TCDconnect - How to connect Windows 10 or Windows 8 to the student Wi-Fi service

In order to successfully follow the steps below you must be in an area of Trinity with Wi-Fi coverage (see the Trinity Wi-Fi coverage information page). Once you have completed the steps below you will be able to register your device for the TCDconnect service, connect to the Trinity Wi-Fi network and gain fast, secure internet access.

Important to Note: Before following the steps below, and in order to save yourself time when on campus, it is worth making sure all your Windows software updates have been installed.

Step 1: Connect to TCDwifi:

  1. Left-click on the Wi-Fi icon in the system tray.

    Wireless network icon or Wireless network icon

  2. Click on TCDwifi, make sure the 'Connect automatically' box is checked, and then click Connect.

    Networks panel

  3. When prompted, enter the short version of your Trinity username (e.g. 'jbloggs' and not 'jbloggs@tcd.ie') and your network login password. In some cases you may have to restart your computer first in order to be presented with the logon prompt.

If you see a message saying "Continue connecting?..." then ensure you are in an area with Trinity Wi-Fi coverage and click Connect.

Step 2: Scan and Register your device:

To complete the process and get internet access you must now register your computer for the TCDconnect service.

Important to Note: Before following the steps below, and in order to save yourself time when on campus, it is worth making sure all your Windows software updates have been installed.

  1. If the TCDconnect service terms and conditions web page hasn't automatically appeared, then launch a web browser such as Chrome, Firefox or Edge and browse to https://tcdnac.tcd.ie.

    • Follow the web page instructions until you come to the main Registration web page.
    • In the box towards the end of the Registration page enter the short version of your Trinity username (e.g. 'jbloggs' and not 'jbloggs@tcd.ie') and your network login password.
    • Click Download to download the 'Dissolvable Agent' security scan file.
    • Once the Dissolvable Agent file has been downloaded, double-click on it to run it and begin the security scan.

  2. When the security scan completes a results page will be displayed.  If your device passes the scan then you will be connected to the internet within 90 seconds.  If your device fails the scan then click the listed item(s) on the results page and follow the displayed link(s) to see instructions on how to update your computer, before downloading and running the scan once more.

Important to know: If you do not use the TCDconnect service for 75 days you will need to re-register by repeating the steps above.

Help with connection process

Further Assistance

Please see our TCDconnect - Getting Help page for further assistance, a schedule of live connection demos with Q&A sessions, and a link to a Peer Webchat Service (available outside of normal working hours).

FAQs

Alternatively, you can check out our TCDconnect FAQ.

Service disruption notifications

TCDconnect is a highly available service, but we will post alerts of any outages/issues and notify you of resolution times in the alerts section of our website and on the IT Services Twitter account.

Related pages