TCDconnect - Getting Help
Connection instructions & FAQ
Peer Support - Online Drop-in Sessions
Below you'll find a schedule of online drop-in sessions which will help guide you through the TCDconnect connection process and allow you to ask any other questions you might have about the basics of getting started with IT in Trinity. These peer support sessions are run in Microsoft Teams.
To join a demo or session at any point, simply click on the relevant 'Join meeting' link in the timetable below and use your Trinity username & password to log in. Alternatively, you can connect as a Guest.
If you are using a Windows or macOS device, you will be able to connect through your web browser or using the Teams app. On iOS and Android, you will need to first download the Teams app.
New dates, times and meeting links will be posted regularly to this page so check back frequently to get the latest schedule information.
|Monday 19th October||6pm-8pm||Join meeting|
|Tuesday 20th October||6pm-8pm||Join meeting|
|Wednesday 21st October||6pm-8pm||Join meeting|
|Thursday 22nd October||6pm-8pm||Join meeting|
|Friday 23rd October||6pm-8pm||Join meeting|
Contacting the IT Service Desk
During normal working hours, if you require help getting connected, then please contact the IT Service Desk by phone on +35318962000, or by email at email@example.com. The IT Service Desk is open 9am-5.30pm Monday-Thursday and 9am-5pm on Friday.