Staff Wi-Fi - How to connect your iOS device

The information below outlines how registered Trinity staff can connect their iOS mobile device (iPhone, iPad or iPod Touch) to the Staff Wi-Fi network. Should you make use of the service you are advised to read through our web page regarding good IT security practices for those using mobile devices. Those using the service will be asked to agree to the terms and conditions during the connection process outlined below.

Supported devices & requirements

The service is currently available to staff with iPhone, iPad or iPod Touch devices.

This service requires, for security, that you have a passcode lock set for your device. During device registration you will be prompted to set a passcode lock if you do not already have one. The requirement for a passcode lock is to prevent unauthorised access to Trinity's IT systems and your data in the event of loss or theft of the device. It is your responsibility to remember this passcode as if you forget it you will have to do a restore from backup and so may lose data.

Registration & connection steps

Click the box to expand the steps required

Register & Connect your iOS device

To register your iPhone, iPad or iPod Touch device for the staff Wi-Fi service follow the instructions below.

  1. This service requires that you have a passcode lock set for your device. This can be done via Services - Touch ID & Passcode on your device. See http://support.apple.com/kb/HT4113 for further information.

  2. To carry out these steps your device must be connected to 3G/4G or a home Wi-Fi network - not an existing Trinity Wi-Fi network.

  3. On your device, open the App Store, search for 'TCD' and install the 'TCD WiFi Registration' app.

    TCD WiFI app

  4. Once installed, launch this app and choose Continue.

    Welcome screen

  5. Confirm the duration of your device's registration, 12 months, and then follow the instructions to submit your device's Wi-Fi address to IT Services.

  6. Within 10 minutes, you will receive an initial email to your Trinity email address with confirmation that your device registration request has been received. A second email will contain instructions on what to do next, in order to connect to the Staff Wi-Fi service.

    If you are using the iOS Mail app for your Trinity email on the device that you are registering:

    • Open the second email on your iOS device and follow the instructions to install the 'mobile profile' on your device. This will configure it with the correct settings for the Staff Wi-Fi network - enter your Trinity username and password when prompted and, if prompted to 'Accept' the TCDwlan certificate then do so. If you did not already have a passcode set then you will be prompted to set one.

      If you cannot install the mobile profile then follow the instructions below for those not using the iOS Mail app.

If you are not using the iOS Mail app for your Trinity email on the device you are registering:

    • On your iOS device, launch the Settings app.
    • Choose Wi-Fi and under 'Choose a Network' choose Other...
    • Beside 'Name' enter TCDwireless
    • Beside 'Security' tap where it says 'None' and choose WPA2 Enterprise and hit Back or Other Network at the top left.
    • Beside 'Username' enter the short form of your Trinity computer account username e.g. jbloggs and not jbloggs@tcd.ie.
    • Beside 'Password' enter your Trinity network login password.
    • Tap Join at the top right.
    • If prompted regarding a 'TCDwlan' certificate then tap Trust at the top right.

  1. You may be prompted to enter your device's passcode.

  2. Now you can turn Wi-Fi on once more, if you had turned it off in step 1, and you should be able to connect to TCDwireless.

Deregistering your device

To remove your device from the service and uninstall the mobile profile please follow our instructions outlining how to deregister your device.

Getting help

Please note that the connection of staff mobile devices to the Trinity Wi-Fi network is considered to be a self-supported service and so you may find it useful to consult the Frequently Asked Questions (FAQ) for this service. If you encounter technical difficulties please contact the IT Service Desk.