Option 1 above, when you get to a campus location, or see our information on getting help below.

Important to know: If you do not use the TCDconnect service for 40 days you will need to re-register by repeating the steps above.

TCDconnect 'Wired' connection in student residences

Before you can connect, you must register your device. The steps to register your device for the TCDconnect network depend on whether you are in a Trinity location or not.
For example, if you are on campus then follow the steps under Option 1, however if you are at home using a Windows or macOS X computer you may wish to use Option 2 to use the TCDconnect remote registration service to pre register your device.

Option 1 - Registering your device from Trinity Residences

Connection to the wired network in Trinity residences requires the use of a network cable (ethernet cable) and your computer must have an ethernet adapter.

  1. Insert the network cable into the data network point on the wall in your residence. A network cable may be purchased from the students union shop on campus and in Dartry.

  2. Launch a web browser such as Internet Explorer, Firefox or Safari. If the TCDconnect welcome page does not display then browse to a web page external to Trinity, such as http://www.irishtimes.com.

  3. Follow the steps on the TCDconnect welcome page to register your device. You may be required to download a security scan file to check that your device meets our security requirements.

  4. After completing registration, when you next launch your web browser you will be able to browse the web and make use of other available internet and network services.

Important to know: If you do not use the TCDconnect service for 40 days you will need to re-register by repeating the steps above.

Option 2 - Registering your device from Non-Trinity Locations

If you are at home or any non-Trinity location and if you are using a Windows or macOS X computer then you can use our TCDconnect remote registration service in order to register your device for the TCDconnect service.

This remote registration service lets you register your device before you get to campus and lets you know if you meet the requirements for connection, and if you need to install any updates, saving you time when you do arrive on campus. Should you have any problems with the remote registration service you can try the steps below when you get to a campus location, or see our information on getting help below.

Important to know: If you do not use the TCDconnect service for 40 days you will need to re-register by repeating the steps above.

Help with connection process

FAQs

If you encounter difficulties connecting to the TCDconnect service please check the TCDconnect FAQ.

TCDconnect network clinic

If you still need assistance then please visit the TCDconnect network clinic to get one-to-one support for this service.

Service disruption notifications

Notices regarding service outages and other current issues will be posted to the IT Services home page and Twitter account.


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