TCDconnect - How to get connected
What is this page about
This page gives information on the process to register with the TCDconnect service. The TCDconnect service allows students wishing to connect to the wired or Wi-Fi network to register and connect their devices to the Trinity data network. Connecting to the TCDconnect service is a self-service process that enables you to connect to the network in a short time-frame as you are able to check for and meet the necessary software and security requirements.
Who will find this information useful
This information is for Trinity students who wish to connect to the TCDconnect service, the Wi-Fi and wired network service for Trinity students.
General requirements
The following are the general requirements for connection to the Trinity network via the TCDconnect service:
- Only holders of a valid Trinity username and password can request connection to the data network.
- All users are obliged to read and be familiar with the terms and conditions of connecting to the network.
- Your computer must conform to the minimum software and hardware requirements.
- Users requiring connection to the Wi-Fi network should be aware that there are wireless network card requirements.
Network Access Control
The Network Access Control system that helps automate the connection process ensures all computers connecting meet basic security requirements ensuring a safer and more secure experience for all users. For more information on this please see our outline of the benefits of using Network Access Control below.
Benefits of using Network Access Control (NAC)
Faster Registration and Access to the Network
Prior to the NAC system each request to connect to the Trinity network was processed manually and meant a turnaround time of several working days following the submission of an online form. Registration using NAC now allows automated access to the network that same day for those computers that meet the basic security requirements.
Providing a More Secure College Network
Viruses, spyware, bots and other malware can cause serious problems for any private network and the computers connected to it. By using NAC we are ensuring that computers on the Trinity network have the most basic security software updates to prevent infection from malware and in doing so, help to provide a much more secure network for all. This also helps individual users when they make use of less secure networks, at home or in hotels for example, as their computers have been brought up to a higher level of security.
What if we had no NAC?
On large data networks that do not have any security requirements it is often the case that the network is congested and so slow as to be unusable, due to the abundance of computers infected with viruses and malware. On smaller private networks, at home or in hotels for example, this often does not become a major issue.
If using a computer on a less secure network then your data, both local and online, is at much greater risk of being compromised. Subsequently any support clinics for such networks can become overwhelmed with the requirement to help students clean and restore their computers to working order, and if possible recover data, following infection.
In the absence of an automated connection process the only way to ensure those connecting meet certain security requirements would be to return to a manual process of dealing with connection requests. This would be infeasible given the large numbers connecting to the student network on a daily basis.
Connecting to the TCDconnect Wi-Fi network
Before you can connect, you must configure your device, and then you can register your device via network access control.
The steps to register your device for the TCDconnect Wi-Fi network depend on whether you are in a Trinity location or not. For example, if you are on campus in an area with Trinity Wi-Fi coverage using a device with any of the operating systems listed below then follow the steps under Option 1, however if you are at home using a Windows or macOS computer you may wish to use Option 2 to use the TCDconnect remote registration service.
Option 1 - Configuring and registering your device from Trinity Locations with Wi-Fi coverage
Step 1: Configure and register your device
Select your device or operating system from the list below for step-by-step instructions for configuration and registration.:
Important to know: If you do not use the TCDconnect service for 75 days you will need to re-register by repeating the steps above.
Option 2 - Registering your device from Non-Trinity Locations
If you are at home or any non-Trinity location and if you are using a Windows or macOS computer then you can use our TCDconnect remote registration service in order to register your device for the TCDconnect Wi-Fi service.
This remote registration service lets you register your device before you get to campus and lets you know if you meet the requirements for connection, saving you time when you do arrive on campus. Should you have any problems with the remote registration service you can try the steps in Option 1 above, when you get to a campus location, or see our information on getting help below.
Important to know: If you do not use the TCDconnect service for 75 days you will need to re-register by repeating the steps above.
TCDconnect 'Wired' connection in student residences
Before you can connect, you must register your device. The steps to register your device for the TCDconnect network depend on whether you are in a Trinity location or not.
For example, if you are on campus then follow the steps under Option 1, however if you are at home using a Windows or macOS computer you may wish to use Option 2 to use the TCDconnect remote registration service to pre register your device.
Option 1 - Registering your device from Trinity Residences
Connection to the wired network in Trinity residences requires the use of a network cable (ethernet cable) and your computer must have an ethernet adapter.
Insert one end of the network cable into the ethernet port on your computer, and the other into the data network point on the wall in your residence. A network cable may be purchased from the students union shop on campus and in Dartry.
- Launch a web browser, browse to https://tcdnac.tcd.ie and you'll be brought to the TCDconnect service terms and conditions page.
- Follow the web page instructions until you come to the main Registration web page.
- In the box towards the end of the page enter the short version of your Trinity username (e.g. jbloggs and not jbloggs@tcd.ie) and your network login password.
- You may be required to download a security scan file and run it to check that your device meets our security requirements. If your device fails the scan then click the listed item(s) on the results page and follow the displayed link(s) to see instructions on how to update your computer, before downloading and running the scan once more.
- After completing registration, when you next launch your web browser you will be able to browse the web and make use of other available internet and network services.
Important to know: If you do not use the TCDconnect service for 75 days you will need to re-register by repeating the steps above.
Option 2 - Registering your device from Non-Trinity Locations
If you are at home or any non-Trinity location and if you are using a Windows or macOS computer then you can use our TCDconnect remote registration service in order to register your device for the TCDconnect service.
This remote registration service lets you register your device before you get to campus and lets you know if you meet the requirements for connection, and if you need to install any updates, saving you time when you do arrive on campus. Should you have any problems with the remote registration service you can try the steps below when you get to a campus location, or see our information on getting help below.
Important to know: If you do not use the TCDconnect service for 75 days you will need to re-register by repeating the steps above.
Getting Help
For further assistance with the TCDconnect service please see the TCDconnect FAQ page. If you need further help please contact the IT Service Desk.
Service disruption notifications
TCDconnect is a highly available service, but we will post alerts of any outages/issues and notify you of resolution times in the alerts section of our website and on the IT Services Twitter account.