TCDconnect - Getting Help

Connection instructions & FAQ

For advice on connecting your device to the student Wi-Fi service, and the wired network service in residences, please consult our TCDconnect connection process and FAQ pages.

Peer Support - Online Drop-in Sessions

Below you'll find a schedule of online drop-in sessions which will help guide you through the TCDconnect connection process and allow you to ask any other questions you might have about the basics of getting started with IT in Trinity. These peer support sessions are run in Microsoft Teams.

To join a demo or session at any point, simply click on the relevant 'Join meeting' link in the timetable below and use your Trinity username & password to log in. Alternatively, you can connect as a Guest.

If you are using a Windows or macOS device, you will be able to connect through your web browser or using the Teams app. On iOS and Android, you will need to first download the Teams app.

Upcoming Schedule

New dates, times and meeting links will be posted regularly to this page so check back frequently to get the latest schedule information.

Day Time Meeting Link
Monday 19th October 6pm-8pm Join meeting
Tuesday 20th October 6pm-8pm Join meeting
Wednesday 21st October 6pm-8pm Join meeting
Thursday 22nd October 6pm-8pm Join meeting
Friday 23rd October 6pm-8pm Join meeting

Contacting the IT Service Desk

During normal working hours, if you require help getting connected, then please contact the IT Service Desk by phone on +35318962000, or by email at itservicedesk@tcd.ie. The IT Service Desk is open 9am-5.30pm Monday-Thursday and 9am-5pm on Friday.

Related pages