TCDconnect - How to connect Windows 7 to the student Wi-Fi network

Please note: Microsoft will be withdrawing support for Windows 7 on the 14th January 2020.

In order to successfully follow the steps below you must be in an area of Trinity with Wi-Fi coverage (see the Trinity Wi-Fi coverage information page). Once you have completed the first set of steps below you will be able to register on the TCDconnect service, connect to the Trinity Wi-Fi network and gain fast, secure internet access.

Important to Note: Before following the steps below, and in order to save yourself time when on campus, it is worth making sure all your Windows software updates have been installed.

Step 1: Configuring your device to connect to TCDwifi:

  1. Click on the Network icon on the bottom right of the taskbar near the clock.

  2. Click Open Network and Sharing Center.

  3. Network icon
  4. Under Change your network settings, click Set up a new connection or network.

    Network and Sharing Centre

  5. Click Manually connect to a wireless network, then click Next.

  6. On the Enter information for the wireless network you want to add page, under Network name, type TCDwifi.

  7. Under Security type, select WPA2-Enterprise.

  8. Under Encryption type, select AES.

  9. Select Start this connection automatically check box.

  10. Select Connect even if the network is not broadcasting check box.

  11. Click Next.

  12. If you are in range of the wireless network, you will see Successfully added TCDwifi message.

  13. Click Change connection settings.

  14. On the Wireless Network properties window, click the Security tab.

  15. Under Choose a network authentication method, click Settings.

    Wireless Network Properties

  16. Deselect Validate server certificate check box. Then click Configure under Select Authentication Method.

    Wireless Network Properties

  17. On the EAP MSCHAPv2 Properties window, select Automatically use my Windows logon name and password.

    EAP MSCHAPv2 Properties

  18. Click OK three times to exit the Wireless Network properties.

  19. You should now be automatically connected to the wireless network.


Step 2: Scan and Register your device to connect to TCDwifi:

To complete the process and get internet access you must now register your computer for the TCDconnect service. This process includes running a security scan to register your device and ensure that it is up to date and meets the minimum security requirements.

Important to Note: Before following the steps below, and in order to save yourself time when on campus, it is worth making sure all your Windows software updates have been installed.

  1. Launch a web browser and browse to and you'll be brought to the TCDconnect service terms and conditions page.
    • Follow the web page instructions until you come to the main Registration web page.
    • In the box towards the end of the page enter the short version of your Trinity username (e.g. jbloggs and not and your network login password.
    • Click Download to download the Dissolvable Agent file.
    • Once the Dissolvable Agent file has been downloaded, run it to begin the scan.

  2. When the scan completes a results page will be displayed.  If your device passes the scan then you will be connected within 90 seconds.  If your device fails the scan then click the listed item(s) on the results page and follow the displayed link(s) to see instructions on how to update your computer, before downloading and running the scan once more.

Important to know: If you do not use the TCDconnect service for 60 days you will need to re-register by repeating the steps above.

Help with connection process


If you encounter difficulties connecting to the TCDconnect service please check the TCDconnect FAQ.

TCDconnect network clinic

If you still need assistance then please visit the TCDconnect network clinic to get one-to-one support for this service.

Service disruption notifications

Notices regarding service outages and other current issues will be posted to the IT Services home page and Twitter account.

Related pages